Departures Travel

Theresa was recommended to me by another stellar Sidney professional.
I hadn't travel in a few years due to ill health and then Covid arrived.
I was to travel to Italy for my daughter's wedding and then UK to visit my mother. I was quite apprehensive given my physical limitations and all the present day hiccups with air travel.
Theresa was so kind, understanding and went above and beyond to rearrange things for me when the wedding was cancelled due to Covid. I just visited UK. My return trip was a nightmare due to Covid, cancellations etc. Having Theresa monitoring the situation and knowing I had her as an anchor was so reassuring.
Theresa really heard my unique needs and situation and navigated everything with such empathy.
I should mention I travelled in June 2022.

We have recently returned from an unforgettable trip to South Africa, coordinated by Theresa Bobrowsky of Departures Travel. During the planning stages, Theresa encouraged and responded to suggestions from our group to develop an itinerary that really took account of our specific interests while leveraging her knowledge of the many charms of South Africa. Theresa ensured our comfort and safety from start to finish making for a stress-free and thoroughly enjoyable time. I highly recommend Theresa Bobrowsky and Departures Travel for your next trip of a lifetime.

We just got back from a small group tour of South Africa with Theresa Bobrowsky. It was spectacular and truly the trip of a lifetime. Theresa did a terrific job of organizing an itinerary based on our common interests and engaged extremely knowledgeable and capable people to guide and take care of us. In particular, John Lawrence did a terrific job guiding our group around the Western Cape with great knowledge, insight and humour. I don’t know if we would have done this on our own so it was marvellous to sit back and enjoy the experience without worry. Wine tours, historic sights, botanical gardens, cultural experiences, and a safari all contributed to an amazing experience. We could go through and mention every one we encountered since they were all marvellous but also need to mention our day at the Cradle of Humankind with Dr. Stephanie Baker. What a privilege. Thanks to Theresa as well for arranging a last minute tour in Johannesburg of the Apartheid Museum and Constitution Hill. Very powerful. We would not hesitate to go on another trip organized by Theresa. Thanks so much.

Just finished a trip with group of friends to South Africa organized by Theresa Bobrowsky. It was a truly great trip and could not have been better planned and executed. Theresa saw to every detail and most importantly hired all the right people on the ground to move us, feed us, wine us and take care of us. Parts of South Africa can be challenging but Theresa made sure we felt safe at all times and in all places. Can't recommend working with Theresa strongly enough, and hope that I get the chance again.

We have used Departures travel more than once for booking a vacation and always appreciated the professional service we received from Cathy Larsen and her team. Today I asked for her assistance in cancelling a flight which I had booked myself. I sat for hours on hold with the Airline with no result. I contacted Cathy and she was was able to get the flight cancelled with a full refund! Thank you Cathy!

Asked about covid insurance and the most senior agent there had no idea about the plan and had to cross reference everything and made it seem very complicated. I then went a few doors down and got easy, fast service elsewhere. Nice agents but did not make me feel confident putting my insurance needs in their hands

We have always used Cathy for all of our vacation planning. Most recently a trip amid the uncertainties of a pandemic. Cathy was right on top of all the changing news and when the time came she made the cancellation process smooth and painless.
When the time comes for safe travel again we will be back.