Domino's Pizza

We love their pizzas and wings, just occasionally my pizza tracking app doesn't update and I have to be outside my house waiting for the delivery guy.

Flyers on my vehicle and every vehicle in one of the downtown parkades. As if I really needed another reason to hate Domino's and not ever buy your pizzas! Oh, and look at all the flyers all over the ground! How much money was that wasted?

Easy Friday night dinner quick delivery and the food was hot! So that’s a bonus! And it’s always the same so very reliable! Thanks for dinner! Ps if ur kids don’t like the sauce get the stuffed pepperoni cheese bread it’s sooo soo good!

Bring back 50% off mondays.
U say irs 40% off but the same pizza is 20ish% more? Tricky

I ordered from Domino's on Burch and Harvey.the food was great, the price was reasonable but the staff was absolutely AMAZING! When I called in the order, the person who answered the phone was polite and helpful, when I arrived to pick it up staff said hello when I entered, the store was spotless and "Nate" assisted me at the till. He was extremely helpful, polite and accommodating. I was very impressed with the level of customer service provided! Great job!

Excellent service! Ordered the day before for an 11am pickup and the pizzas were ready right on time.

Nice, hot and fresh but the dough causes some allergy. My partner got an allergic reaction from the dough. He does get allergy from the dough from few of the stores though not all but sadly dominos is one of them maybe it's too bleached or something. Also we chose the white sauce which wasn't as good so better stick to the regular pizza base.

We were very hungry and ordered pizza on the way home. Delivery was so fast. Perfect timing. Pizza is delicious, as always

This Dominoes made my order fast, perfect, and it tasted amazing. I will certainly return for some more pizza

Love the food, and service is great and delivery fast. I'm not even kidding I had my pizza in 25 min

Dominos is quick. The app is easy to use. Plus you can collect points, once you get 60 points you get a free pizza and who doesn’t like free food!

Best pizza! We locked ourself outta the hotel thinking the guy was there and it was totally worth it! Greatest canadian meeeatza! Mioum see ya

They haven't got a single order right in three orders now. It's actually wild. Dunno what's going on over there, but up until a few months ago it was my go-to for quick and easy pizza in town.but something happened and suddenly the entire staff seem incompetent. I get meat on pizza's I order as vegetarian, I get completely different pizzas, I had a delivery that was missing a pizza from the order. I would stop ordering but they gave me a credit for first mixup and every time I try to use it they mess up again

I just had the most AMAZING CUSTOMER SERVICE EXPERIENCE from the manager at my local Domino’s restaurant. THANK YOU DANIEL for not only being incredibly understanding about my issue but by going above and beyond in resolving it! These 5 stars are for you!

Pizza was fabulous! Luke made our pizzas and lava cakes and he did very well, while being friendly. Aaron had great customer service, and came straight to the car to take our order. Kairo was driving pizzas aswell and he was very quick! Glegor however had a very big ego, and told many lies.
Overall Kairo and Luke and Aaron deserve a raise:)

Pizza was ready upon arrival and was very warm and fresh.
Greeted promptly and employee was very happy and courteous.

Luke the manager was so helpful and made the best zaa! Our driver Kairo was so quick and attractive. Both of these men need a raise!

Great place and even better customer service. We whent there couple of times during our visit. My daughter loved vibes inside and it is not easy to say to wait to toddler (3years old) but she was happy to wait for her pizza

Fast delivery for mediocre pizza. Cheap price, cheap pizza. Staff are usually friendly, but have experienced rudeness and overall annoyance when going in. This location does not give extra cheese when it has been ordered and paid for, and that goes for any other "extra" toppings. The regular crust is more like thin crust now. I've received the wrong pizza several times, but cannot get anyone from THIS store on the phone to make things right. Overall, extremely disappointed with this location.

They dont know the difference between normal, extra, and double. Extra sauce should not be so saucy it's coming through the box and then eveything falls off as each slice in 1/4in thick with sauce. Disgusting. Couldve drank is with a straw they put so much on.

I’ve never had issues with this location before but recently the last 4 or 5 orders I’ve had have been such bad experiences. They either give you the complete wrong thing, leave out items, or make modifications you didn’t ask for, and don’t do the ones you did ask for. It’s very frustrating. I do not recommend ordering from this location, at least until they’ve had a change of staff.

I ordered two medium pizza with breadsticks they all arrived super fast I mean in no time and was greeted with a smile which is nice

I ordered a pizza later in the night, holding my phone waiting for the pizza to arrive I called after waiting for over an hour just to get a response that they tried calling my number and it didn't work. I have had this phone number my whole life and find it strange how because it's late it randomly decided not to work.if a manager takes a look at this feel free to get in contact with Mr after you ask your employees what happened.

I've been getting delivery from this location for 11 yrs-always above & beyond impressed with food quality, always generous toppings & hot & fresh: D (I have no complaints about the ordering & delivery!) However my last 4 orders have been completely sub-par. 1st order was just completely wrong, items forgotten. I called and was given a credit for my order. The last 3 have been nothing like they used to be. The next 2 orders, both pizza's came with very few toppings even thought I paid for extra (or double). But tonight was my last order, nothing had been cut and the pizza literally had 1 olive, one piece of mushroom, one piece of meat / slice. Almost no cheese even though I ordered extra. I wonder what's changed, its disappointing. (Edit: While I appreciate the reply, I had one bad experience & gave it THREE more tries-all bad, I don't know that further details are needed, plus, how is this review not detailed enough?)

*I seriously recommend you always check your pizza before leaving this location*

They've messed up my pizzas multiple times.
I choose Monday for the cheap pizza but I guess it's too cheap to make correctly.
I order the same thing every time. It's basic- the only thing I need for them to do is make sure the label has my name on it.

I've had to sit in the store and wait for them to remake my order properly a handful of times.

Definitely given multiple chances, I doubt it's just my luck so this was the last time I order from this location.

Are all Domino's in Kelowna the same? No! This one, for whatever reason, makes the best version of Domino's in town. Super speedy, lots of parking, and great staff:)

We are here on vacation.and my husband insisted to place an order from dominos.and i order for delivery.the girl who was on fhone.even did nt care to listen me properly.i was still on cll and she disconnect.i just wanna make some changes in order.so i place an order online and cll right away.she did nt listen me properly.so unprofessional.

They were good at taking responsibility for their failed delivery of the proper pizza ordered and put a credit on the account right away. Got to use it with the next time we ordered.

Used to be the best, now the worst! I drive out of their delivery zone to avoid this store, they can't seem to make a pizza right.

Pretty decent experiences here over the past few years. Some pizza artists are better then others, it would be nice to see some more consistency.

However it’s generally always tasty and fresh. The staff that work there are mostly young And I’m always impressed with how they greet customers through the door, even when they are super busy. They do a great job of this, and they get people their orders fast as well!

Went to order my food but wouldn't put sauce on my boneless wings. I get its not haw they come but why not. Pizza hut does and every other domino's I've ever ordered has Done it for me. The fact that they couldn't even put sauce on wings is complete bs. I order once a week this meal I guess they get to miss out. With this type of service I hope they close instead of someone's small business that actually tries to help the customers.

50% off Pizza Night for Our House!
COVID Safe & Staff was Really Helpful & Understanding Thank You Harvey Domino's Pizza!

Amazing Pizza, Great price, Excellent Sponsor of Community Events and Educational Institutions Worldwide!

I've been to this location twice now and both times I've experienced significant delays on my order. Could just be a fluke but I'm probably not going to bother ordering from this branch anymore.

Placed a few orders this week whilst moving house - got to keep the morale of the troops up. Surag took my orders. He remembered my name, my previous orders and even where to deliver. His service was excellent. The orders arrived in less than 20 minutes and the food tasted great! Best pizza place in Kelowna hands down!

Well domino's.thats all still nothing really changes affordable and fast. We need more slices.people are hungry.

Delicious! Everything was well portioned, hot and fresh! The delivery driver (Fahari) was very friendly and great customer service! Pretty good for his first day! You can tell this location has taken pride in their store and customers! Thank you for making our choice during a cross country road trip easy and delicious!
Ontario bound:)

Pizza has got better over time and the online ordering discounts and ease of use is great. Always get what was ordered hot and quick. The delivery people are always so nice and happy to bring your food. Complete opposite of Pizza Hut do not bother with them.

Long story short I had received a delivery and they had brought a wrong item. Called them and they brought the right item fast af and then included their cookie/brownie thing. These boys are on point. Love em. Thanks boys

Sincerely- 1350 Ridgeway

This place is awesome, I asked if they could help me with a little something to surprise my husband and they did above and beyond. Thanks! Great attitude, and very welcoming.

I ordered food to my apartment through the alley and as i waved the driver down he drove by. Still havent got my pizza, nice one.

Your pizzas are always good, your drivers are always nice and the only problem I have is most the time I don't get my dipping sauce.

The manager and team working at Dominos on Harvey Ave Sunday, Dec 8 are awesome. There was a frustrating hiccup with my delivery and they way they handled the situation was amazing. Great customer service. Thank you!

It's a dominos, clean, fast service, standard dominos menu and coupons, delivery is usually within 30 minutes of placing your order unless it's a high volume night at a high volume time (eg: Friday 8-11pm) never waited more than 40 minutes though.

Made an order to this location by mistake and Thomas was able to transfer it over to the one i wanted to pick it up from. Awesome job much appreciated my man

We love this dominoes location. They are always consistent and never had anything to complain about. The staff are super friendly and work really hard banging out pizza's. Keep up the good work!

Classic dominoes. It's a staple pizza joint. It's quite an experience watching their production line on a busy night. Very efficient!

Burtch/Harvey Domino's gets zero stars without a doubt. Order from the Domino's on Gordon. 5 star service. The difference in pizza and quality of service is unreal.
I feel like a burden to the staff of the Burtch location whenever I call in. I don't think they could be any more miserable if they tried.

The pizza is ok, for the price, but the real problem is the delivery staff. 3 out of 5 of them were rude, inconsistent, demanding, self centered and just had no customer service orientation at all. We used to tip the delivery guys. We don't anymore.

We also have frequently gotten our pizzas quite late or cold, with the time between the call of "it's out for delivery" and actually getting the pizza being upwards of 45 minutes frequently, when the drive to the store for pick up is just 8 minutes for us.

Picking up pizzas the service has been a bit better.but only a bit. If it's even remotely busy the staff seems to forget they are in fact serving human beings and not a bunch of numbers.

Is this delivery or Delicio? Since it is my opinion that Delicio is actually below mediocre even by frozen standards it is in fact a difficult question to answer. Like Delicio it is nothing more then a bready, thick and gummy crust with skimpy toppings and skimpy cheese. Thats it!
DO yourself a favour and DONT order this garbage. You, your family and friends deserve better!

The place was really clean looking and the staff were very friendly. The pizzas were really good. The crusts were nice and thin, and a good amount of toppings. Even though there were a few orders ahead of me, it was just a short wait.

So since this post I have definitely changed my mind about this particular Domino's. I would call this place inconsistent. Some times good.some times not. Not would be the black short hair on top of my pizza. Also ordered a pepperoni and mushroom and there was literally the tiniest amount of mushrooms. Not sure I will ever order from here again.

Dominos was used to make good Pizzas, but since last couple of times, pizzas are completely garbage. Tried different stores in Kelowna and all are same. I ordered large chicken pizza thin crust from Sutherland store and guess what? Hardly 4-5 pieces of chicken on large pizza. Called the store to let them know, a lady answered the phone and she pretend she didn't care. That was the last order with dominos.

Out of all the pizza places there is. Dominos has the best food and the best deals. Get the app and get a free Dominos pizza after every 6 orders.

Have ordered from them a couple of times now and the food is always made just how I want it and always gets to my door piping hot! Delivery guys are always the nicest too!