Eden Spas Jacuzzi
7 reviews 892 Central St E # 105, Prince George, BC +1 250-614-1700 edenspas.ca suggest an edit
23 August 2023 4:46
Edit: add to review: i wasn't super impressed to find out that the new temperature sensor I requested tops out at 104°. No fault of Eden or Jacuzzi; blame the government. Anyway I got a callback from one of the techs with a suggestion. It worked! I gained a couple of degrees. Thanks again Eden!
Rated 4 stars because there isn't ½ stars; otherwise 4½. Nobody's perfect. I'm in the customer service industry as well, visiting people's homes plying my trade, so I'm well aware of home owner's needs and expectations.
We inherited (my first) hot tub with the purchase of our home. Bit of a learning curve for me. From my first visit to Eden's showroom/storefront, notably we've been treated well. I provided our address, our spa was on record.
We recently required some maintenance. Our technician, Ken, was prompt, professional, and courteous.
Relaying this because I respect a nice review from customers whom I always try to do a good job for, which I what we've received from Eden.
Thanks to Sydney at the front counter and to Ken on-site.
Rated 4 stars because there isn't ½ stars; otherwise 4½. Nobody's perfect. I'm in the customer service industry as well, visiting people's homes plying my trade, so I'm well aware of home owner's needs and expectations.
We inherited (my first) hot tub with the purchase of our home. Bit of a learning curve for me. From my first visit to Eden's showroom/storefront, notably we've been treated well. I provided our address, our spa was on record.
We recently required some maintenance. Our technician, Ken, was prompt, professional, and courteous.
Relaying this because I respect a nice review from customers whom I always try to do a good job for, which I what we've received from Eden.
Thanks to Sydney at the front counter and to Ken on-site.
01 February 2023 15:55
Always get amazing service from all the staff here.matt & landon specifically are very knowledgable and willing to go the extra mile to help me out whenever i need it! Great stock of products and free water testing too!
31 January 2023 1:27
Extremely happy with our new Jacuzzi. Matt, Landon and the team have made this an enjoyable buying experience. Thanks!
26 January 2023 15:00
Always great service. Everyone is friendly. I will always recommend Eden Spas.
19 January 2023 15:48
The staff at Eden Spas are second to none in regards to customer service and care. From the moment I purchased my Hot Tub, I felt as though I was listened to throughout the sales process! I had a minor issue that the service team rectified immediately. If you are looking for a great hot tub and even better after sales service.look no further!
21 December 2022 20:49
Sold me a great tub that my whole family loves. Everyone calls a hot tub a "jacuzzi" but these ones are real Jacuzzis and it shows.
11 December 2022 0:32
Had a hot tub from them for almost a year now. Shopped around town and they ended up being the better quality for better or similar price. They did install, showed me how to use chemicals, answered my questions about a dozen times whenever I called in to ask little maintenance questions. Had a cracked LED lense that let in water and was replaced under warranty by them no problem (just called them and they came to fix it no charge.) I think the Jacuzzi hot tub is just a solid brand with well made parts (lots of replacement parts), and good ongoing service. Definitely recommend them for PG.