08 December 2023 18:52
Edo is one of the highest quality fast food chains, and this location does it all well. Fast friendly service, quality food, clean restaurant. I go back often.
05 December 2023 16:17
Its a great place to eat in or take out I just went alittle hog wild and spent too much lol but I'd go again
25 October 2023 23:34
Tried to order online, but they were having issues, asked about the menu deals online, they said you can only get those deals if ordered online. Even after I said the online order thing was having issues and nothing online said online only they still wouldn't honor the online price when I went to the location to order.
18 June 2023 22:31
Great place for a quick and healthy lunch or snack or dinner. Food is always hot and fresh. Kitchen is clean and organized.
05 June 2023 8:31
Personal and friendly. My chicken and prawn teriyaki excellent. Done to perfection. Always a great experience.
Well done guys.
22 February 2023 21:06
Horrible food along with rude staff. Save yourself the time and effort and go somewhere else.
10 February 2023 23:45
Worst sushi i have ever had on the earth! The rice is not sushi rice, too hard to chew, wasabi is liquid and watering all the rolls, salmon nigiri is just print paper thin smoked salmon, could they be even worse? Garbage!
08 October 2022 6:33
The only good Edo left on Vancouver Island. This restaurant doesn’t precook or overcook like the other locations, and still has the normal pricing. Portioning is also larger than the other locations, while still being extremely fresh. I used to be a regular of the Tillicum location, as I lived right beside it, but now I make the drive out here when I crave Edo. The franchisee is also super nice - he seems to remember my face from when I came in the first couple weeks this location opened. Staff are also super friendly and talkative.
26 February 2022 8:10
I ordered delivery through Skip, the driver delivered it to the wrong house. So I ordered pick up through skip. When I arrived at the restaurant the staff were very understanding what had happened and rushed my order. This was perfect customer service. Couldn't be happier with how the staff handled the situation which was in no way their fault.
07 February 2022 19:15
Best edo on the island they always make the food top quality and there customer service is amazing keep it up
13 January 2022 1:41
The best Edo Japan on the island! Have dined here often and the food is always consistently fresh, hot, and extremely tasty. They have even done custom orders for me from time to time. The management & staff are super friendly, helpful, and efficient. They definitely go the extra mile to ensure you have a good experience. A nice atmosphere and they keep the place extra clean and tidy. Love eating here and always enjoy the smiles and greetings from the staff.
10 December 2021 22:18
Have had great food that reminds me of previous Edo Japan locations: fresh and tasty. Staff is also excellent, though I have really only dealt with one staff member who seems to be the manager.
10 December 2021 6:04
Five star service. These days that's really really hard to ask for, intact I feel like I'm straight up disrespected by most people behind a desk or register lately. People are using the fact that you cant just fire people these days to take out there frustrations with life on innocent customers and its sadly now the norm, but I left that place smiling simply because they did their job well. We need more people and places like this. Thank you.
03 October 2021 7:09
Fantastic food. My daughter and I have made this our once a week treat. The presentation is always thoughtful as well. Very grateful to have this establishment close by.
03 September 2021 22:00
Good service and great food. I have seafood allergies and they were happy to assure me I wouldn't suffer cross contamination
03 September 2021 20:48
Food was edo quality and delicious but the service and time for the food was super slow. Run poorly and needs to be revisited by Edo franchise on speed and service
24 August 2021 9:16
We’ve stopped in many times and everything is always consistently great. Just made our first online order, and it was impressive! Easy to order, food ready quickly and on time, was hot and delicious!
22 August 2021 0:06
Fresh food, generous with the sauce (mmmmmmm I love their sauce), sparkling clean, clear covid precautions.
Looove this location
21 August 2021 17:21
If I could give NEGATIVE Stars I would! I was a regular customer of this restaurant for quite sometime. On June 23rd I ordered my regular meal of chicken & shrimp with extra chicken to go. Once I got home I noticed there wasn't any shrimp and there definitely wasn't any extra chicken. I called the restaurant immediately and notified them of the issue. The gentleman I talked with on the phone had broken English but took my name, phone number and the problem that occurred and said to mention the details the next time I was in. After returning from vacation, today I visited the restaurant and notified the women working at the counter of my previous issue. She went and told the cook (unsure if he is the manager) and he came to chat with me. I explained the situation and he said the person I spoke with only wrote down the missing shrimp. I explained that I told the person on the phone about both missing items, the missing shrimp and the missing extra chicken. He said he would not offer the extra chicken that was missed as it wasn't written down. I told him I was a regular customer and "this is a joke". I then walked out the restaurant and told the staff as I was leaving they just lost a loyal customer for life. I will never return to this restaurant!
18 August 2021 18:25
I always love how fresh Edo's food is. The flavour and portion size was well worth what I paid. Thanks.
09 August 2021 10:46
A complete waste of money and barely edible. I tossed most of it out.
On par with something I'd expect at a gas station honestly. I've had better from grocery stores.
07 August 2021 11:42
Was my first time trying this food. I had the teriyaki chicken bento box and it was very good on flavour, good and worth price, and great costumer service. The place looks very clean and organized. I will definitely come back to try something else.
Thank you!
03 August 2021 2:11
Don't think I've ever had a bad meal here. Consistent. Sometimes they add mushrooms when I dont ask for them but they're chopped pretty big so I pick em out and still enjoy my meal.
29 July 2021 20:53
Brand new restaurant in a brand new business complex. The food was TERRIFIC! The look and design inside was tidy and simple. I will be back for sure!
30 August 2020 6:00
Don't order the soup gross bitter veggies and nasty broth amongst other problems.
Poor customer service skills over the phone when I tried resolving the problems.
We will gladly order elsewhere, thanks.
09 July 2020 9:53
Got the chicken Yakisoba. It was tasty, but only a couple pieces of broccoli and not very big portions. I guess not bad for $, but probably not going back.

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