I bought bunch of plumbing tools and I had great and respectful experience with Tony, he was very great man but unfortunately after few days my decrimper doesn't work and when I bring it back they didn't change it and wasting my time and even didn't listen to me I really regret to hear others to come to EMCO to buying 350 $ tools.
Very well stocked. Very professional service. Tony is super helpful and kind. He sold me a cast iron double cross T and spent much time guiding us. I'm truly grateful. These little experiences turn causal customers into loyal customers for life.
Called customer service and they seem to be pretty racist (I have an accent). Overall very rude and condescending tone when dealing with the customer. Would rather find another business