01 August 2023 8:43
On hold for 35 minutes waiting for a customer service rep to pick up the phone. Not impressed. Will be changing group insurance provider next employment contract.
29 January 2023 11:39
They are monsters. Taking people’s money and not providing any benefits.

Edit: No one from their team has contacted me yet. These people just want your money and provide no services in return. I am providing feedback to my employer about how terrible this insurance company is. Hopefully if enough people do the same, they'll drop them as our group benefit provider.

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