05 January 2024 19:19
Adam's has great knowledge and explanations of how your injury is affecting your body and the work needed to heal.
05 January 2024 7:53
Angie and Nikko whipped me back into shape after a car crash. Exercises and encouragement made the best out of a tough situation. Angie is one of the few hand therapists in Richmond and bookings can get difficult to find. Well worth the wait. She always has great insight in modifying exercises and tasks for my injury.

Nikko was always encouraging and knew when to push it a bit more to get the most of out of our rehab sessions. Left me with a great work out plan.
01 January 2024 17:51
Best Physiotherapy place I have been to. Very helpful and knows what they are doing. Would recommend to anyone.
28 November 2023 5:19
Anant is my physio. He is great and only in one appointment he made me feel so much better. His instructions are easy to follow and simply explained well. I followed the exercises told and the directions on doing things. It really helped me and I feel so much better. I would highly recommend.
28 November 2023 3:24
I have just been to a session with ANGIE for the last time. She helped my arthritic hands and wrists so much. I am so grateful for her help. There is not much worse than having problems with your hands and being able to do very little. Now I almost feel like a new person and if my arthritis flares up again I now have the tools to be able to deal with it.
I would be very happy to recommend her.
Thank you so much Angie!
Best wishes, Kathy
20 November 2023 16:04
I just need to give a big THANK YOU to Adam Schwartz (physio) at Empower Physio. He was instrumental in getting a diagnosis and plan of action that will help solve some major issues. Adam is wise, professional, encouraging, and empathetic. I felt listened to and was given tools to help keep me mobile.
20 September 2023 12:23
Linda surpassed my expectations. Throughout various sessions, she has helped me to resolve my physical issues and provided me with exercises for the future. Alicia was prompt and professional with the scheduling. Thank you!
27 August 2023 17:58
My experience at Empower was excellent. Kim is a fantastic physiotherapist! Total legend. I came in with brutal sciatica and she helped get me on a road to recovery and worked to ease the unbearable pain. Thank you for your help.
11 August 2023 14:06
Kim helped me with TMJ and my jaw discomfort was significantly reduced after just 1-2 sessions. She is very knowledgeable on the techniques to treat TMJ and was pleasant to work with.
16 July 2023 20:30
I am a musician and have been having considerable thumb pain. Rather than continue guessing the cause and trying various self-management treatments I had a consultation/treatment today with Angie Hill. I was very happy with the appointment. Angie diagnosed the problem, explained everything thoroughly and gave me some very good advice for managing the problem in the future.
14 June 2023 21:59
My experience with Empower Physitherapy has been very positive. My physio therapist was Bryce Jay. He was easy to talk to and did a great job helping me do exercises on my right ankle after a injury. He has taught me well on how to continue those exercises between my visits and follow- up afterwards. I met my goal of being able to do, and enjoy, my daily walks like usual. Thank you Bryce.
The reception staff are always welcoming, smiling, and very efficient at their job.
Thank you to all staff for caring so much about your patients to help them heal.
01 June 2023 22:48
The physician is very professional. Good service. Easy to book and cancel appointment. Overall had a very good experience there
28 May 2023 9:11
Our beloved neighbour bent over backwards to get an appointment for one of our staff members when they hurt their back. We were blown away with the compassion, organization, the empathy and the kindness that was received. This local business is now one of the family. Thank you so much for looking after our health we appreciate it immensely. If you’re looking for a professional Place that makes a difference look no further these are your people. XOXO
10 May 2023 21:51
I am very satisfied the advice gave me in training and how to do at home to improve from potential occult injury.
07 May 2023 11:19
Brice Jay was extremely helpful and knowledgeable about my recovery process. Always able to answer my questions and recommending different excersizes and stretches. Couldn't have asked for more!
28 April 2023 15:58
For me, this is a "just in case I've forgot something" follow up visit after I was discharged from the coastal health hand clinic for my fracture wrist post surgery.
(Which was also awesome place to be)

Happy Angie was patience and helpful at providing me with a few more tips and exercises I could do to maximize my recovery.

Thank you!
14 April 2023 21:06
I feel fortunate to have found Anant at empower physiotherapy after being diagnosed with multiple sclerosis. In just a few short visits I have regained a great deal of lost strength and coordination. Anant has Encouraged and taught me how to strengthen my muscles, and to utilize my energy effectively. He is so kind and patient. I am eternally grateful and can suddenly now see a future again!
24 March 2023 11:32
Everyone was very respectful and helpful. They gave great advice and effective exercises! Thank you for getting me back to the activities I love so quickly!
20 March 2023 0:37
Bryce has been excellent! Every visit has been really good and always some improvement in my shoulder. Can't wait to be back to a 100% highly recommended! Thank you!
15 March 2023 10:06
Bryce is incredibly compassionate and helpful! I’ve been struggling with a concussion and his support with helping me in recovery has been fantastic. Highly recommended!
02 March 2023 2:47
Empower physiotherapy is the best. My whole family goes there and have seen many of their therapist. They are excellent!
05 February 2023 17:48
After suffering two months of pain, thanks to Angie Hill at Empower my arm injury has now been correctly diagnosed and the appropriate treatment has begun - looking forward to the positive progress ahead. Thanks!
05 December 2022 6:44
Whenever I have need of physiotherapy, I turn to Linda Maedel at Empower Physiotherapy. I know that she will determine what the problem is, and design exactly the best treatment plan I need. I have been to other physiotherapists, and found that Linda has a greater depth and breadth of knowledge and experience, she explains things well, and understands the 'big picture' for the client. She always sets me on the path to recovery, for which i am always grateful.
22 November 2022 5:29
Excellent exercises that definitely helped my hip pain. Customer service is great. However the COVID mask thing is getting old.
16 October 2022 23:37
I have received amazing care at empower physiotherapy. The staff are very friendly and my physio Adam has been very personable and thorough. I am glad I came across empower and I highly recommend it for anyone looking for quality physiotherapy
28 September 2022 1:58
I have come to Empower Physiotherapy for two separate injuries and saw Adam both times. I had extreme sciatica for the first time and he immediately identified the problem and after one session it was on the path to recovery. He has fixed both issues quickly and professionally. 10/10, great place. The reception is also always helpful and friendly.
10 September 2022 14:34
Empower Physiotherapy was recommended to me by my physician when I had an accident. Empower is very professional and efficient despite always being overbooked. The staff are caring and dedicated!
06 September 2022 2:35
Empower Physiotherapy was highly recommended and referred to me by my Ortho doctor for frozen shoulder due to my rotator cuff tear. Only after a few treatments and recommended take home exercises from Adam, I am able to improve my shoulder mobility. He is very patient, knowledgeable and empathetic. Hopefully, with fingers crossed, I do not have to go through with my dreaded shoulder surgery.
11 August 2022 7:12
I was having wrist pain due to working a desk job for a long time now, and Melanie helped me through needle therapy and teaching me stretches, so now I can survive work pain-free! Both Melanie and the front desk receptionists (hi Hayley!) are super friendly and extremely helpful, especially since this is the first time I've gone to physio! Thank you so much!
13 July 2022 15:14
Shireen is my physiotherapist. Her sunshine smile impresses me. She is nice and patient. My arm was hurt. Her advice is useful. I am following her advice and doing excises every day. It turns better and better.
05 June 2022 18:16
Shireen is great. She is friendly & so knowledgeable. My back hasn’t felt this good for years! Highly recommend.
02 May 2022 11:27
I had such a great session with Jen. She’s very knowledgeable and helped my back problems. She was very encouraging in my journey of working out and also corrected my form to ensure I don’t hurt myself in the future. Highly recommend! The receptionist was also very nice and accommodating. Hayley was very cheerful and welcoming. I usually get anxious about visits but she was very caring and reassuring.
20 April 2022 0:23
I had a very good session with Shireen. She’s knowledgeable and was able to help with my shoulder pain. She kept encouraging me and definitely helped in the process of my recovery. The online booking system was also super easy to use. I highly recommend this place!
13 April 2022 13:06
I highly recommend Empower Physio to anyone who's looking for a new place to go! I've been going to Jen for years and have to say she is so accommodating and knowledgeable about how everything works and makes sure I feel comfortable when doing exercises or procedures like IMS. As the cherry on top, the front desk staff are super friendly and contribute to the overall positive experience of going to Empower Physiotherapy!
12 April 2022 21:12
I recommend Anant to everyone I know. Not only do I love Empower for it’s philosophy of more guided, one-on-one physiotherapy, but I have seen more results in me and anyone I refer to Anant than with any practitioner I’ve ever met. I can’t say it enough. Hands down the best physiotherapist I’ve ever met.
10 April 2022 2:31
The staff at Empower Physiotherapy are caring, accommodating, and dedicated to delivering exceptional patient care. I wish I had started working with Shireen Ng sooner.
09 April 2022 8:22
Smart, concise and direct advice and help. Go often when I get injured and treatments always get me back 100%.
31 March 2022 0:17
I have had the BEST experience from Day1.

Before I speak about the Physio Anant Chilimbi, I must acknowledge the awesome front desk staff, Annabelle and Julia. They do an awesome job and never forget to send out a friendly reminder and try their best to accommodate patient’s requests.

Anant is one amongst the best Physiotherapist I have had through my journey of seeing different physiotherapist in different parts of the world for over two decades!

He is very knowledgeable, patient, zeroes in on the problem areas very quickly, provides holistic treatments with focus on long-term-permanent-recovery.

Glad to have him as our family physiotherapist!
24 March 2022 5:33
This was my first visit to Empower Physiotherapy, visiting to treat an injured knee and onset of osteoarthritis. The Reception was very warm and welcoming and felt very comfortable being there. My physiotherapist, Shireen Ng, met me in a couple of minutes and we started our Initial Assessment Session. Shireen walked me through the history of events and other background very thoroughly and professionally and I felt like I was in very good hands for the treatment of my injury and to cope with osteoarthritis.

Shireen also promptly made out a month-long treatment plan and started me off with exercises to develop the strength to cope with the injury and the oa.

I recommend Empower Physiotherapy and Shireen Ng.
14 March 2022 14:15
I strained my calf muscle playing tennis and needed to "fix" it. Then I remembered that my doctor recommended Empower Physiotherapy. I am so glad that I went there. Shireen diagnosed the problem right away and suggested several exercises. My injury start healing day by day while I did them. I already recommended Shireen to several of my friends because it is hard to find a good physio, whom you can trust. Shireen is great. Highly recommended!
05 March 2022 17:47
My husband and I are both clients of Jennifer and really appreciate her skill and abilities as a Physical Therapist - love the manual therapy and IMS results
05 March 2022 4:23
My entire family have been going to Empower Physiotherapy for years! We have had treatments from several of the physios and found all of them extremely knowledgeable and helpful. Having one-to-one therapy is amazing and I really feel like the physios are able to assess and treat the issues effectively. The website and bookings are easy to use.
Recently I have been seeing Jenn and her IMS treatments have been very helpful. She is knowledgeable, profesesional and caring.
We highly recommend Empower!
04 March 2022 8:25
I thought empower was wonderful all the staff was great. My physiotherapist was Shireen Ng, she was great she helped me get back to work in fast but also without me pushing myself to get hurt again, I would recommend shireen ng to anyone looking for a phyiso in the steveston / Richmond area thank you so much empower
23 February 2022 20:51
Adam is very knowledgeable and thorough. The exercises he gives are easy to follow and do at home. I definitely recommend Empower to those needing relief from injury.
05 January 2022 2:03
I have had the pleasure of going to Empower Physiotherapy for a few weeks to deal with hip and lower back pain. Working with Adam has been excellent and I am already starting to see some very positive results. Thanks again for your help!
26 June 2021 5:08
I have worked with a number of amazing physios in the past, but Adam is one of the best I have ever worked with. He is extremely knowledgeable, dedicated, organized, and personable. I highly recommend this place.
16 June 2021 6:05
Overall, my visits to the establishment has always been pleasant. The reception staff is always cheerful and welcoming.
My physiotherapist Sofy is warm, understanding and professional. With the ultrasound treatments and instructions on various exercises given me in doable phases, she has helped me alleviate most of the pain in my arthritic hand. I am totally satisfied with the excellent services provided and will definitely recommend it to my peers.
06 June 2021 20:48
I found Sofy after being rear ended by a car. I am so glad that I found her. She is very thorough on analyzing the issues and attentive on patients feedback. I have been to other physiotherapists before, but I like Sofy the best, because she truly cares about her patients and is acknowledgeable on ways to treat body issues. After Sofy's treatment and guidance, I was able to get back to work and set up an exercise routine to maintain my health at home. She is my go to physiotherapist now!
31 May 2021 23:27
I have had the pleasure to work with Adam for a mallet finger injury. He was always so professional and knowledgeable. He provided helpful exercises and stretches to rehab my finger. Also, Sally always acknowledge me by my name when I walked in the door. She's so amazing and friendly! Not a lot of receptionist will take the time to personally great me! I would definitely recommend Empower to my friends and family.
30 May 2021 17:55
An amazing service - highly professionally, responsive and caring. They are the best with their customer service with a strong emphasis on wellness.
29 May 2021 21:05
My entire family have been going to Empower Physiotherapy for years! We have had treatments from several of the physios and found all of them extremely knowledgeable and helpful. Having one-to-one therapy is amazing and I really felt like Linda (and the rest of the team) were able to assess and treat the issues effectively. The website and bookings are easy to use. We highly recommend Empower!
16 May 2021 11:49
I have been working with Sofy for the last 6 weeks and she has done an amazing job supporting me in healing my injury, teaching me how to manage pain and build my core strength to prevent pain. She is really positive, a great listener and very knowledgeable I would highly recommend Sofy and Empower physio!
04 May 2021 12:41
Linda, Adam and the whole team at Empower Physiotherapy were thoughtful, encouraging and extremely helpful at speeding up my return to being me. I tore my patellar tendon and was very discouraged at how long the rehab was going to take. I could see an improvement after each visit when they measured my range of motion. Highly recommended.
01 May 2021 11:16
I was privileged to have the opportunity to work with Sofy Tsai. She did an amazing job both supporting my injury with physical intervention while supporting me with excellent stretch and strengthening exercises I could easily do at home. Thanks Sofy, you made a world of difference to my well being and fitness!
20 April 2021 18:50
Empower is the best! I’ve had several injuries over the past few years, and each time Empower has helped me fully recover. I am impressed not only by the expertise of their clinicians, but I very much appreciate the friendliness of the staff and the beautiful new facility.
09 April 2021 9:19
Thank you Linda for the several years of therapy you have given me! You have helped me so much with my osteoarthritis and instructing me with exercises to endure my ailment. The IMS method is terrific and I highly recommend it for anyone with hip issues! I am moving and hopefully I can find a physiotherapist as wonderful as you! Also, Natalie, the receptionist, is great as well. I will miss our little chats in the waiting room.
09 April 2021 5:39
Very professional and friendly service. Pre entry COVID check as well as text reminders made it an easy experience.
Nathan provided quality care and released me after only a few visits. I will recommend and return if required.
02 April 2021 1:02
Empower Physio has really helped me get back to my full functional health and drastically improved my mobility! I started seeing Adam after a dislocated knee this summer had me off work for 2 months. He really helped my knee heal and get back to full functioning! Not only that but we were able to work on many other areas of my body needing stability and I feel more stable than ever! Big thanks to Adam and the team for being so welcoming, kind, and hard working and keeping us healthy and safe during this time!
16 November 2020 3:43
I've had the need to work with the Empower Physio people for a number of issues; hand, hip and leg over the past few years. I have enjoyed the services of three different physio practitioners at Empower. All have been very professional in their detail questions about the origins of the injuries they are treating. Empower people are very good at showing you what has happened to your body and excellent at therapy and providing exercises to help you self heal and strengthen your injured areas. I have recommended many of my golfing friends to Empower when asked without hesitation. If you need some physiotheraphy I suggest you should have full confidence in visiting Empower Physiotherapy in Richmond.
01 November 2020 22:31
This practice is friendly, prompt and accessible. I saw Linda for a hand injury and she was very effective and helpful. I would highly recommend Empower.
16 October 2020 9:24
The physiotherapist was punctual, thorough, and patient. He accomplished the objective of eliminating my back pain, by prescribing exercises that I had to do daily at home. He answered all my queries clearly. I am a satisfied client, and highly recommend this clinic.
16 October 2020 7:13
I have been a patient here for the last 3 years coming from a place of chronic debilitating pain to finally with the expertise and incredible care to a pain free almost back to normal state. Thanks Anant. The hands of a magician.
29 September 2020 13:21
My experience at Empower was great! Very clean and felt safe with the staff. Adam, my physiotherapist, was very knowledgable, attentive, and friendly! With his help, my back and shoulder are feeling much better and now I have some long-term strategies to help my shoulder if it acts up again in the future! Adam explained everything to me clearly and in a way I could understand, I would definitely book with Adam again!
23 September 2020 7:47
I had my shoulder restraint problem and pain for more than 5 years. I tried some Physiotherapy treatment before but did not achieve much of improvement. Linda Maedel at Empower Physiotherapy fixed my problem with only a few treatment. The treatment and exercises was very effective. Thanks Linda!
13 September 2020 17:19
Adam is amazing! 5 years chronic pain, tried EVERYTHING! He figured out my issue the first visit and gave me the tools to maintain it. The reception staff are lovely and so helpful. Highly recommend them.
08 September 2020 15:29
I really enjoyed my time at Empower. Booking appointments was easy, and all the staff were friendly and helpful every time I went.
Adam Schwartz is a true professional - he figured out the source of my neck pain within the first few minutes of my initial appointment, and from there he walked me through every step of the recovery process. He's also a really nice guy.
This was my first proper experience at a physiotherapist and it couldn't have been better. At the end of my treatment, I was almost sad that it was over!
06 September 2020 11:02
I've been using Empower Physio for a number of muscular skeletal issues including a total knee replacement. They have been very professional, diligent and kind. I have nothing but respect for the excellent physiotherapists that work out of Empower.
23 August 2020 2:52
Everything you could ask for in a friendly, clean and professional clinic. Highly recommended. Great new location.
20 March 2020 13:06
Friendly and wonderful staff. I saw Linda for an injury to my wrist/hand as a referral from my surgeon. It was the second injury to the same hand in three years and she helped so much with making sure I didn’t lose anymore function and ability with it. Showed me stretches and exercises for flexibility and strengthening and helped work to gain back range of motion. I would highly recommend her to anyone with similar injuries.

Kent
06 March 2020 12:35
Empower Physiotherapy was recommended to me by a Registered Massage Therapist for post hip surgery therapy. Their approach is hands on and highly effective as they don't just assess your injury, but make sure the treatment is clearly explained and demonstrated so that you can continue treating yourself at home.
I'm very pleased to recommend Empower Physiotherapy for their excellent treatment, their pleasant staff and comfortable and clean facilities. And, a special thank you to Linda Maedel who treated me.
05 February 2020 3:42
Linda helped me with my neck problem last year and my sciatica problem this year. In the neck case it took 4 sessions and only 3 sessions for the sciatica. Her treatments and home exercise regimen were extremely effective!

Thanks Linda
17 January 2020 20:01
Excellent care, had my shoulder back to normal in no time. Easy to make appointments with the fantastic therapists and a great new location with easy parking. What more do you need?:)
11 September 2019 3:53
While on holiday and staying in a Steveston, I saw Janice 5 times over two weeks for acute lower back pain management and treatment. I am thrilled to be pain free and ready to ease back into my exercise routine. I feel more educated about what I need to do to strengthen my deep abdominals/core and I was provided with a progression of exercises and stretches that will be part of my daily wellness and injury prevention practice. Janice was super professional and understanding, especially in regards to my nervousness about IMS therapy. I am a believer now! I highly recommend Janice.
01 September 2019 22:50
Had a session with Colin and he was fabulous. Knowledgeable and detail in explaining his thoughts on my issue. Highly recommend him.
16 August 2019 14:46
I have no hesitation in recommending Empower Physiotherapy to anyone who is in need of physiotherapy treatment. It is extremely clean and the staff are totally professionally, whilst at the same time very friendly. In particular i must mention Janice Lee who over 3 treatment sessions has employed active listening and targeted questions to ascertain the probable cause of my injury and pin point the actual location in my body. At all times Janice kept me informed as to why and what she was doing, even with modalities i was unfamiliar with, she put me at ease. Thank you Janice and Empower Physiotherapy for looking after me and helping me with my recovery.
01 August 2019 3:24
Overall this is a great office with welcoming staff, and knowledgeable physiotherapists whom I would recommend to everybody. The laid back, clean, and professional atmosphere has made attending this clinic akin to going out to coffee with friends. I also really appreciate the choice of booking through the receptionist or through the convenient online portal. Really appreciate all your help Empower Physio!
12 July 2019 16:16
While Adrienne Sankey is pretty good at what she does she is waaaaay overpriced (double what insurance companies will pay, as charge amount is classed as "unreasonable" and I strongly agree) and she talks most of the appointment and actually treats for maybe 1/3 of it. Not worth the money there are tons of other practices that charge half of what she does and are just as good and spend their time actually treating.
09 July 2019 21:44
Worked with Adrienne on a sports injury and was very happy with her knowledge and professionalism. She helped set me on a great recovery path. I'd highly recommend the team at Empower physio!

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