End Of The Roll - Abbotsford

I couldn’t be happier and I am not sure I have ever been so happy and excited about flooring. The installer, Sean, was thoughtful and definitely went the extra mile. Only wish I had more for him to do:). Would definitely use you again. Brady was very helpful and my husband would also definitely go there again.

Ruth has been very helpful with selecting the right flooring for our projects. Great communication and support. Thanks for your help!

Ruth is such nice person, very useful! Thank you again for your help for choosing the right colour!

Spectacular customer service, better prices.

We had a very short window to get carpet installed. These guys had measured, cut, installed well within the time frame. They blew the other quote out of the water at the same time. Great people, great service. Installer was on-time and helpful the two days he was in. Over and above expectations. Happy to deal with these guys again for our flooring. Thank you!

Very helpful and knowledgeable staff who assisted to make my experience enjoyable and time efficient

Nice to deal with our salesperson. She was very cheerful and knowledgeable. Would definitely go back to buy from her.

I needed staples so I could install my own carpet on my stairs on a Saturday so all flooring supply stores were already closed. I reached out to end of the roll abbotsford to see if they had the special staples to fit my electric stapler as a last resort after i had already gone to home depot, lowes, and kms tools. The rep at End of the roll assured me over the phone they had the staples I needed. I was so excited that i would actually be able to install my carpet and have a beautiful new set of stairs by the end of the day. When i asked how much the staples cost, they told me 35$ for a box. When I asked why it was so high when I could get them from any other flooring supply store on a weekday for between 12 and 15$ they told me their cost was just too high and assured me this was reasonable. When I asked one final time if they could sell them for anything under triple the normal price, they laughed and said no (12 x 3 = 36 and I think we all know I would be paying tax on top of that 35$). Very disappointed that a company who had the one product to solve my flooring problem chose to capitalize on the fact that all the other stores were closed because it was a weekend and triple the price on someone who could potentially bring them other clients and even boast of their amazing service regardless of how small the problem was.but that isn't the case. Instead, they chose to scoff at me and jack up the price 3x even after I brought the lower price to their attention.
Please do better, end of the roll abbotsford.

Rica responded quickly to our requests and provided us with excellent service and pricing for our carpeting project. She is both friendly and professional.

Rica was so helpful and professional. We weren't quite sure what we needed but Rita found us just the right thing. We'll be back when we need more flooring supplies. Thanks!

We have used End of The Roll Abbotsford for two home renovations once In 2017 and again in 2022. The staff are always friendly and knowledgeable and the quality of their flooring is great.
End of the Roll will forever be our go to place!

I had a great experience picking out a carpet with Rica! She was very patient, friendly, and helped me find something within budget. Amazing customer service!:)

Brady and his team were terrific in helping in helping us choose flooring. The installation crew worked through two of the hottest days this summer and did a stellar job! I would Highly recommend them to anyone looking for a good deal, fast and friendly service!

Brady over in Abbotsford was very helpful on helping us pick our flooring and his install crew did an excellent job.

Purchased some carpet the man who came to install said carpet was blatantly rude. There is nothing wrong with the quality of the carpet itself and the experience buying the carpet at end of the roll store was good, however the treatment I received from the installer just ruined the entire experience for me.

Very helpful friendy happy staff. Excellent communication. Ordered products arrive before or on time. Good product knowledge.

Great prices and Brady is a great guy to work with! Down to earth and easy going! I recommend all friends and family to tackle this store before looking at any other flooring store!

Great local store. I shop for many different products with our little business and always find what we’re looking for in flooring at end of the roll. Brady and Martin are very friendly with no stress and prices are always fair. I would recommend this Abbotsford store without hesitation. Sincerely, Dan the boatman.

I always have a good experience here. I am happy with the artificial turf covering my gravel driveway. They cut it to size so i also have a walkway covered to tidy up the garden area. A first choice for me for any carpet or flooring needs.

Outstanding service and knowledgeable professionals. The carpet arrived on time and the installation was amazing. Will definitely do business with this store again.

Staff came to our new home to match existing flooring "as close as possible". I was impressed with that, however, the final install was no where near the original. Apparently that was impossible. Lesson learned. Knowing ahead of time might have affected our decision. Still, the installers did an excellent job and we are learning to live with the differential.

Brady is very informative and easy to deal with. Flooring was a great price and looks amazing! Highly recommend End of the Roll for your flooring needs.

This purchase was vinyl flooring for the basement bathroom and storage area. We got an excellent product for a very good price. Staff was very pleasant to deal with and there were no issues or “bumps” along the road. Install was done by another company and that was perfect. We are very happy!

Very very happy. Marten was excellent. Helpful, professional and the carpet is better than I was thinking of. I first went to Jordan's and doubt I spoke to anyone experienced in sales, he gave basic info n walked away. I'm really glad I drove over to End Of The Roll. Carpet choices were superior and cheaper for what I found at Jordan's.
I love my new carpet in my bedroom and will use EOTR in the future!

Great experience, had exactly what I was looking for and very helpful in cutting and prepping my order. Great locally owned shop!

Amazing service! Will be using them again and would highly recommend them to any one! Our flooring adviser Marten Koops was very informative and patient and will be calling on him in the future

The staff is friendly and helpful, HOWEVER, this is the second time in a year that I have ordered carpet and there has been an error on the salesman’s part. In July 2019 they cut the carpet too short (I received a discount). This July they sent the wrong carpet and I caught it half way through the installation.
They need to practice a system of double checks so that these inconvenient and costly errors don’t happen. It is simply a matter of ALWAYS writing down a carpet number, and ALWAYS double checking measurements. Perhaps a buddy system of a physical checklist would be helpful.

My experience with this company was great. Lots of unique designs and helpful staff. I would like to mention in particular, Marten Koops for his great knowledge of the product, welcoming personality while adhering to COVID health standards, being patient and being open for any sort of questions.

We had an excellent experience with a floor layer named Bill Steele. It's the second time he has come to lay our flooring, we are beyond impressed. He is communicative, punctual, and attentive to detail. We will bring him back next time we need flooring done. Highly recommend his services!

Thoroughly satisfied with every aspect of our order! Starting in the socially distanced showroom, knowledgeable staff, and plenty of samples (large ones to take home free of charge). Then to have a gorgeous, durable, modern, incredibly budget friendly floor delivered in just 2 days, by the location owner because he couldn't let a promise go undone (drivers called in sick, so he did it himself). Exemplary service good sir!

Great customer service, competitive pricing. Brady set everything up to do with install of the new carpet. Stress free experience.

Marten at the Abbotsford store help pick out the right flooring for our needs. Great person to deal with. The installer Mark did an excellent job and went the extra mile to do little things that made a big difference. All around a wonderful experience.

Why! Would I want to shop anywhere else, great prices selection and service, I Always go End of the roll, for carpet and lino needs.

Kind staff and good selection of various types of flooring. We recently found our vinyl flooring for our new home on their floor display. Thanks so much EOTR!

From the second I walked in there I had great service I was greeted with a smile from the back sevice crew, then I met Mark at the front counter whom was a great help an gave me everything I needed to install my flooring so I just want to say thank you very much guys for your all of your help an smiles

Kris and his team provide great service and are very knowledgeable and honest with their recommendations. We ended up selecting a roll end carpet for a steal and EVP Cascade Vinyl Plank that Kris price matched even though he had no obligation to do so, just to ensure we were happy. Would definitely recommend Kris and his team at End of the Roll in Abbotsford to others.

Kris provided excellent customer service and patience while I brought home 7 different samples to test out - he even went above and beyond & delivered some samples right to my home. Highly recommend!

Always a great experience shopping at the Abbotsford End of the Roll.personable, competitive, friendly, hardworking and accommodating staff! Insured installers.and my go-to for all flooring and carpeting!

Staff is super friendly, Marten was extremely helpful and helps me pick my cults flooring and carpet and explained differences and costs and helped with my measurements.and they gentlemen than came to measure for the carpet installation was also very friendly and fast, sorry, I forgot his name.dark hair moustache and beard.couldn’t be more pleased with my whole experience.now waiting to book the installation.hope that goes just as well! Thanks!

Always helpful and experienced staff make my purchasing easy. Knowledgable about all products lines.

Sales person was very helpful and corrected a pricing issue promptly

The installer arrived on time and did a very professional job, cleaning up afterward

Always helpful and good prices and advice for laying my own floor. Always come back here when I'm doing a renovation.

Purchased all our flooring here - Brady was super helpful and flexible and gave us a great deal. He took time to explain issues and tips for installing. He took time on a Sunday to come over and do measurements. Highly recommend End of the Roll

Staff was helpful, discussed our application and budget with them. Allowed us to take samples home
We did the job ourselves, turned out perfect.

We had a pleasant experience, I want to make know the knowledge and patience from the staff was excellent.

The customer service I received was fantastic from start to finish- Joseph Our installer did a fabulous job laying the floor as well he followed up to see if it was still to our liking! Great experience all around- we will be back again.