16 November 2023 8:10
Super scary this clinic is not under review. They have a very young resident male Dr Sergio Vlad whom is not following professional conduct and is only a resident, He blocked my number and told me he would no longer help. What kind of help is that when you are bleeding out and have infections. The staff chose to cancel my emergency D & C and made it weeks into the future I ended up in the hospitals who did not help. They told the other abortion clinics not to help me either. As other reviews its a tiring unmanaged process and shady system. No real care or safety this country is in shambles and this clinic needs to be investigated. Save your time and health its not worth it.
09 November 2023 16:44
They made me wait 20 days to cancel an appointment at 4: 19 pm the day before. They are clinical garbage
06 November 2023 23:00
Appalling and creates so much unnecessary anxiety with the booking process. I sent in a booking form, received an email 2 days later to say that I can only book via phone. So I called, sat on hold for over an hour to be put through to a voicemail. When they called back I was at work so couldn't answer, they left a voicemail with no nurses extention for me to call back. So here I am sat on hold for an hour again.
31 October 2023 18:38
It was an incredible experience in this clinic. The doctor, nurses and counselor bring me support, clear information about my situation and empathy so I’m so grateful!
05 October 2023 11:36
The government or who ever the fund provider of this place need to deal with the limited funding problem. Need hire more staff to answer phone lines and for the service/ treatment. Understaff is a huge problem in all the similar industry
30 September 2023 21:43
Compassionate, caring, and thorough staff. There may be a bit of a wait to get through to someone on the phone and to get an appointment date, but for non-emergent bookings this hasn’t been an issue for me.

IUD removal/insertion is pretty quick—you’re in and out within an hour or so. They give you lots of time to rest afterward and have ginger ale on hand if you’re feeling unwell.
12 September 2023 16:58
Horrible experience. After going there to get my iud replaced, they first did an ultrasound. During the ultrasound, the doctor goes to the nurse, “her pregnancy test came back negative right”, and the nurse doubled checked and it was negative. Obviously there was something off whilst she was doing the ultrasound and she never bothered to inform me at all, leaving me to worry on the bed making me more anxious throughout the whole insertion process. I recently got an ultrasound done, because of symptoms I have been experiencing in the past; it turns out there is abnormal growth of the tissue in my uterus. I’m very upset to why they never even warned me. If it was not for trusting my own instinct, I would have never known. Not happy with this and I won’t be coming back. Not to mention they aren’t very empathetic for young women nervous about the whole iud insertion process, it made the process worse I felt rushed and stupid for experiencing discomfort during insertion. I’m not one to complain but this really upset me…
02 September 2023 21:06
I had a wonderful experience with this clinic. All the staff, nurses and doctors are awesome. Everything done on time. I am really happy and satisfied with the services
08 June 2023 10:22
I love it, the planning issue here in Canada is crazy, so I put the T and this place took great care of me and informed me before making a decision. I recommend it with closed eyes
06 April 2023 15:29
The staff were very educated and kind, the counsellor was extremely helpful
i had a surgical abortion and it was a really good experience i never saw another patient, it was very private.you have to be buzzed in to the building as well which i find is a nice touch for safety and privacy
26 March 2023 15:36
First I saw a counselor then I sit and wait in a chair. I waited for quite some time and then a nurse came to get me and put me in a chair with curtains around it. Then I waited some more and she did my Vital Signs and I waited again. I waited for a long time then another nurse brought me to a room and just ask questions and did a blood test. Then a doctor and student came into the room and try to talk to me. I was pretty tired from waiting and I did scream when the student was doing some kind of exam I think the medical device was pinching me it was painful. The doctor was friendly and sincere, I liked her and every womans health centre
10 February 2023 5:25
Very traumatic experience. I went to this clinic as another clinic could not locate my arm implant. I was told by the receptionist they would be able to locate it since it was inserted at their location and they have the medical notes. I went in for a removal of my arm implant. After doing the 30 min intake I went into the exam room to be told it’s not even expired. (Why didn’t the nurse notice during intake) They then couldn’t locate my implant. I decided to continue with my Pap smear, after swabbing me they dropped the container and it spilt all over me. Left the clinic crying as the doctor “couldn’t do anything “
11 January 2023 0:48
They are the best for inserting an IUD. I was anticipating more pain and cramps but before I even got a chance to think about it it was done! Total of 5 minutes being in the room. They really know their stuff so if you need an IUD I highly suggest here!
11 November 2022 14:44
Was terrified of getting an IUD because of all the women saying it hurt so bad.but they made me so comfortable and it was so easy and painless! Little pressure but nothing else, im so relieved and very happy with my experience! Thanks again
27 October 2022 15:49
The staff is amazing! From the front desk to the social worker, the nurses and the doctor. They made me feel comfortable and were very kind and comprehensive. You are the best!
07 October 2022 14:18
Terrible experience witht the woman on the phone. I had to try 3 times to get through because it took so long (over half an hour) to get through to somebody. 3 days, 3 tries later, using my lunch break to call, i get through, book my appointment. I let her know I had to wait quite a long time to get through and before I knew it she was on a rampage telling me about how their under-staffed and under-funded, that she's lucky to take 3 calls an hour, and finsihed the call saying it was her lunch and so she was going to go. No apology, nothing. I was so shocked I managed to whisper 'ok bye' and that was it. People on these lines need to be compassionate for what the person on the other end of the phone are going through. Glad she was able to get HER lunchbreak. Good for her. I used mine for the last 3 days trying to get through. Cheers.

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