28 October 2023 10:48
Had a flat tire. They were able to service it in 20 minutes and put it back on my truck. Great people to work with!
01 October 2023 19:32
I received awesome customer service from Bob and his team. They do good quality work at a fair price.
20 August 2023 9:53
Stopped in because we had a low tire pressure warning. They were really awesome people and helped us so we could get back on the road. Highly recommend this shop!
22 June 2023 20:39
If I could give Trail Tires (Revelstoke) more than five stars I would. I pulled in there just after 4: 00 with a flat tire. I had been at Martha creek campsite and waited SEVEN hours for BCAA. They NEVER SHOWED UP! I had my 4 yr old granddaughter with me. We were in and out so quickly! AND BEST OF ALL it was FREE! I couldn’t have asked for better service. Thank you!
09 December 2022 10:30
There have been two times that, while driving through town (I don't live in Revelstoke), where I required somewhat urgent assistance with my vehicle. With how crazy the world has been trying to get anything done, the employees at this shop have been about as accommodating as you could ever hope for. Can't say enough good about this team!
21 November 2022 0:00
On a road trip to Golden I had a tire emergency. The folks at Trail Tire were extremely helpful and got us a new set of tires on super fast for a fair price.

Would highly recommend!
12 October 2022 19:24
We were on our way to Revelstoke from Vancouver and our car started to make a noise. We stopped by their shop to get it looked at. They took us in right away, they were super professional and friendly. They found the problem in no time and didn't over charge to have it fixed. Highly recommend them.
01 October 2022 12:52
These guys were amazing! We were travelling with our boat (we had just purchased) and lost the tire tread just outside Golden. We nursed it to Revelstoke and brought it into the yard the guy working there waved at us to back right in. Within 40 minutes we had 4 brand new tires on the boat trailer and we were in our way! They understood our situation and simply looked after us! Sincerely appreciate these guys and what they do. I would suggest supporting g businesses that go above and beyond.
30 September 2022 0:08
Jeremy and the staff went above all services and accommodated my family to get home safe while our van broke down on the side of the road. Thank you again for fixing our van in a timely fashioned! I highly recommend to anyone who needs tires and auto repair domestic and import in specific our Honda Odyssey.
21 September 2022 7:22
Brad at Trail Tire was awesome. Aug 8/22 my wife’s motorcycle had some maintenance needed which I could do but it required a bit of help and Brad was super friendly and very accommodating. He helped us reduce our delay and we were on the road in no time. A great ambassador for the store. Thanks bud.
25 August 2022 7:14
Customer service here is amazing. Jeremy and BoB were absolutely amazing we were left in a bad spot and they went out of there way to get us back on the road absolutely outstanding 100% recommend.
12 February 2022 18:26
Jeremy was fantastic to deal with! We where visiting from Calgary on a ski getaway and decided the roads warranted buying some winter tires as we hadn't had time to swap out our decent all-seasons. Called Jeremy at 4: 30pm on Sunday and he had a set of Blizzaks brought in the next morning and had us on the road by 1pm. Exactly the times and price he discussed Sunday. Price and service where top notch!
05 January 2022 21:33
Had two flat tires while passing thru Revvy, managed to make it here just before closing and Bob and the guys helped me out and got me back on the road. Thanks again
23 December 2021 18:16
I've never had such an incredible experience at any tire shop before. Let me start with my issue. I blew out my tire on a pothole during a snow storm between Revelstoke and golden. It was close to the closing time of Trail Tire and these guys had the tire in stock that I recently purchased for my vehicle. (Michelin X-Ice) which very few other places actually had. I tried to call a few and no one carried them.

On top of that, these guys ended up staying almost an hour and a half after closing in order to make sure that I was taking care of. This is what I call exemplary customer service and a dedication to taking care of people. Both Bob and Oliver were incredible and I was extremely thankful to have had the opportunity to meet both these great people. I cannot say any greater words about this place and I'm really thankful that trail tire hires such wonderful people.

They both absolutely deserve a raise after what they did for me. Incredible incredible experience.

Thanks again to both of you! Looking forward to buying more tires from them!
28 November 2021 17:28
Didn't have time to fit me in but took a quick look under the hood and let me know what the problem might be based on my vehicle's symptoms. Such great staff. Thank you!
14 November 2021 7:00
Thanks so much to Bob and his team for getting us back on the road after a flashing engine light disrupted our trip from Langley to Red Deer, on a Saturday when most garages are closed. He was very helpful and kind. Explained the scan that was done and assured us we were safe to proceed. We had no further problems on our journey. Much appreciated!
07 October 2021 2:34
Thank you for the kind and compassionate service. I was grateful to Pat for helping me before the shop was even open. The truck's right front tire was about to blow and he dealt with it efficiently to get me back on the road safely.
10 August 2021 11:10
I would give 10 stars if I could! Pat and his crew are always busy but helped me immediately and saved my road trip!
Thank you guys, you are the best!
20 February 2021 22:50
Wonderful staff, able to sneak my truck in for a leaky tire quickly! Definitely amongst the friendliest mechanics I've ever dealt with:)
29 January 2021 22:09
These guys rock! They are very helpful and got me on the road right away. Definitely recommend Excel Tire to anyone. Thanks again
24 November 2020 16:36
Service was fast for our oil change and winter tire change. We also bought the winter tires here and it is very affordable.
15 October 2020 9:19
Below a tire on the highway and didn't have a spare - they built me one and had me on my in a clue of hours! Such a good experience.
09 October 2020 12:42
Bob is an amazing guy and he definitely cares about his clients and always makes it super flexible and cost efficient.
04 October 2020 15:45
On the way through to Kelowna, truck tires were out of balance. The tech pushed his lunch so we could get back on the road. Customer service was excellent on the phone too.

I’d use’em again in a heart beat.
01 October 2020 11:23
Awesome service and very fast! We were passing through town and needed our tire fixed, they were able to get us in right away.
04 September 2020 14:46
On our family trip to Kelowna from Calgary our 2013 Dodger Journey's alternator failed and we barely made it to Revelstoke.
Excel tire was able to get the car in right away and we were back on the road within 5 hours.
The manager Jeremy was very friendly and professional and provided lots of information over the phone as well as in person.
The parts, labour and overall price were fair.
Based on our experience we would highly recommend this shop.
26 August 2020 15:36
These guys are awesome! We got a flat tire and they saved the day and our trip! Super friendly humans! Thanks so much you guys for making our day!
07 August 2020 0:57
Great experience with this shop. Showed up last minute needed help and they went above and beyond for me. Great shop.
26 March 2020 19:32
They told me how much it would be on the phone and when I got the bill it was 60$ more.becarefull they did that to 2 other friends
15 March 2020 5:44
Everyone there is amazing! Especially Pat. I always bother them with my little problems and they are always so accomodating. The service cannot be beat! Thank you, Excel Tire!
13 February 2020 6:59
I had a flat tire and they were able to repair it in less than an hour. Really nice staff as well!
07 February 2020 16:49
The front counter guy was nice and very knowledgeable, they performed my flat tire fix extremely quickly and price was half of what i thought. I will be purchasing my next set of tires here
26 January 2020 11:54
I was driving from Vancouver to Calgary and blew a tire, we ended up having to have all 4 replaced at another shop in another town but we didn't have time to drive around and come back to have them retourqued. When I explained the situation to the guys at Excel they helped me out fast and when I asked what I owed the response I got was "a handshake". I would deal with these guys again in a heartbeat!
13 January 2020 2:34
We ended up with a leak after picking up a sharp rock in our tire on the way from Calgary. The awesome guys at Excel Tire got us in right away and on the road in half an hour. My son is 3 and Bob took extra time to chat with him and show him a puppy video while we waited. We are so thankful we found them just in time!
30 September 2019 9:30
Cruising along nicely in my Toyota FJ cruiser when bam.the dashi lights up and battery power basically no longer exists.get into revy and she dies at a gas station. Get her boosted and head to excel tire but she dies again in an intersection.called Bob at Excel and he sends a mechanic over to boost me and follow me to the garage.ended up having to spend the night as it was after 4pm by this time. Bob gave me a list of hotels and drove to the one I chose.
These beauties at Excel tire in Revelstoke went above and beyond, and got me on the road Sade and good to go.
While I hope you don't break down ever my friends on the highway, should you find yourself broken down give these people a call. And feel totally secure that they will only do their absolute best to get you all going.

Cheers Exce.
24 September 2019 14:14
Honest, Friendly, Fair priced.

We were set to leave Revelstoke and continue our road trip on Sunday morning, when we had car troubles. These guys were the only place open, and although they were busy, they fot us in nearly immediately! They were honest and friendly, not to mention they didn't even try to take advantage of our situation by hiking prices or playing "additional cost" games. Our entire family thanks you guys for helping our holiday continue as smoothly as possible!
30 July 2019 18:23
Had emergency tire repair, these guys had me back on the road worth a guaranteed patch within the hour. Service with a smile and a laugh. Thanks very much!
09 September 2018 18:42
Had a tube fail on me about a month back on a truck I just bought. The tires were bald anyways and I needed to get home so I stopped by excel for a set of 4 tires for the dually rear axle on the truck. They were pretty quick in getting them on thankfully as I had to get back on the road. The owner who i talked to at first was nice and helpful, but when I was sent to the "truck shop" to get the tires fitted, the attendant was quite brash and rude (looked like he was over worked and understaffed)

Less than a month later I had another tube go flat (different tube) and when I took it into another shop I was told there was a small bit of metal inside the tire that rubbed and caused the flat. As well I was told the tubes they put into the rims were the wrong tubes and that's why I've had so much trouble getting access to the stem on the inside tire and why as soon as I got a partial flat the tube spun inside the tire. The real kicker to this mess was that the tires I bought under there recommendation are to wide, and under full load (that I openly disclosed to them when shopping for the tires) they flex out enough to rub and should have been one size thinner. As it stands now I'm going to have to replace a set of tires I've hardly used or else I'm going to completely destroy them under a full load, so not happy about my experience here at all.
29 August 2018 19:07
Unfortunately, these guys dont want to take responsibility for their unprofessionalism.our car was broken and towed to this shop a couple of days ago (June 16th, 2018). They could not fix the problem, and in addition, they broke the panel buttons. The car was brought there with one issue, and we left this shop with more issue. We were fine that these guys were not able to fix the car and paid for their time, but didnt expect they returned our car with more issues and not taking responsibility for it! Very sad! Never come to these guys!
25 August 2018 0:32
Many thanks to Bob and the staff at Excel Tire. They recently went the extra mile to help us get back on the road.

In our motorhome, we had run over a rock in a rock-slide near Revelstoke. One of the back tires was damaged. Bob sprang into action and ordered a replacement wheel in Alberta and a tire from Kelowna.

Concerned about our safety, he suggested we not drive the motorhome (it has dual rear tires – only one was damaged.) He said that we could “camp” in the parking lot at Excel Tire while we wait for the wheel and the tire to arrive. He showed us where we could fill with water and offered to let us use their power.

Additionally he suggested places to visit and things to do which we really appreciated, especially the fitness center where we could work-out and shower. We also enjoyed a historical walking tour of downtown Revelstoke given by the museum across the street from Excel Tire given by Cathy English (she is fantastic).

After a couple days the wheel and the tire arrived, the guys quickly installed them and we were on our way with lots of great memories.

THANKS BOB. Super service and first-class campground!

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