05 January 2024 4:40
Fantastic physiotherapist in Burnaby! Very talented, professional and effective. Exceptional!
02 January 2024 22:29
Tory was very knowledgeable and gave me some great excercises for my ankle recovery. She also explained exactly what is going on inside my ankle and foot.
27 December 2023 23:32
I had a very disappointing experience at my initial assessment today. Being low income with basic MSP is challenging, especially when an initial assessment is only for 30 mins at $72 (with limited basic MSP), and the therapist that made me reiterate everything I had emailed her hours prior in order to save time together. At the end of the day, I was left with 2 shoddy "exercises" that I've been doing already from watching YouTube videos, and less $72 that I could have spent elsewhere for a longer duration and better treatment.

My suggestion for the owners is as follows: times are rough and an assessment should be at least 1 hour at a much more affordable rate. Plus, therapists should not let you reiterate everything you've written prior. I can certainly understand clarification but this wasn't the case. Also, my therapist kept stressing the lack of time and we both unanimously felt the time we had was not enough. I explained to my therapist that I could not afford a longer duration, but this did not stop her from mentioning that throughout the entire 30 minute assessment. Overall, I did not feel I got my money and time worth. Please adjust your rates and durations to better suit middle and low income patients who are in desperate need of proper rehabilitation and care; not everything should be driven by profit. Thank you.
16 November 2023 20:51
Physio and Customer Services staff were great, and honest, polite. The assesments result was clear.
25 July 2023 16:33
Have been coming here for years as well as my husband and
son and daughter and son-in-law when they lived in Vancouver.
Lisa is excellent and you can be sure to get help and relief.
19 June 2023 16:19
I have had a uncomfortable arm for months that has been increasing with soreness. I booked an appointment with Tory, she took the time to go over my history, did a assessment and was able to locate the issue. Something that would not heal by it's self. I have a treatment plan and follow up in a week.
So, glad I went and grateful to Tory for her caring and knowledge.
The front reception Staff were also very kind and helpful.
Beverly
31 May 2023 15:37
Darin expertise has make me feel very confident and I truly believed that he is an expert who can help me and provide proper rehabilitation exercise to recover from my total knee and ankle replacement surgery through our 1st meeting evaluation.

He also provide me the necessary advise and rehabilitation tools to help my to improve my condition.

I am looking forward to get help from Darin again on my return visit.

David
21 May 2023 0:33
Easily addressed my range of motion concerns and gave me targeted exercises to improve my range of motion
27 April 2023 2:26
I’ve only had my initial appointment but my first impression is that Tory is extremely knowledgeable and kind. I am looking forward to working with her to get my arthritis under control.
25 April 2023 23:07
I’ve needed physio several times over the past 14 years and am so glad I found Delia at Expert Physio. Without her excellent treatment (incl.acupuncture) I couldn’t have completed my volunteer duties at the Olympics. I turn to her whenever I have an injury. On occasion I’ve had to see her colleagues and they have all been very good.
11 March 2023 3:08
Darin Cohen and Shawndra Hyland are your friendly neighborhood PT's I am very happy with their caring and professional treatments, and would recommend the whole Expert team to anyone looking for physio services.
26 February 2023 14:24
Tory Prentice is unquestionably the ‘must-see’ physiotherapist in all of the lower mainland. As a retired athlete that is determined to keep his body feeling great I rely on Tory. Over the years I have seen her for various injuries and rehabilitation and I have nothing but praise for her work/abilities as a physio. Her approach is precise, thoughtful and unique. She is definitely an expert physio!
23 February 2023 15:13
We have been going to Physio Delia for a long time and she has dealt with so many of our physical issues! She is extremely knowledgeable and up-to-date with current research and treatments! Very professional and personable and I love her punctuality!
16 February 2023 7:06
Exceptional in every aspect I've had at Expert Physio.
Charles goes beyond the extra mile to meet your therapy needs.
I highly recommend anyone who needs a Physiotherapist to seek PT with Charles.
09 February 2023 17:41
I have seen other practitioners at this location and it was suggested to see Charles To, due to hie experience with my chosen activity and appointment availability. As usual, the front desk staff greeted me nicely, I arrived 5 minutes before my time and was taken to my room right away. Charles was welcoming, introduced himself and asked a few questions. Upon answering, he then asked for some previous injury and treatment history. His assessment through the answers I gave was accurate and post physical assessment confirmed this. I thought I needed more stretching type of treatment, but it was apparent that I need to strengthen another area in order to help stop my pain and discomfort in the connected areas with issue. It was suggested that with strengthening this area, my symptoms should start to improve and eventually not be an issue. I was pleased with this assessment and happy with the exercises given to me. Charles answered the questions that I had and gave me clear instructions for what I needed to do. I will definitely go back, continue to use this facility and do recommend it to others.
04 February 2023 14:05
Very happy with my experience today. Charles was friendly, professional and knowledgeable. He gave me very appropriate exercises and expectations.
31 October 2022 18:55
You know straight away that you’re receiving exceptional physio care with Lisa Price. I’ve been privileged in the past with exceptional physio treatment from the likes of Alex McKechnie and Rick Celebrini. I can confidently say that Lisa Price knows her stuff.
08 September 2022 15:44
Lisa Price was a fantastic physiotherapist. She was considerate of ensuring i was comfortable and knew exactly how to get my shoulders strong enough to get back to doing my normal work again. I would take her advice any time.
19 August 2022 4:53
Jayten is an excellent Physiotherapist, take his time for the treatment, friendly and helpful attitude.
13 August 2022 4:11
Tariq was very knowledgeable and thorough. Great communication, friendly and gave me a solid plan. Front end staff were fantastic too. Totally recommend.
24 June 2022 6:21
I met with Lisa Price. I was told she is the TMJ Guru and I'm here to tell you I was NOT lied to. Lisa is amazing. She has over 30 years experience working with TMJ and she is a wealth of knowledge. Her level of skill is apparent as soon as she starts working on you. There's a lot of "great" to say about Lisa, but what I appreciate the most is she put the power back in my hands. I was crippled with the TMJ symptoms I was experiencing and she handed me tools to manage things very well on my own.
12 June 2022 7:34
Darin Cohen was triple referred to me! It’s my first session today and I found my experience with Darin a comfortable, easygoing, and professional one. I’ll be returning next week to treat my issue again. Thank you!
07 June 2022 14:51
Lisa is a natural healer. She is kind, funny and charming. I went in with a nasty painful leg injury and Lisa was able to diagnose and treat me right away. I only had to see Lisa one time and the pain is gone. There is a reason why Lisa is known in the healthcare industry. Don’t suffer and book with Lisa today. You will be glad you did.
03 December 2021 21:02
Highly recommend this place. Clean and very friendly staff. Youll be greeted by Chantel in the front, and she is very accommodating and helpful. Sukhan is my therapist and he is a great guy. He definitely helped me reduce the pain I'm going thru since my accident. If you looking for a physio place to go. Look no further these guys are amazing.
03 December 2021 20:38
The physiotherapist, Sukhan Chahal, is knowledgeable and explains the purpose of doing each exercise well. He also emailed the exercises so that my son can follow and do them properly at home.
30 November 2021 2:28
I’ve been seeing Tariq for about 6ish weeks now and my experience has been nothing short of great. I wasn’t exactly open to treatment initially, and quite hostile to be frank, but Tariq went above and beyond, with extreme care, patience and understanding, to help me come to terms with the treatment I needed, and to provide me with exceptional care since! I would highly recommend him!
29 November 2021 12:41
Darin Cohen and Shawndra Hyland are your friendly neighborhood PT's I am very happy with their caring and professional treatments, and would recommend the whole Expert team to anyone looking for physio services.
13 November 2021 19:36
Sukhan is great with his clients and prioritizes on his clients well-being. I would highly recommended him if your looking for a reputable physiotherapist.
04 October 2021 9:08
Sukhan has been a very helpful and supportive therapist throughout my rehab process. His athletic background has also been extremely beneficial in understanding the extent of my injuries and of the importance of returning back to sport. Would highly recommend!
29 September 2021 14:59
Shawndra has treated myself and my family for years. She is a very thorough and caring physiotherapist. The front staff are all extremely friendly and helpful. I would definitely recommend Expert Physio.
11 September 2021 3:13
I was recommended to Expert Physio by my surgeon for after surgery rehab. I have been extremely happy with the care and attention I have been receiving from Jayten. He is very knowledgeable and able to cater exercises to push me for optimum recovery.
11 September 2021 0:36
Great experience. The front desk staff are very friendly and personable. Ryan went above and beyond for my treatment plan. He did extra research in between visits to provide me with the most relevant treatment options for my rehab. Always look forward to our good chats. 10/10 would recommend.
10 September 2021 21:30
My experience at expert physio,
Very good service, especial my therapist
Shawdra excellent physiotherapist and has helped me out a great deal, I thank her so much thank you Shawndra
05 September 2021 21:32
Our family has been associated with Expert Physio for many years and without hesitation, I can say we have always received excellent service and very good quality health care. With every visit, you are treated with kindness, and thoughtfulness. A sign of a good place to work is retention of staff, and you can be sure that the receptionists will remember you even if you haven’t been in for a number of years. Over the last ten years, we have been seen by Delia Fung, and whenever anyone asks if I know a good physiotherapist, her name is always the first to pop into my mind. She is very thorough, conscientious, and knowledgeable. She ensures you are getting the best treatment possible and religiously follows up on your progress. In addition, she always takes time to answer all your questions and concerns. You couldn’t be in better hands when you are with Delia.
05 September 2021 9:41
I dislocated my shoulder badly while mountain biking about a month ago and Shawndra has been a fantastic Physio throughout the whole process. She has really helped put my mind at ease regarding the injury and is truly invested in getting me back to doing what I love! She helped me understand what is happening in my shoulder and has made me a personalized road to recover that has my shoulder improving day by day! I would recommend her to anyone!
02 September 2021 2:52
I highly recommend Shawndra and the whole team for sports injury rehabilitation. When I hurt my knee, she got me back on the field in no time! Taylor and Shantel at the front desk are also super friendly and helpful! 10/10!
02 September 2021 1:14
Expert Physio in Burnaby was a fantastic experience for me. I recently went to Jayten desperate for some help with TMJ pain following a jaw injury. To say he went above and beyond for me was a understatement, even staying past his shift once to help me out. He took his time with me, educated me and was very compassionate and I felt like he really heard me and cared. He gave me a reasonable treatment path that I could handle at home and was such a pleasure to go to. In 3 sessions I am a new person. Their office staff are super friendly and they seem to be well organized and seem to work really well together. Thanks again Jayten. I will for sure be going no where else in the future if I need assistance.
31 August 2021 10:11
I have been going to expert physio on and off for years and have always had a great experience. The front desk staff are very polite and professional and always greet you with a smile pre masks! I have seen Shawndra numerous times and she is always a wealth of knowledge. She does lots of hands on treatment as well as makes sure I have exercises to work on at home. She is a great listener and very caring in her approach. If I have an injury that requires physio there’s no one else I would rather see!
30 August 2021 2:10
We had a great experience at Expert Physio.
All of the employees, from the receptionists to the Physiotherapists, have been very understanding, flexible, and helpful.

My dad and I had the pleasure of working with one of their Physiotherapists, Jayten Patel.
We couldn't recommend Jayten enough. He is patient, knowledgeable, attentive, and personable; it's rare these days to meet people you can connect with that make you feel like a human being and not just another number in the system.

All in all, Expert Physio is a great place with a great team of people that genuinely want to help clients get better.

Big thank you to Jayten from Auyez and Akzhan.
26 August 2021 15:12
I reached out to Shawdra in 2018 when I was having persistent knee pain while cycling. She was patient and thorough with her assessment and I learned so much about my body and alignment throughout the process. Shawndra is genuinely passionate about what she does and her dedication to her clients is tangible.

When my partner and I were rear-ended in early 2020, I contacted Shawndra to help both of us through the recovery process. She has been one of the most important elements to our rehabilitation. Even as the pandemic started and we were limited to virtual sessions, Shawdra made sure we were supported and progressing in our healing journey.

She is an expert in her field and is connected to an invaluable network of medical professionals. I am so grateful to have found Shawndra and can't recommend her/ Expert Physio enough!
20 August 2021 7:25
Tariq was amazing! Very patient and knowledgeable. I saw him on Friday, he did his magic, and he also showed me exercises I should do to improve my very sore knee. By Saturday I was feeling A LOT better! Thank you Tariq! You are a great physiotherapist! Expert Physio is very fortunate to have you part of their team
Roxane
18 August 2021 9:25
Totally recommend Shawndra at Expert Physio! She is super professional and knowledgeable, and assessed and treated me from both a medical and holistic point of view. She is very understanding and personable and tailored my therapy to my specific needs. Her availability at the clinic or via zoom makes sessions very convenient, and easier to stay on the path to recovery. I love that she stays on top of current research and imparts her expertise, so you can feel secure in knowing you’re in good hands and feel educated about your body and how best to take care of yourself going forward. Her training as a yoga instructor brings another perspective as well, and I can’t wait to take one her her classes in future!
16 August 2021 15:02
Shawndra is the best! I have been going to her for over 2 years now and she always has a carefully thought out treatment plan ready for me. She is genuinely interested in your progress and I would recommend anyone to go see her!
13 August 2021 7:26
I highly recommend Lisa for Physiotherapy. I have suffered for many years with ongoing foot pain and have spent up to a year in a walking cast over 3 different periods (due to recommendations) and was told surgery would be the only likely outcome. Through working with Lisa over the past year along with Accupuncture I have been able to alleviate some foot pain and may not require surgery.
12 August 2021 12:35
I have no hesitation in recommending Expert Physio Scotia Barn.
Shawndra is awesome! She has a really caring manner and is very attentive, supportive and dedicated to ensure I get better providing various treatments and exercises.
The atmosphere in the clinic is great and very professional. It is welcoming, friendly, relaxed, caring and very respectful.
Thanks you!
09 August 2021 2:23
I have gotten hurt came to Expert Physio for help. Shawndra my Physiotherapist helped me out with my pain and focusing on my goals so I can heal faster and get back to work. Shawndra was very caring and every staff I met there was friendly.
07 August 2021 2:42
I'm been treated by Shawndra during the pandemic about 1½ now, Very knowledgeable, and a great listener, takes the extra mile for you. Staff are very friendly and polite. Yes I would recommend Expert Physio.
04 August 2021 18:03
Shawndra has been treating me for years and is an excellent physiotherapist. She has a genuine interest in my progress. She also listens to what I have to say regarding my condition and is not dismissive in any way. The staff at the office are also extremely friendly and a pleasure to encounter.
I would definitely recommend Expert Physio!
01 August 2021 20:35
I highly recommend Shawndra, she has guided me and supporting me during this journey of getting back into my daily activities after my car accident I had a neck injury and concussion she has been helping me to get where I am now. I couldn't have had ask for a better physio she keeps up to date practices and she is very research based all I can say she has been going out on her way to support me in this journey.
01 August 2021 16:41
I have been coming to Expert Physio for almost four years now. The support in my recovery has been amazing from Shawndra and the whole Expert Physio team. Shawndra has been so good at helping me to understand all aspects of recovery from an injury. I would not be where I am in my recovery without all the support from Shawndra. Overall amazing experience at Expert Physio!
25 July 2021 11:38
I've had an incredible experience with Jayten and his IMS treatment. After an injury from a 40 foot fall in 2013, I've seen a large variety of care professionals with varying degrees of success and results, but the IMS treatments I recieve from Jayten has been by far the most pain alleviating technique I've come across.

I'm typically in a constant state of tension, but after an IMS appointment with Jayten, I can actually begin to relax. Muscles that are always too tight can finally stretch, and I can finally feel like I benefit from recovery exercises that didn't seem to do anything for me before. I feel like I get the relief I've been dreaming of for over half a decade, which is something I can't find in a drug or other pain management practises.

I can say for certain that I've had an incredibly positive experience with Jayten, and I'm endlessly glad he recommended the IMS treatment for me.
02 July 2021 19:11
I have been seeing Jayten in 2019 with concussion, whiplash, neck pain because of car accident. Can't thank enough to find Jayten and Darin at Expert Physio at 8 rinks in Burnaby. Jayten takes time to set a exercise programs with an app I could practice at home, and review it from time to time. He's very knowledgeable in his profession to help me get back to my normal. With their Shock Wave treatment, IMS needling (no pain) I am way better then 2 years ago. Will recommend Jayten to anyone who need a reliable and knowledgeable physiotherapist.
25 June 2021 21:43
Darin is a consummate professional, clinically astute and it is readily apparent he spends countless hours researching, continuously educating himself and others so that he can provide the meticulous, patient centred treatment plans that he does. I am incredibly fortunate to have such an asset on my health care team: without him, I would not be as well as I am and probably not even still working.
29 April 2021 20:07
Very welcoming and very good at easing your concerns and answering your questions so you understand what your current issue is and what is needed to get you back to 100%
07 January 2021 6:04
They have a help & info email that they don't reply to. Pretty certain that if they actually communicate with you their work is good, but unfortunately personal experience has left me unimpressed and turning to other physio

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