EXPRESS DOOR REPAIR

Express Door Repair replied to my call within minutes and came to site within hours.

Roy assessed the situation with our Bay Doors at our Distribution warehouse and was able to schedule the repair date for the next day. He stuck to the schedule as planned and invoiced us as discussed the previous day.

He was quick, professional and had the job completed in a very impressive manner. Our company will call on him for any future door repairs. Thank you Roy.

It was prompt response and same day fair prices service
I will definitely call him back

Roy was on time and professional. He showed up on time and explained everything to me clearly. Would highly recommend him to anyone.

Went to their website asking for quote around 9: 40 am. Within few mins I got a call from Roy, gave me a quote and scheduled between 1-3pm in the same day. Arrived right on time and fixed broken spring while checking our rollers since it's been making noises. Ended up changing them as well since it's worn down. Professional, quick and efficient while answering all my questions! Would recommend Roy to anyone!

We are return customers because of the excellent service and great work! Called in the morning and garage door was fixed before lunch. Roy is very professional and personable. Would definitely recommend.

Very knowledgeable and excellent customers service. Roy is well mannered and well spoken. The work was done effectively and cleaned up everything

Roy was very responsive, helpful and friendly. I called him in the morning to fix my commercial garage door, and he was able to come in the same day to have it fix. Highly recommended!

Roy is fixed our commercial door within a couple hours. Great guy and had the best quote from all the other 5 I received. Very happy

Called on a Friday afternoon for a quote and appointment installed by Monday at noon. Efficient, knowledgeable and very helpful!

Excellent service, efficient and extremely friendly. Roy is very knowledgable and guides you on what to do to inhibit any further issues. Open and honest, he holds himself to a high standard which is fully demonstrated in his work. Will recommend

Was impressed with the service from the time I placed my call to have my patio door repaired to completion of the repair. Would not hesitate to recommend Roy - he clearly outlined what needed to be done and the cost of the repair and worked efficiently. We are very satisfied with the end result.

Roy is amazing. My new garage guy for sure. Came see day to fix my door (within hours) no bs competitive pricing and extremely professional and competent.

I highly recommend Express Door Repair. My garage door was broken on Super Bowl Sunday and Roy came over within 20 mins as promised. He did a fantastic job in fixing the door in less than 2 hours! Quality work and very professional! Highly recommended!

My husband contacted Roy to assist us with our Garage Door that was out of alignment. Roy answered the call immediately, came to our house within the hour, diagnosed and knew how to fix the issue on the spot. Not only that, he had the tools and parts needed with him, quoted us a very fair price for his knowledge, expertise and labour, and solved the issue while providing educational tips and recommendations to prevent issues. Roy is a PRO, and highly recommend you call him FIRST. 5 STARS!

Roy is really experienced technician. He fixed our garage door perfectly. Well done! Highly recommend him.

Roy came out on a Sunday within a few hours of my call. He replaced the springs and suggested we replace our noisy metal rollers with newer vinyl ones. Much quieter and smoother! He did the job quickly and well. Thanks!

Roy very friendly and does excellent work. He is Very knowledgeable about garage doors. Repaired my garage door and adjusted my 2nd door and noted my third door operator was off center that could cause more wear on the door system.
Would recommend him to anyone.

Roy did a very good job in replacing the broken spring. Explain what possible causes for the broken spring.replaced the spring and wheels. Got the job done within an hour

Roy was super helpful, professional, and had a quick turn around time for us. We had a commercial grade 14 foot garage door repair and Roy did an excellent job. Would highly recommend!

My garage door broke down today so i started calling around and getting an estimate. Looks like both my springs broke so the door wouldnt go up and down anymore. With this, the tension wires also broke down.

Spoke with Roy and he immediately assured me not to worry. He patiently explained that it is fixable and he can arrive the same day between a given time frame. Gave me an estimate of the cost, but he has to measure and see first to be more accurate. What sets him apart is that he does not charge a service call. He has no problems coming & inspecting and then giving a quote.

So he came at the designated time (even a bit early), did a inspection and gave me a quote. He said his prices includes labor and materials. I found it to be fair and a bit below industry average. When i phoned around, i was quoted many price ranges for service call + parts.

He was able to service my garage door in under an hr, lubricated them too and did several tests before saying all is done! He had the materials right in his truck. Gave me tips on how to maintain my door.

Fast service and very fair pricing without the threat of a service call charge. My door now functions perfectly. Very honest and straightforward, tells you what needs to be done and what can wait. No upsell. Honest service.

Highly recommended for sure!

Roy did a great job to replace my spring in one hour on a Sunday morning after I called. Pro and efficient work!

Called at 11am for a service request and they were onsite by 3pm. Called in advance to confirm my availbility. Super professional and explains what's wrong and what they recommend in a very caring and no pressure manner. Had my best interest in mind fiancially and for safety. Went over and above the main issue I had with added value no charge items - min.maintenance/adjustments, taught me how to program my lift, made sure I knew how to use everything like it was a brand new install, etc. Superior example of how customer service could be for anything and not just for garage door issues.

Our garage door was stuck part way up and we weren't able to open or close it. We called Express Door Repair and Roy was able to come out to have a look in under an hour. He diagnosed the issue immediately, a broken spring, and gave us various options on how to handle it. He did a great, thorough job and explained everything about it along the way, including how to maintain it. He is friendly and very competent. I would recommend him to others.

Roy, appreciated for your experience and expertise on doors, garage and gates that I have experience with you and past, I will recommend you in all my friends in Vancouver areas, again man thanks and have very good luck with in your company and successfully in your company.
Firooz and Ahadzadeh.

Roy got the job done nice and quick, helped explain how to maintain the components. Would highly recommend.

Real professional work. I got broken spring on my garage.call this guy name roy afternoon.same day two hours later shows up replaced my spring within an hour.nice and friendly.even fixed my bended pannel for free! Clean up the door after all.and yes with two years warranty.recommended for sure!

The serive was great. Roy was very helpful and he was very good at explaining/educating about the garage door system. Strongly recommended

Roy is very professional and has done an outstanding job replacing my garage door motor a year ago as well as providing a courtesy visit today to make sure everything is working smoothly. Based on my past experience I have referred him to my Son to have his garage door fixed. He did it again. Highly recommended

Roy at Express Door Repair did a great job fixing my garage door. He was quick and professional and I would recommend him for any future work.

Roy knows how garage doors are meant to work and fixed it fast, while also doing a diagnostic to check everything else ensuring he solved the real problem. Programmed all keypads for me too and made sure everything was in good working order.

Professional. Reliable. Honest. We needed to replace our 25 year old, loud garage door opener and contacted Express Door repair. Roy came to do a thorough check on our garage door and recommended the best option for our needs. I called different companies and none offered this service.
For the installation itself, Roy was quick, efficient and very friendly. He took the time to explain our new system to us twice. He even helped out my father-in-law who was doing some work in our garage. Roy also offers a warranty on his installation!
Forget the big companies and support this local business instead!

Professionalism at its BEST. Roy knows his craft very well and very informative. Highly recommended!

Great customer service! Job done quick and at a great price - after dealing with other companies and never happy I finally have a dependable company for my garage door!

Our garage door just stopped working with both of our family cars inside, late in the day and approaching the Christmas season. We called Roy at Express Door Repair expecting that we would be at least a couple of days. He appreciated our predicament and arrived in less than an hour, assessed the problem (broken spring), replaced both springs and upgraded our rollers and was done in an hour. Unbelievably quick, efficient and a very clean job. He also took the time to explain what he was doing and why at every step. Why call anyone else!

Roy is very professional and thorough. He gets the job done efficiently and explains all the details about what you need to know. Would highly recommend!

My garage door torison spring is broken. I text to the EXPRESS DOOR REPAIR. I got a call from Roy in ten minutes. He replaced the broken spings in a short time, and tighten the other loosed screw on the door. Roy is a skill garage door repair technician.

My garage door opener was dead. I called Express in the evening and Roy came at 8am the next day which was the heaviest snowy date of 2021. He understood the urgency in such a cold weather, he went all the way to Abbotsford to get a new opener and replaced it for us on that evening. Thanks Roy!

My parents needed their garage door fixed late at night and Roy was at their house within 20 minutes to help them with their repairs. He was efficient and very helpful, would highly recommend his services!

Roy provided professional services for me to replace my broken springs. The price he was offered is fair and competitive.

Same day service, excellent pricing and outstanding customer service. Called Express Door Repair at 7: 00am for an emergency service- our opener stopped working. Roy came within 30 minutes and was extremely helpful, kind and very patient in explaining my wife and I our different options. After choosing our option he installed the new opener with no issues. I would highly recommend this company!

Our garage door was malfunctioning and was unable to be used. Roy clearly explained the issue, fixed it quickly, and also recommended what to do if the issue continues to happen. He came within 24 hours and was polite and easy to speak too. HIGHLY recommend him.

Roy is honest and reliable. He has fixed a couple of issues with our garage door. He explains and fixes the problem and only the problem.

Roy did a great job in coming to replace a broken spring in a short notice. Contacted Roy at 10pm and he came at 8: 30am as agreed. Knowledgeable and good to work with and he replaced the springs promptly. Would not hesitate to hire this company again.

I had them come to replace a garage door spring which had snapped. Roy got the work done without any problems. He was very helpful in explaining how everything worked and he made sure everything was in order before leaving. Would definitely call him if needed for anything in the future.

The rollers of our garage door were broken, I've got Roy's number from a friend that recommended him. The serviceman Roy came right away and in under an hour he fixed the problem (even did maintenance on the door!). Roy was very professional, kind, and patient.
Highly recommended!