11 December 2023 19:56
Vivek is excellent person, always ready to help customer as per their needs. Thank you Vivek happy holidays
10 September 2023 15:49
Don’t go to fair stone, they will rob your money. I just own 1069 dollars and the interest rate go to 370 for 2 months. I hope your business will going down. Trash Loan!
02 October 2022 4:20
Sundus at Fairstone was just fantastic. Very respectful and good customer service. Very pleasant and made me feel very comfortable and put no pressure on. Just great to work with her
23 September 2022 1:11
Probably the worse place to reach out and probably the last place to reach out! There is no one giving you any sort of explanation about your application. Totally not recommended at all!
17 September 2022 21:43
Kaval has been the best with my loan. Very professional and speedy. Keep up the great work. Thank you so much. A+ rating
12 August 2022 10:45
Thank you fairstone, Ty vandana for helping me process my application fast nd accurate may God bless you nd bless fairstone
21 February 2022 9:49
Vivek was really helpful and he helped me in getting the best solution for my problem. I will highly recommend him if someone is visiting Fairstone branch near Cambie and 41st.
19 September 2021 11:51
Definitely one of the fastest service! They explained everything very well. I have used them a few times and better than credit cards. Everything you need to know is on a contract so please read before you sign and ask questions. Manager and staff at this location are amazing. They are always available to help you no matter how busy they are.
15 September 2021 2:17
Very shady people! Some of the reviews here are from employees trying to salvage this train wreck. They will hide insurances in your contract and even when you call and show up to cancel these contracts, they will not cancel them all! They will hide it. They will try and scam you out of anything extra they can.
13 August 2021 3:29
Very good service. When bank declined me I used them. They helped me build my credit when I was new to Canada. No fees for the loan. Just interest rate and it is open loan and pay off when you want!
21 February 2021 21:10
The staff are very accommodating. They answer and explain to you clearly what you asked. Excellent!
20 February 2021 13:26
Amazing experience. New branch manager Sundus explained me everything in detail and was very polite. The whole process went super smooth and I received my funds same day!
11 February 2021 5:26
People are so friendly and accomodating.they help my application done fast and efficient. Shout out to Vivek, Lindy and Jack, good job guys!
15 March 2020 10:16
I was paying $300 a month and about $17 comes off the principal! Then they wanted me to borrow more money!? An obvious intent to completely screw me over! I took in $ 2000 once and it didnt even put a dent in the debt? Stay away from yhese sleaze balls!
25 December 2019 11:09
I met with Vivek, he took his time and explained every step of the process in our loan application. The pros and the cons of the repayment process was thoroughly explained in a very courteous and professional manner. I would recommend Vivek and Fairstone without hesitation.
08 November 2019 8:29
These people are awesome they helped me get out of crippling debt and honestly they didnt ask for much except to pay one time a month and I can pay off my loan whenever, also the rates go down as you pay for it just because you are not owing for as long so really the rates make no difference it's your choice whether you want to rough it and pay more or wait 4 years for your payments to be done and pay like 50% interest.
30 August 2019 11:54
! SCAM ALERT!
They keep sending me numerous addressed promotional packages that look like invitations or Birthday cards, advising that I've been pre-approved for $15,000.00 and $7500.00, but paid no attention because their rates are RIDICULOUS!
And down the road I went to a furniture store, and decided to finance to spread out the initial cost, and the furniture store uses Fairstone as a financing company, and thought should be no problem because I keep getting SPAM saying I am approved way above that rate.
So I applied for $1599.00 and I was denied, Fairstone said I don't meet the criteria?
This came as a shock, as I own, as in paid off a million dollar home with NO mortgage payments, I earn over $100,000.00 a year, and have been working and living at the same place and residence for 5+ years, PLUS I know my credit is excellent standing, as I am in process of upgrading my house and have been pre-approved for a loan of $500,000.00,
Plus I have GOLD card credit card in good standing, and a personal line of credit?
So I felt compelled to see why? I called Fairstone and was hung up on.
Something does NOT add up?
All they did is blemish my credit score by applying. FALSE ADVERTISING, BEWARE!

I
15 February 2019 8:38
Worst experience with them as a vision electronic store customer
After 1 month of my purchase; Be aware with Fairstone financial as vision has credit card with them. They didn’t send a statement but the card only! I missed my first payment and still doesn’t know how much I owe for this month or any of my account information. When I call them office is always closed, no access at the weekend or after 5 pm with western time, what age is it? I will not ever use this fairstone financial for any purposes in my life or any future financial needs!
21 September 2018 15:23
I would never deal with this company again. I had an 18month 0 interest plan on a tv from visions. I was on my last payment coming up to the end and they changed my promotional period before the 18 months ended 2.5 week earlier and back charged me the interest accrued for the entire loan! Almost $800 when I had 1 more payment of around $250 to make. They said they could do it because I missed a min payment on one of the months. When I called and asked where it says they can do that they kept saying the same thing and gave me no proof in writing. This is a SCAM. I will be taking this further but please be warned and do not use this company. They treated me terribly when trying to sort this out and gave me no proof or answers why they were able to do that. Please be warned
07 July 2018 12:27
Staff are very helpful (francis and vivek) they help me much and explain everything i need to know. Very helpful. I will strongly recommend this
13 June 2018 23:53
Service is HORRRRRRIBLE no one knows what my billing is for. Be careful before you enter into any loans or payments with these guys!
20 January 2018 1:34
I will not give them 1 star. They should compensate me for what they have done to me.
This is my story. I am a regular client for years, I have business so whenever I need petty cash I would go and loan some from them, when they are still CITI. I was a good payer, never missed a payment and paid my dues ahead of time.

Today, I would like to borrow 1,500 for emergency use, my car just broke down. I called and talked to VIVIC, he said ok send me your payslip and in one hour I have a decision for you.

I sent him my payslip followed by a call.

He told me to come because I got approved by 5,000. I told him because It's snowing It's too dangerous to travel 15 kms, but then again I need the money for my car, I asked him what he needs because I live far I would like to go there just to get the check and go, he said just my ID-so I came. He made me wait for 5 minutes and then he said "sorry Rosanna, you have TD bank loan It's disapproved"

What the hell? Are we talking english here, which part I did not understand, or what part of conversation he did not understand?

He assured me I just need my ID he will give me my money.
It's snowing SO HARD and to add that while I was parking the car I am using I slide and scratch the side.

This company is a BIG JOKE! Full of LIES and STUPID!
I should get compensated by wasting my 2 hours going there and break my car more.

Advice to whoever the owner is: Hire knowledgeable employees who knows what exactly they are doing.

I will never ever step there again.

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