24 November 2023 22:52
Excellent service! The employees were extremely friendly and attentive to any modifications we needed to make.

Food is always fresh and made to order - and you can taste the quality! Highly recommend.
23 November 2023 17:46
Their customer service is second to none! Very friendly and they even remember my family's order each time we go in. The food is always spot on as well. The dining area is always clean too. This is by far the best Fatburger I've been to!
15 November 2023 8:24
Am always very well taken care of every time I visit. Food is piping hot and theyre always happy to see me
10 November 2023 9:56
5/5 stars to Fatburger Walnut Grove. Burger was delicious! Bonus points for really good pickles and fries. Service was excellent. Super friendly staff. Clean location w/fun atmosphere. We will be back. We highly recommend.
09 November 2023 15:45
The food is always fresh and tasty BUT Iits the friendly staff that keep us coming back to this location
04 November 2023 6:08
Eight minutes to get one of the best burgers I've ever had. Friendly staff and inviting atmosphere.
04 July 2023 2:06
Best service you ll ever get at fast food restaurants. Me and my family was impressed by their friendly staff. Strongly recommend this restaurant
19 June 2023 11:13
Good food that is cooked to order. They don’t pre-cook in advance and their food is worth the wait! Excellent service as well!
14 June 2023 6:53
The food was fresh and hot. The customer service was the best I've ever experienced at a burger place. They were happy, attentive, and really cared about our experience. They also got our order right! I would recommend this fat burger any day of the week!
30 May 2023 19:28
They can never be trusted. Worst experience I've ever had. They tell you their food is halal and it is not.
I warn anyone who wants halal food to go and try it
28 May 2023 0:14
Amazing Service from the second we walked in (2 adults and toddler). I shamed my whole family by spilling Diet Coke all over myself (my fault) and they were so helpful at not making me feel like a giant loser that I appeared to be. They cleaned up the mess immediately, refilled my drink and helped us switch tables. If I was to dump an entire fountain drink on myself again, this is the place I want to do it. They even have a toy chest for toddlers that helped entertain my son. Because of this exceptional service, I will be back the next time we crave burgers. The food was tasty and great portion sizes as well! Don't be scared off by the price.
15 May 2023 9:44
My first time at FB. Absolutely great experience. The service, the food, the staff- everything excellent. Highly recommended. I had crispy chicken burger meal. Freshly made, burger and fries nice and hot, tasted really good, loved the way they serve it and bring it to ur table. All in all great experience. Kudos to the staff. Thank you.
07 February 2023 12:20
PSA: Beware of misleading combo price!
the $3.5 combo deal on menu, although it saids applies to any burger or sandwich, it is not in practice. It is only usable for the budget sections! Actual combo price for a normal burger is $6!

The contents of the deal are the same (fries & drink) but they didn't show the true price in normal burger sections, misleading you into thinking it's $3.5!

The food is top notch though, so I'm buying from the budget section from now on.
04 January 2023 11:16
Good food and the staff was friendly. Fatburger is a pretty consistent chain and this one lives up to the brand.
16 December 2022 2:57
Walked in Friday Dec 9 around 1: 30pm and was met by a fantastic employee who was great. My order was wrong (not the employee who took the orders fault as she told the other staff what I had ordered) but it was rectified immediately. Many places lack great staff, you are lucky to have such positive outgoing person in your employ.
18 November 2022 17:14
This really is a great place for burgers. The staff are friendly and everything is very clean. We have ordered many of the burgers, all of which have been delicious. The best onion rings in town.thin batter, crispy not greasy Mmmmm
16 November 2022 6:48
Friendly staff, great food, lots of seating. The staff brought out our food and checked to make sure everything was good.
28 October 2022 16:00
The food was incredible, was made fast and was very fresh. Staff also had great service and were very friendly and greeted everyone walking in instantly. Would definitely eat here again as it was good taste, affordable and good service! Highly recommend.
23 October 2022 7:51
The Excellent service is one of the reasons we returned for 2nd visit. The other reason is the food. Very well done both times. However, the fries need and extra minute of frying or the oil needs to be 4* hotter.
I was a little disappointed that my chicken burger wasn't a burger but rather strips in a bun. But, the strips are very very good chicken strips. The burger toppings are plentiful and feel fresh.
12 October 2022 2:50
By far the best fat burger in Langley
Friendly staff and great food. Highly recommend this location.
30 September 2022 8:04
Late evening hunt for vegan food, we stumbled upon this Fatburger location. 2 minutes to closing time, the hostess was super accommodating to let us still place a take out order. I was very impressed they even had a vegan option, as I had never been inside a Fatburger before. I took out cheese and any dairy ingredients, but added guac, pineapple and mushrooms to our burgers.

The burgers were fat and juicy and a great value for money. I would definitely go back to Fatburger and specifically to this location.

Great job staff! Thank you!
19 September 2022 3:07
Honestly I ended up here because I missed the turn for A&W but the bacon mushroom melt was the best most memorable burger I've ever had. Staff were really friendly. Place was really clean.
18 September 2022 20:24
I am definitely coming back to this branch of Fat Burger. Service is exemplary! The moment we got in, Jona, welcomed us with her smile and very good aura. Anne and Jerome as well as Jona prepared our order with the least waiting time, they are quick and accurate. These three are assets!

Food is at it's finest! Huuuuge serving size too?

5 stars I guess is not enough for a rating.

Keep up the good job guys!
27 July 2022 8:00
First time eating at Fatburger. This is by far the freshest burger I have had at a restaurant. The food was amazing, restaurant very clean and the staff was very friendly.
23 June 2022 20:40
For one $18.00 Hamburger, I was shocked, as I was charged for toppings that "5-Guys" gives at no charge, definitely a cash cow for Fatburger.

Being charged $1.49 for 1 egg topping was also a bit excessive.

As for the taste, the burger meat was very greasy and not a lot of flavor, although it was fresh and not frozen. I believe that it was not 100% lean beef, as lean beef has much less grease than this burger had.

I'm disappointed with your burger product, and BTW, your fries are also quite overpriced, and tasted like Burger King fries. So sad.

You have some "Ketchup" to do, if you want to be as good as 5-Guys! Start with better meat and spuds!
30 May 2022 4:02
Buffalo chicken burger and customer service was excellent. 1 star off as the food is a little pricey.
19 May 2022 10:54
The staff were exceptionally friendly and customer focused, checking in on us several times during our visit. The food was great as was the service.
13 May 2022 22:47
Delicious food with outstanding burger quality! Feels much more like a homemade burger than any other fast food out there
29 March 2022 16:57
I like this fat Burger. They're always eager and enthusiastic and happy to serve. Amazing when you can find better customer service in Fatburger than a lot of other businesses around
21 March 2022 18:33
The food is good. Expensive compared to other fast food chains.
The staff here and not very polite. They are more interested in conversations with each other than helping customers. They are polite in what words they say, but there is no meaning behind the words. Not a very pleasant experience. The food takes a long time to be prepared.
20 January 2022 18:07
A bit pricey but overall is better taste and portion than typical fast food joints. I think the atmosphere inside and staff are great.
03 January 2022 9:24
Staff are fantastic here. I'm not sure of the manager's name but they always have the team well supported.
05 December 2021 3:32
The staff here are the best of the best! They are kind, outgoing, and personal. I always look forward to going here and getting my favorite 4 Pc Chicken Tenders. The people that work here are what make this place incredible! Thank you so much!:)
09 October 2021 1:43
The staff are amazing and the food was awesome. Thank you fat burger team for the great service.
09 October 2021 0:11
Good food, hot and ready, and served with a smile. Loved it so much, I thought of going back every time I’d drive past. Finally came back, and it’s just as good as last time. Keep up the good work you guys!
05 October 2021 19:20
Yes the burgers are great tasting pricing is good but you can't beat the great welcome you receive when you enter and leave. The staff makes you feel like a long time friend.
26 September 2021 8:03
Just your classic Fatburger. Staff was beyond friendly, food was really good as well. No complaints here!
17 September 2021 23:02
Staff are always wonderful when going there. They are always polite, professional, and seem to really enjoy being there with their coworkers. The food is amazing, and always worth the price. I have never had an issue or unsatisfactory experience with this location. Always happy to go back!
17 September 2021 9:42
Amazing service! This location should go out as an example to all other restaurants. Your welcomed as soon as you enter and get a big "have a great day" when you leave.

This spot is super clean, food is dialed and staff is fantastic! If you like big juicy burgers, crispy seasoned delicious chicken and fresh cut fries (that will make all others fries a joke) this place is a must! Regardless of the drive, if you are a fat burger fan.you must eat here.
15 September 2021 15:24
Warning: long review.
Firstly I havent been to a fatburger in years due to not having one close to where I live. This was about the most delicious burger I have had in about a year or more. (Hard to beat homemade, but this was too notch)
Let us start with the location- it happened to be convenient for me which is always a plus.
The location was clean, quiet and seemed to be well taken care of. Milkshakes here are amazing, but I really loved the burger. So very delicious.
The staff were extremely friendly and personable, and I have to say this was likely the best experience I have had at a Fatburger customer service wise, quality of food-wise, and just overall. Very pleased, and frankly, stuffed still.
08 September 2021 4:01
Orders food for work staff for lunch.from calling and ordering to picking up food had a great experience.everyone's food was great thanks to the staff that made it happen
14 August 2021 5:07
Excellent customer service. Super friendly greetings and checked up on us like a proper restaurant. Food was cooked perfectly.
28 July 2021 2:00
Didn't like the service. Onion rings looked and tasted out of a bag burger wasn't worth the price could of spent same amount $23 and went to white spot or denny's for better quality.
I wont eat here again
02 March 2021 1:41
Order was wrong and asked for it to go and the didn't do that brought it out where we were waiting on plates
27 January 2021 23:58
Something different. In particular, beware their onion rings are. 'different'. Tasty, but different.

Edit. Not different in a bad way, just.different? And a picture would not do them justice. Was glad to order them, and would do it again, was just surprised is all.

(Unlike Popeye's.their o rings are terrible.)
18 January 2021 6:48
Had one of the tastiest burgers I've ever had, two if you count the bite of my wife's! I had the Hawaiian and my wife had the BBQ. Most definitely going back once I've burned off the calories
15 January 2021 17:08
This location deserves an extra star compared to the willowbrook food court one. The staff here seem to be working hard and understand the wait times a little better. Food is fresh and always made to order and clean enough for okay experience!
14 January 2021 22:46
Had the ultimate bbq, food was delicious, staff was great, and the restaurant was very clean. While it takes a touch longer because the food is made fresh it is worth the wait.
07 January 2021 8:21
OK, it's a good burger. But this isn't about the burger. It's about the customer service. These folks have it figured out, and go above and beyond every single visit! Such a pleasure. Hopefully the owner of this business reads this and recognizes that it's the customer interactions that keep people coming back. Like me - I'll be back!

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