Fender's Automotive Center / Prestige Collision & Glass - West Kelowna
13 reviews 3380 Carrington Rd, Westbank, BC +1 250-769-1099 prestige-collision.ca/service/west-kelowna suggest an edit
08 May 2023 6:46
Had some bodywork done here. They did an awesome job. Looks brand new. Really impressed that they cleaned up an unrelated door ding and cleaned my car. Very fine work. Will recommend Precision to all my friends and family. Keep up the great work and thanks!
25 March 2023 3:00
Did not take two ins, so if you can't drive your car to them after an accident they are not interested in helping you.
29 September 2022 9:22
This is a GREAT company! Not only did they effect an ‘emergency repair’ in the middle of my busy day, but when I came back the next day for a permanent fix, they smiled and sorted me out in no time at all. Kudos to Marty, and especially Todd for their kindness, understanding, and FANTASTIC WORK!
11 December 2021 11:10
Fenders was wonderful they got my car in right away. Had to put plastic over back window. Plus made sure car was safe to drive to work. Thanks Fenders
01 November 2021 20:35
I’ve been here a few times now, they make the process of getting work done simple. Friendly, reliable, and knowledgeable.
09 October 2021 21:49
Great service and always ready to help in a pinch. Best place to take your motor home in Kelowna.
07 October 2021 8:56
Getting our Motorhome fixed from the stump that jumped into the under belly storage doors they are so courteous
12 September 2021 7:06
Big shout out to Fender's for beautifully and promptly repairing my boo boo on the rv! Previous review was posted in error and was intended for another business! Whoopsie! Hamburgers could be a good idea though!
12 July 2021 20:05
I contacted Bruce about last minute installing two (owner supplied) shocks on the back of my RV. I had limited time (2 hrs) and Bruce gave me a choice of two appointment days and said he'd make it happen. My RV was immediately on the hoist, shocks installed, and ready to go in a little over an hour. Amazing customer service at Fenders from all involved. Will definitely be my go-to shop for RV work!
29 April 2021 14:58
Not good not bad
My truck got accident they fix my truck they did good job in paint but the forgot to fix some parts
My truck got accident they fix my truck they did good job in paint but the forgot to fix some parts
06 April 2021 17:29
Fenders Automotive Center is a one stop shop for all of your automotive body, paint, glass and mechanical service needs. You can also get your RV repairs and your big rig collision repairs done here!
13 October 2020 15:03
Fast windshield install. Got a ride home and picked up when it was ready to go. Only took a few hours!
10/10 would recommend
10/10 would recommend
11 September 2018 20:17
This is my first review ever but the service here was so bad I feel it is my civic duty to warn people.
First up, they received the one star only because of the two nice ladies that hold down the front desk. Dealing with these ladies was a professional and pleasant experience.
Now, if you want to take your vehicle to Fenders, be prepared to call and call and call to see when you can schedule your appointment. Ours took over a month.
When you finally get your vehicle into them be prepared to repeatly call them only to get false information.
Our truck went in on Tuesday and we were told it would be ready for Friday. Monday rolls around so I call to get the status. The lady answering the phone takes down my info and no one calls back. Tuesday on the way home from work I call and they say they are just doing their final checks and it will be ready by the time we get there.
It is sitting in the parking lot with the newly replaced bumper falling off!
We pointed it out to a lady (not one behind the counter) and she shrugged it off saying it was supposed to look like that. One of the front counter tendents could see how off it was and confirmed it was not on right. Grabbed the keys and took the truck back into the shop. When we asked how long it would be, we were told 45 minutes. We said we would be back tomorrow.
Tomorrow is today. So far my husband has been sitting there for 2 hours waiting patiently and has been given the. "just another 5-7" minutes for the last 45. Last I talked to him, they just drove out of the parking lot.presumably to test the wheel alignment that was supposed to have been done yesturday.
First up, they received the one star only because of the two nice ladies that hold down the front desk. Dealing with these ladies was a professional and pleasant experience.
Now, if you want to take your vehicle to Fenders, be prepared to call and call and call to see when you can schedule your appointment. Ours took over a month.
When you finally get your vehicle into them be prepared to repeatly call them only to get false information.
Our truck went in on Tuesday and we were told it would be ready for Friday. Monday rolls around so I call to get the status. The lady answering the phone takes down my info and no one calls back. Tuesday on the way home from work I call and they say they are just doing their final checks and it will be ready by the time we get there.
It is sitting in the parking lot with the newly replaced bumper falling off!
We pointed it out to a lady (not one behind the counter) and she shrugged it off saying it was supposed to look like that. One of the front counter tendents could see how off it was and confirmed it was not on right. Grabbed the keys and took the truck back into the shop. When we asked how long it would be, we were told 45 minutes. We said we would be back tomorrow.
Tomorrow is today. So far my husband has been sitting there for 2 hours waiting patiently and has been given the. "just another 5-7" minutes for the last 45. Last I talked to him, they just drove out of the parking lot.presumably to test the wheel alignment that was supposed to have been done yesturday.