First-Rate Motors Ltd / JDM Dealer

Harp and his team went above and beyond to help me with my new JDM car. Honest, transparent and friendly.

Earlier this year my cousin and I flew out from Manitoba to Vancouver to purchase a van. The idea was to buy a van for the road trip back and enjoy the drive - accommodation and transportation in one. This was my first time buying a vehicle on my own without guidance and I can’t express enough the helpfulness of Deep and Harp. Throughout the process they were kind and courteous salesmen who made it simple and fun to buy a car. They gave us full freedom with the test drives (evening letting us drive the car to the bank to pick up a cheque). Besides the great salesmen they are, they are also wonderful people. They were so hospitable; buying us both an iced coffee as the day was excruciatingly hot. On top of all this they gave my cousin and I a FIFTY DOLLAR gift card to Tim Hortons for the drive back. I thank you gentlemen again for the kindness you showed two young adults in their car buying process!

No reservations in recommending this dealership to those in market for a Japanese import vehicle with highest quality. Chances are you will be spending perhaps a couple of thousands more than you would from a private party, but it would be a worthwhile investment especially if you plan to keep the vehicle for a long time.

Their 2004 Toyota Alphard V6 just ended my 9-weeks of very, very intensive search for a Japanese minivan. I have considered most Alphards up for sale in Greater Vancouver including three from this dealership. Differences in mechanical shapes were very marked, suggesting that they actually spent time and resources to bring these automobiles up to top-notch condition.

Deep, the salesperson clearly knew that I was considering a bunch of other Alphards outside their lot, but never dropped single sentence to pressure his customer, which I have amply experienced from other dealerships and individuals. For every request for a test drive, he would gently hand the key and license plate with a smile. I was able to take each van all the way to Trans Canada Highway without time pressure to come back early.

Yet he had a confidence that the qualities of his vehicles were far above his competitors, and they were. He also knew that any customer seeking for a vehicle with a highest quality will end up with coming back to him.
I did.

They specialize in JDM products and know how to help their buyers with long-term maintenance. To me it was important because Alphards have not been built with North American market in mind. Finding a place knowledgeable of this particular model was important. This dealership clearly is.

I am glad that my car search ended at right finish line.
When finally picking up the van, I noticed two boys playing in the lot, Deep's son and the owner, Harpreet's son. Yes, it was a place where fathers were proud to bring their children to work.
To me it spoke a lot.

I decided to buy from these gentlemen based on traits mentioned above: mechanically sound vehicles sold by experienced importers with integrity. I believe it would be a winning combination.

Thank you, First Rate Motors, it was a right choice that I have made.

We bought few vehicles from First Rate Motors and I highly recommend them. Their customer service was outstanding. I was completely impressed with their professionalism. Thank You!

Bought a 2007 Subaru Impreza from First Rate. Found the experience to be very straight forward and positive. I would highly recommend for late model imports.

I can’t believe this company and salesman were so honest, nice, professional! They explained everything clearly to me through the phone and WhatsApp. I gave them deposit to hold the car for me. I drove all the way with my motorhome from Alberta to BC to picked up this JDM Van, this Van was in very good shape! Clean! I would not give them 100% because they actually gave me 120% service! Me and my family were super happy and satisfied this Van and their service! Good company and keep it on!

Wonderful service! Ask for Deep to have the best car. We came from Victoria and it is worth the drive. You get what you see online. No surprises! Thank you I highly recommend him.

Awesome service, honest people and good cars. I will use these guys next time for sure.
Thanks!

Very polite. Very professional. Very funny. I had a great experience with this company. I purchased a vehicle in great condition. I will shop there in the future for sure. Thank you first rate

Purchasing a car (2008 Honda Stepwagon) from Firstrate Motors was the first time I actually enjoyed the car-buying process. Deep and Harp were courteous, helpful and most of all, patient, while I test drove a variety of vehicles until I found my favourite from their excellent collection of vehicles. I recommend them to anybody who asks me where I got my vehicle. Thanks again for your help. Full five stars to you!

Had good experience purchase my 2006 Honda stepwgn there. Deep and Herp helped me to get the car ready for the road trip back to winnipeg while Herp helped me to return my rental. The cleaning lady is the star (detailed my car in the rain) so i can sleep/rest in the Van.

These guys are great! Harpreet and Deep helped me get the vehicle I was looking for. They were honest, open, and super helpful in the process. Threw in a full 6 month warranty as well. If your looking for a JDM import take a look at Firstrate auto!

Update: Had a transmission issue within 24 hours of purchase. Harpreet and Deep took the vehicle, provided me a courtesy vehicle while it was being repaired at no cost to me. Made sure I was involved in any updates along the way. Informed me that the vehicle was fully repaired and i would receive additional warranty because of this as well. These guys really went above and beyond and made me feel I could trust the process. Thanks again guys!

Thanks Deep for giving me a great deal on our family mover JDM 2006 Nissan Elgrand van and continued great after sales service! Will definitely recommend to all my friends and family who are in the market for JDM. The value and service is unbeatable and Deep fully delivered on his promise when he told me I would be the first to see the vehicle after the import process because I had been waiting for a few weeks for inventory.

I had a fantastic experience at First Rate Motors. Deep was incredibly knowledgeable and provided excellent service. The prices were very reasonable, and the inventory was impressive. I highly recommend this dealership to anyone looking for a great car-buying experience

True to the reviews - Deep is a solid guy. Shoutout to Herb too (since he hasn’t been mentioned much here haha). I also went to UC Auto, Kar Store, and the OpenRoad Toyota at Port Moody - this was by far my best experience. Honest, clear, empathetic and not pushy at all (I’m a first-time buyer). Went for a Japanese Toyota Prius.

I'm giving First-Rate Motors five stars because of the quality of the vehicles, the pricing, and the customer service. Deep was very helpful with our recent purchase of a 2004 Honda Odyssey Absolute. Thank you, Deep and First-Rate Motors. We'll be back!

Excellent customer service and follow up. Deep was very helpful and available. He advised me for the best car regarding my situation and set up everything before I come. Then I didn’t have to wait a few days to get my new car. Thank you Deep. I truly recommend this place

Great experience. Knowledgeable, made the whole process of trade in and buying quick and painless