Fraser Tolmie Apartments

Update: Aug 18,2023.five mice were caught during the past two weeks after a few months, twelve in total in two years! We always keep our apartment very tidy and clean, and we don't even have any pets. The whole building is infested with mice. You can hear them in the walls. I really can not stand this anymore!

Devon properties took over and it is horrible. The building manager Gazi is rude and disrespectful. He doesn't listen to people's problems and very unhelpful. He doesnt listen to people's problems and doesnt address them. He is inexperienced and needs training of handing situations. A lot of seniors live here and they are very frustrated about how they are treated. I have been in Fraser Tolmie for 5 years and this building manager is the only one unprofessional manager like this. Devon is not paying attention to these issues.

This place is a disaster. The building manager is never here, never answers the phone or emails (even for emergencies). When I moved in, the fridge wasn’t working, the sink was already leaking, the blinds took 2 months to be installed and my living room’s window could not be locked (broken). Let me say that the unit I live in is suppose to be freshly renewed. There is mouses in the hallway, spiders and silver fish in the drains in the bathroom.
The building manager doesn’t care about your issues, he gets very agressive when asked for help. He hangs up on your face or doesn’t pick up the phone ever. They made me pay extra fees for my rent multiple time because their website doesn’t allow international payment. So if you are en exchange student going to uvic or simply not from Canada. You will pay way more than indicated in your lease. There is flooding in the parking lot all the time, so be aware of water shut down at least twice a month. There is no cold water over night in building 2, so impossible to drink any water from the sink.
The building manager also gives the key to your unit to whoever needs to do renovation in your unit (sometimes without giving out a notice to the residents) one day, I woke up with 3 mans in my apartment. I am only 19 years old and I live alone, very scary and inappropriate.
The toilet stopped working twice and it took the building manager a week each time to consider my emergency.
The oven is only set on baking by default and cannot be changed.
The laundry room doesn’t respect the hours of closing, ending up on having to leave your clothes in the washer or dryer over night sometimes. It also charges you twice sometimes for the same batch.
Anyway, stay away from this place, it is only troubles and invasion of privacy.