Freshslice Pizza

Wonderful staff! Really amiable and kind, baked us a delicious pizza! 10/10, would highly recommend

Really nice place and staffs all are really very friendly. Ms Sonali so nice and always ready for good service for customers.

Absolutely awesome spot! Great vibe. And the pizza was amazing! Definitely making this one of my new hot spots!

Best place for dining and great service by Jatin. Must visit this place for delicious pizza

Best coustmer services by Tamanna Nina make amazing pizzas great environment. Highly recommended

Amazing experience and tasty pizza by Tamanna and Naina.
Highly recommended who wants great deals and yummy pizza's.

Very tasty pizza and the atmosphere is always great. Even though is a busy location, staff is always quick and friendly. Kamal did an amazing job on my XL pizza

One of the most peaceful food outlet in the westie. Although, my intention was to serve the nature’s call, I ended up enjoying a tasty pepperoni 4 topping pizza with a chilled can of soft drink and my space was made special by their highlight over the counter display of balloons {: >). I also got a freebie for my special day, a pack of brownies; ummmmmm……very yummy{: >) * too. It was a hip hip hurray experience for me.

I recently had an unfortunate dining experience at this place and I feel compelled to share. From start to finish, it was evident that the management at this establishment fell short in delivering a satisfactory experience.
She was extremely rude and has zero knowledge on how to make a pizza or instruct her employees on how to make it. Normally, Kriti makes really good Pizza and follows all the protocols but apart from her the manager is extremely unprofessional and unprecedented.

I have been to this store recently, I believe the employee name was Nina, she claims she is the manager of the store but I don't think she understands how everything works. Some of the young boys working there were not wearing gloves while making the food. As a manager it is your responsibility to advise ur employees but the employee including Nina were extremely unhygienic. I will never be back to this store.

This is the best place to dine for pizza and nina, the owner of the store served me tasty pizza

Nice and friendly staff. Ordered an extra large pizza yesterday with some changes and the staff made sure to reflect those changes. Will definitely try out their services again

Great pizza. Always very fresh. I come here most days for lunch and the lady who works there is always polite.

Nice pizza I like the super thin crust special unlimited toppings. It was pretty flavorful and the crust is how I like it. Nice and crunchy with big flavour. Cheesy bread was also decent, I thought it is supposed to come with a sauce but maybe it was forgotten. If you feel like eating pizza and trying to lose some weight grab the 12 inch thin crust pizza

I often come here and no doubt the pizza is really good every time. The only thing I don't like about this location is the customer service. That one girl who closes on Sundays is really rude and ignorant. Someone's gotta teach her how to give a proper customer service.

The pizza was delicious, and I risk to say that was muche better than other Freshslice stores, but the service was the differential. The person who served me was extremely polite and gentil. I will return for sure.

January 12 Thursday at 10: 45pm
I walked into the store with my 2 friends and this person taking our orders immediately started to say we are about to close and only accepted card only. She was rushing us and hurrying us to make a decision. She started to act frustrated when we asked what their specials were and combos were. She was very rude and disrespectful not letting eat in and making us have to take it out. Despite she was closing the store early as it says on the door “closes at 12am” but she decides to closes early and but upset with us for wanting to feed ourselves after a long day. It being very cold outside she would not let us stay at all and allowed take out. When ordering our slices we asked very kindly to heat up the pizzas but she refused and made us pay full price while telling us she was about to close and waiting for us to get out. This experience has made me and my friends think differently about fresh slice and their ability to provide good customer service.

Food quality is good but the service is not, i don't know the name of this one lady that works at counter, she's working there most of the times. Her behaviour is very rude, more than i disliked how she behaved with customers, it absolutely frustrated me how she talked with this one male employee working there it was absolutely shameful. She literally told him he doesn't know anything, he can't do anything, he's slow, he should sit home, he doesn't need to work and so much more, that too in front of customers assuming that they wouldn't understand her speaking in punjabi. I feel bad for that poor guy working there, he was working really hard and absolutely great.

Their vegan cheese tastes great! Love the veggie fest with vegan cheese. Never had any problem with the attendants:)

Nope. Not going back here. They're using just bare hands putting toppings on the pizza "while using they're phone". So unsanitary.

Very bad service, ask to use the washroom, and wanted to order some pizza. Bus the two female employee one just not respond, another at first told me to older pizza before use, after I say I am ordering she suddenly say washroom is out of service. But there is no sign indicated that.

Fresh Slice is all time favourite but today's service by Nina at the store was awesome and she is really helpful and kind

Worst staff ive ever come across, especially the girl, short, she was on the night sift on 19th Aug before closing. I wish they had some kindness to show

Great customer service by chahat nd narrinder I came few minutes earlier before closing they took my order and pizza was really yummy

Worst customer service
The girl and boy on Saturday very rude
They don’t give any respect to customers
Always attitude behaviour

Very rude customer service… they don’t care about their customers… they speak always rude with everyone

Chahat was super friendly to us even late in the evening when it was slow, and we were tired. Pizza was still amazing and warm:)!

Customer service is very bad. Lady was busy talking on phone. She didn’t even washed her hands after using a phone and putting her mask away. We waited about 20 mins. Wouldn’t recommend this place to eat at all.

Amazing cashier, offered for the food to be heat up. Was nice about everything, gave me the fresh slices instead of the older ones.

The one new guy was absolutely awesome! I don’t remember his name but today was his second day and he was doing a great job. I would go back just because of his customer service

Tonight around 530 pm I made my order, they said 20 min no big deal, I went to the store first showed up 25- 30 min after to Puck up. The lady at the counter was confused as my ticket wasn't hanging they asked me for my number a few times then realized she had forgotten the order beside the phone. No big deal I waited around 640 pm I got my pizza I asked her if she forgot it and I was met with her large attitude and confrontation usually a good spot but today the service just was not there.

Ilarge pizza and didnt expect that the crust is so thin but i paid a regular price. The staff wasnt helpful at all. Rushing but it wasnt busy. I would like to add more order but because of the staff i didnt bother. I paid $27 for 1 pizza ang 8pcs. Wengs. He didnt even bother to give my receipt.

I went to the one right at the new westminster skytrain station today. There is the worse customer service pizza place i ever go. The girl cashier at the front was very rude. My kids love fresh slice pizza but we won't come back there again.

Had a great experience with chahat. At the counter she was great and excellent with food serving. Kudos to her.

Fresh is right in the name of the place but the pizza is anything but fresh. I've went in just as they opened and they still had to reheat the pizza.
On the other hand they do have a good selection most times and their butter chicken pizza is pretty good. This is actually the only place I will eat butter chicken pizza cause I'm usually not a fan.
The staff is efficient and nice.

They wear mask but their nose and mouth aren't covered, and talk to you without mask.
And always forget to put mushroom as a topping when I ask for it?

Great pizza. Great service. The girl that was working cashier was really nice. Seems like she enjoys working there. Which is great! Unlike most freshslices, this one actually makes sure the pizza is really hot, which is great if you have to walk or drive a certain distance to get back to your home. I definitely recommend coming down here to grab some quick pizza.:)

This is one of the best pizza places in the world. Food is really good and delicious. Good customer service by Chahat.

I am regular customer of this branch. There was a staff member name Priyank said washroom is out of service. Later, I was outside and he gave access to customer for washroom. Then I asked why he is lying he talked rudely.

Very good customer service and amazing food and even more amazing staff.a place worth to visit.

When I dropped by the card reader machine wasn't working, so the owner compensated me with an extra-large pizza since I waited around quite a bit. Extremely satisfied!

Great service and staff but my cheese pizza was terrible, it was very stale and cold and had lots of bubbles

Really really bad customer service. Very disrespectful. Deserve 0 star. Teach how to talk. The guy cutting was very rude to customers and coworkers too. Have some patience bro!

My experience was awesome friendly customer service and pizza made was really tasty nd fresh.and have lots of gud combo deals

The owner is a very nice lady she even honoured my coupon after it was expired and then she gave me a current date coupon. They know how to keep customers happy and coming back. Excellent service, friendly staff, washroom on site. Great pizza deals. My favourite right now is the pesto.

Awesome experience with this location. Very friendly staff and they serve you and suggest according to the needs of customer.will go every time to eat there. 5/5 start
Keep doing Good luck.

Excellent fast service, always fresh and hot pizza. Manager is so nice and providing good service.neat and clean atmosphere.

The staff at this location are one of the friendliest that I have visited. They go above and beyond to provide a healthy safe environment for the customers. They continuously sanitize and clean the restaurant. The pizza is always fresh and taste amazing! What brings me here is the service with a smile and above all the quality of the pizza is always fresh and healthy. Way to go guys on providing GREAT SERVICE! I highly recommend anyone looking for a delicious pizza to visit this location.

A good place to grab and go pizza when in hurry. There veggie and butter chicken is unbeatable and the taste is so yummy. Glad not too oily. They also have deals if you tend to eat a lot. Always fresh and nicely made pizza.
Everything is almost ready when you reach the place. Cost-effective and tasty. Good and quick customer service too.

One of the best pizza place in town, so fresh and comes straight from the oven, you can taste the freshness in each bite. Whenever I am nearby, we always like to order from fresh slice, the staff is so helpful and friendly, you feel welcoming as soon as you enter the store.

Came to this location of Fresh Slice couple of times. Very friendly staff, and very good pizza. I customized my order, they were able to make it just the way I wanted it. So delicious yum yum

I really like their pizza. For me sauce is the most important part and these guys got it. They usually have good promos too

I got 2 ham and pineapple slices cause they were the last few left, they looked kinda questionable but I was hungry and paid. It tasted funny but I’ve never had that kind before. Only an hour later I had horrible pains in my stomach, AND I was at work. I went to use the washroom at 7: 30.my coworkers noticed that I hadn’t come out and it was almost 8 pm. I had clogged my work toilet and it had overflowed so badly. And I left work 1 hour after I was supposed to be off STILL with stomach pains, I will not ever eat at fresh slice ever again because of it, such an awful experience.

Very bad behaviour with customers.
Very rude, don’t know how to talk with customers.
I would never come again.

I came here so many times but every time the staff behave so rudely.they don’t know how to deal with customers in a nice way. They just ignore some of the customers.pathetic customer service

Okayyy, I can still not believe that the staff can actually ignore the customers just to continue their chat with each other; one guy there noticed me approaching the front desk and turned his back towards me! (I mean really!) I felt very bad: (
I really wish if this store can have as much good customer service as their pizza: (

Went in today to get a few slices and the slices looked old and crusty, then i noticed they came out w two more and i asked if i could have those and the guy would refuse to because the old ones were "just the same" and i heard the dude in the back say "give the old ones first then the new one" but thats not how customer service should be coming from me owning a pizza store a few years ago, we would always give the fresh ones to the customers and dispose of old ones. WILL NEVER GO BACK TO THIS LOCATION AGAIN.im not the type to make reviews but this had to be said. Im a student near by and ill make sure to keep all my friends away from this cheap and crusty location

Fresh slice is consistent. The quality is acceptable, and menu items are plentiful. I won't go here all the time, since it's not exceptional quality, but they will do for a quick snack or lunch. There dough is a little dry, but that's franchise wide and can't be fixed ones head office steps up their game. They could use Pizza Pizza as an example, since that's a new local competitor.
Convenient locations make this a go to when in a pinch.

Cleaner and newer than some of the other fresh slice outlets. The chicken on the butter chicken slices are sometimes not cooked well but that's pretty much at all the fresh slice outlets.

I went in, desperate to find a decent pizza. Ordered a large pepperoni mushroom, with all toppings on top of the cheese. Got a pizza with toppings under what little cheese there was. What happened to pizza with cheese on it? Extremely Dissapointed.

The Pizza here is great! The value is very good and the staff is polite. Definitely my top pick for pizza in New Westminster. 100% would recommend to a friend.

Very bad quality pizza.
Ver very poor customer service by priyank (name not sure). Served cold pizza. And he dont know how to talk with customers.

It's good but for a person who is looking for veg pizza they don't offer slot of variety.
But I'd you get entire Pizza you would love it

Great deal they have if you came from the movies at Landmark Cinema (2 slices if pizza and a 12 oz drink for $3.99)

First of all there was not zero star option otherwise i should have given zero starr. The staff was very rude. There is way to deal with coustmore. The worst staff i have ever seen

I have been there many times, they always have fresh slices. Very good customer service. The staff is very friendly. My Friday dinner is usually at their store.

Came here on a Sunday after seeing a movie. Shop closes at 9pm on Sundays. Came in at 8: 20pm asking if they had any beef pizza slices left. Guy working there said "I have 2 slices left and we are closing in 5 minutes". I would think instead of making one slice, he would offer me the deal of buying a whole pizza so it'll be worth it to make. But no. No suggestions were offered and I walked out with no pizza. Please explain to customers that you stop making pizza at 8: 30 on Sundays so you can go home right when the clocks hit 9pm.

Made me blow chunks into the sink. Dont come here, 0.1 star rating seriously first time was alright then 2nd time like they are purposely trying to give me old Pizza