Galaxy Motors Courtenay

Drove from Tsawwassen to Courtenay just to buy a truck from this team!
My sales advisor, Cole, & his manager Don did a great job taking care of me!

The staff in the servicing department were great, fast, accommodating, and very friendly indeed, the mechanics did the job in a timely manner.great success, thanks galaxy motors

We has such a great experience buying a car at Galaxy Motors! No hard sales pressure even though we test drove about 7 cars, super friendly and knowledgeable staff and a great trade in price. I would highly recommend buying your next car here!

Jay did a great job, put me in the car I wanted unlike other dealers that try to force you into the stuff they can’t sell

The Service Dept.at Galaxy Motors is second to none when it comes to quality service. Friendly, efficient and reliable, there is no one else I would trust with the maintenance on my vehicle. Special shout out to Jennifer and the service staff. Thank you.

Fantastic service, great team, easy experience. Jay and his team at Galaxy Motors Courtenay were super friendly and great to work with to get our new old vehicle! The entire process felt simple with no pressure during the entire process. Can’t recommend Jay and the entire team enough!

Was really not liking dealerships after my first experience 6 week earlier. Long story short the people at this location put some confidence in me with dealerships again. Thanks guys.

The staff are amazing not pushy or anything. Our 1.5 year old was super comfortable with the staff as they had good energy.

We are very happy with our new used vehicle. The team at Galaxy Motors worked hard for us to have are car ready on time. Awesome service and thank you again.
Sue and Vince.

Great friendly service. Purchase was made easy. Service dept. Was fast, efficient and friendly. Great team.

I was contacted by one of their sales associates on an ad I had up selling my car. We chatted and had a few phone calls, and then they just ghosted me. A few days later I sent another message asking if they were still interested and they read it and ghosted me again. I sent a message to their manager and it was ignored also. So rude, at least just respond saying that you are not interested. Very unprofessional

Sabrina Chiu was amazing from our first meeting to finding the best car for us, to going above and beyond every step of the way. She really listened to us with intelligence and respect-rare qualities indeed. Go see her, she'll take care of you!

I recently bought a car from Galaxy Motors and was very pleased and impressed with the process from start to finish. My sales person Tanner found the car I wanted just from my wish list. Then they brought it here to the Comox Valley from Nanaimo just for me to test drive. He was very knowledgeable about cars and all the new buttons and doodads and was good at explaining them to me - no matter how many times I asked! He figured out a couple of mysteries and truly couldn't do enough for me. And Steve in the service department did some touch ups that made my 2016 car look new! I highly recommend Galaxy Motors and it's the first place I'll go when I'm ready for a new car.

Galaxy motors contacted me to remind me of my oil change. Booked over text message, which is completely my speed. They found an issue, checked my warranty and made me an appointment with Hyundai so they could complete the warranty work. Nick and Jennifer went above and beyond to make me feel like they were taking care of me and my vehicle.

Jenn and Nick are awesome! Each time I have had to have my car in for servicing it has been great. Everything explained, very friendly service and they get the appointments booked quickly. Highly recommend!

The staff are very helpful and friendly. The price for service is very good and I will be coming back when I need service.

The team at Galaxy Motors in Courtenay created an experience for me that was so much better than I could have imagined. This was my first time making a purchase like this and I was very nervous. Arriving for my appt, before I even entered the building, the staff noticed me outside and welcomed me in by name. Tanner was not only an exceptional salesperson but a kind, relatable, intelligent and respectful individual. I would want to sit down and have a coffee with them outside of this exchange. I was encouraged to try different models, to talk about what was going on in my mind and every single question I asked was greeted with a whole-hearted warmth. My experience in the service industry has made me acutely aware of how people treat each other, and the customer service of any location stands out to me before I even consider buying a product. I had heard rave reviews about the staff at this location but was blown away with how true that really was. Tanner, Jay and Ashley (these three spent the most time with me but all the staff were great) were the reason I felt so supported and cared for during my time. Oh yeah, I guess I should mention that I bought the car and I know that the quality of care does not just disappear now that the transaction has been completed. Thank you truly, for making this experience more than just about the sale of a vehicle.