Glamour Ladies Tailor & Boutique Ltd

Best customer service and very talented tailors. Loved my black Lengha outfit they made. Got many compliments

Ladies at the Glamour Tailor shop are the best in their business! Absolutely amazing work ethic, consistently polite and always friendly. I dread having to visit a tailor shop as people rarely get the fitting just right. As English is my first language, I always feel like a fish out of water each time I enter an ethnic store, but pleasantly, that was not the case here! I tried on my saree blouse with a healthy dose of skepticism, but I was astonished at how beautifully it turned out! I really cannot thank them enough for even agreeing to help me, given the incredibly short time span we had to work with. I’d have given another 5 stars if I could have! Thank you for helping to make my only daughters wedding a raving celebration!

Replying back to the owner:

Owner of this business clearly doesn't want to accept the feedback if any customer is not happy with the service and want to leave a review.

The owner of this business response to each negative review by copy and paste
"This is a fake review from the friends of a disgruntled employee that was fired. And she did the same response on my review.
This was my first and last time, I received their service and they ruined my Punjabi suit. I will never go back to this place and never recommend this business to anyone else.

Furthermore, I do not have any friend who had worked for her. That's funny that she think this is the way, she will keep on reply back to any genuine review and people will believe her replies.

I paid her $125.00 for the stitching and if I am not happy with the stitching, so I have the right to leave a review for her service based on my experience.
As business owner, accept the positive and negative feedback instead of replying back with the same copy and paste responses.

I am a first time mother of the bride and was very apprehensive. The ladies at Glamour were beyond amazing.
My daughters suits were very well made and any minor adjustments were very well received. I decided for one of my younger daughters suits to use a local Abbotsford tailor and was very disappointed. It is well worth the drive out to Surrey.
My daughter refuses to get suits made from anywhere else. These ladies are exceptional in their service and will text in advance if they can’t meet the promised date but usually have everything ready in advance.
I thank them for their excellent service!

Glamour ladies tailor are very professional in their work. Staff are very humble and courteous. They get your dress ready much before time and their stitching is so perfect. I recommend anyone to try this place and receive the awesome experience I have received.

Excellent service and friendly staff that worked with me and provided professional advice.

Staff is very professional and very cordial. Dress they made for me, fits perfectly. Thanks ladies.

Hands down the best tailor EVER! Roopa Aunty never disappoints! My outfits always fit amazing, never need to re alter! Definitely the best in her craft!

Horrible place. The owner is very rude. If I could give ZERO star I would. Bad customer service I never suggest anyone to go there because she does know how to talk with customers she should Learn how to run the business. Worst experience.

Lady was rude and disgusting. Will never ever suggest someone to go there … … it would not give her any star. -10000000000009 times

Lady who helped was good good work but customer service, no hi hello so smile it was like she had yo work which was a big problem. And they do not update. When I called she said she was behind for 4 days I do understand but it’s her job ti inform client yo come late righty. But we can’t expect so much as long as they do the work ok

This tailor shop is so bad and she should learn the skill of running a shop as well as she should take classes to learn the work which is done in her shop.
Guys please don’t go there as she lacks the skills of running a business and whatever the skills she needs to run the tailoring business.
And prices are not worth it.

Awsome experience fitting was so good i highly recommend visit once. Firstly i was afraid but now i have good tailor in surrey

They made my outfit for me and I have to say I'm so glad I chose them, they are very good with time. My outfit was done when they said it would be. I looked amazing. I'll be back again ️. I don’t have to tell anything to Aunty. I Trust her with designs. Main thing is she’s on time and first try the BEST try.she has done all
My suits.she’s absolutely amazing ️️

Extremely rude owner.no customer service and extremely overpriced for the mediocre quality work! Please avoid her if you can

VERBALLY AND PHYSICALLY ATTACKED BY OWNER
I had a TERRIBLE experience with this tailor. I don't even believe it should receive the one star that I am required to give to post this.
After the tailor made my top incorrectly and too large, I kindly asked them to fix it, and changed the initial design that I wanted to accommodate their mistake. Rupa, (the women that takes measurements and orders) told me that she would be able to ship me my top once it was fixed since I live out of town. I was grateful that she offered and told her that this wasn't necessary and that I would be able to pick it up a few weeks. She said it wouldn't be a problem to have it sent and that if there were any alterations I would be able to bring it back. A week later, I received my top only to find that it was still too large, had holes and a stain on it. I immediately called the store and took pictures to let them know what I had received. Rupa then said that it was not sent with a stain on it and that this was the fault of UPS and that I needed to contact them. After a long and calm discussion, she agreed to giving me my money back. A few hours later, she asked me to email the pictures to the owner of the store (her husband Krishan) and again told me that I was going to get a refund. I explained the situation and sent the pictures only to receive intimidating and threatening emails back from him. He claimed that I owed him money for the shipment, because his "employee" was not authorized to send the top to me. He also stated that I was not going to receive a refund despite what his wife had said. I then told him that I would be coming to the store on the weekend to bring in the blouse and that I was going to report the incident to the Better Business Bureau (my right as a customer for not receiving the service and product that I paid for). Once I came to the store, it was conveniently closed and I was unable to get my blouse fixed, although Rupa told me that I would be able to get it fixed that morning. I was then left organizing an outfit with only a few hours to spare before the event I needed to attend. We went to the store again and I spoke with Rupa about the top and she explained that the holes and stain were a product of the fabric and again this was my fault. As I was talking to her, my husband took a picture of the business licence number (which is public) and her husband came out from the back physically and verbally attacking my husband. We then called the RCMP and could not believe his behaviour and what was happening. Worse yet, he was doing this in front of our three year old. Once the RCMP arrived, they gave us the business licence number and encouraged us to report the incident.
I am left with a blouse that I can not wear, and have lost $100. The behaviour of the owners of this store is completely disgusting. PLEASE DO NOT SUPPORT THIS STORE.

Amazing service and definitely a professional. Every design we have given them, has turned out better than expected. English or Punjabi style (done both).