Glover Medical Centre

The absolute worst place! Was told by a nurse to show up at 7 wait in the cold until 8. Then the nurse informs you that the doctor won’t start seeing patients until 10. Then wait for the doctor to see the patients in front of you. That’s around 4 hours wait for a no joke 2 minute appointment because the doctor says 5 words then you leave. Complete joke avoid at all costs.

I wish I could give this practice demerits, instead of 0 stars. Today I waited four a half hours to see a doctor, two and a half of which were spent waiting in an exam room. I truly believe It’s possible to die waiting to see a doctor at this clinic, and go unnoticed, as no one checks in or updates you. I confess my mood devolved from stressed and sick to downright antagonistic, and it is truly not in my nature to express my frustration towards staff that are st the mercy of our medical system, people who I truly admire. However the appalling lack of consideration for patients at this practice.let me just say …this is no way to treat sick people. I understand that there is a dismal shortage of of doctors and nurses right now, but bedside manner aside (understandable at a busy and understaffed clinic). It’s downright irresponsible to run a VITAL MEDICAL OFFICE in this manner. I have backpacked through severely underdeveloped countries, with truly overworked and understaffed medical practices, and still found better duty of care than i experienced today. Absolutely appalling.

So glad they take both walk-ins and appointments. Really helped when I needed to get something checked. All staff were very friendly.:)

I recently lost my doctor and as a walk-in I found Glover to be friendly and efficient. Won’t hesitate to use them again.

I had to take my original review down to ensure care.
Now that I'm back to work I can post the whole story.

One things.
Dr. Somani is very caring and looked after me the best he could when I came in for walk ins. He sees hundreds of people a week and probably didn't remember me. He treated me and my back like he knew me.

When I came in for walk in 2+ months ago, I had to get 3 pages filled out.it cost me over $200. When I questioned them, I was told
"They aren't in the business to make money. "
Then why are other clinics charging ONLY 1/3 OF THAT!
Don't lie and say we aren't in the business to make money.
Yes you are, just don't treat me like an idiot and gouge me for 3x what every other clinic does.

Fast forward 3 weeks. I needed to get reexamined. The older nurse (65+). Escorted me to the examination room. She asked me my name. She made a disrespectful comment about my review. Asked me if I was going to take it down. I said, "no I don't think so. I have the right to post what I want"
She then stated that they didn't think they could serve me today.
I had already PREPAID for an additional insurance form to be paid.
So because SHE didn't like the review they were going to refuse care.

Pretty sure that's illegal.

I removed my original review because I wanted to get looked after. I shouldn't have to live in fear that a spot on review is going to have my healthcare in jeopardy.
If you don't like what you hear.
CHANGE!

DON'T charge triple what other clinics charge, just because you can.
DON'T threaten to revoke healthcare just because you know there are limited clinics in the area.

Be the better person.

I won't be going back. Ever.

My leg could have a arterial bleed and I could be bleeding out and glover medical could be steps away. I would risk losing my leg before I would be treated with such disrespect from that nurse.

Terrible customer service, won’t book appointments unless you have already been there once before. People new to the area not welcome

Would give 0 stars if I could. They don’t deserve the 1 star. STAY AWAY! The doctors all have no idea what they are talking about and the reception is horrific. 0/10 recommend

Horrible service, just awful. I could not believe the way they conducted themselves and treated people who need there help. They ought to be ashamed.

One year later nothing has chance still terrible service.

Open Monday to Friday from 8 am to 4 pm. We arrived at 7: 30 am and there were already about 10 people in line.
We saw a doctor at 9: 30 am.
They had their patients capacity by 9: 19 am and were no longer accepting patients for the day.
Arrive early, be prepared to wait and be patient and please wear a mask if you are coughing and sniffing, it's a nice gesture for those of us who don't want your illness.
Reception is very friendly and kind, all are wearing masks, hand sanitizer and masks are available for patients.
The doctors here are attentive and thorough when examining, no sense of being rushed, their attention is focused entirely on you.
Prescriptions were quickly faxed to my pharmacy.
I think Glover is the best walk in medical clinic and serves the Langley community's healthcare needs very well.