14 November 2023 5:12
Wanted my wedding band and engagement ring soldered together, the claws retired, and a small diamond replaced.
The claws were the only thing done correctly. The diamond had a noticeable imperfection, and you could see the black spot inside. The curved wedding band was soldered on backward (it can be flipped both ways for a different look, and I specifically asked for it to be done the way I like it). To top it all off, the wedding band was put on crooked and doesn't line up with the engagement ring.
I asked them to do it again and flip the wedding band. Came back a week later and nothing was different. I then asked to have them separated as I didn't like the way they were put together, and I was promised to have it fixed by 2pm the next day. I came to pick it up the next day, and nothing was different. These people may be capable of changing watch batteries, but do not trust them with your jewelry! That was a few hundred dollars down the drain!
Took it to another jeweler, and they did it exactly the way I asked, and it looks perfect! No thanks to Hammond.
08 November 2023 4:38
If I could write less than one star, I would, the service is horrific. Never have I ever been treated so poorly and the quality of the jewelry is terrible. Went in requesting one product and was sold something for a double the price of much less value that looks nothing like the picture given. Left feeling totally taken advantage of will never return to shop at the store again and will let every single person I know know not to shop at this establishment.
04 November 2023 12:08
Needed to get my ring resized and was recommended to Hammond jewellers. Staff were super friendly and helpful and the ring was resized faster then the time they quoted me. Really well priced, would recommend to others
02 November 2023 21:06
We have been dealing with Hammond Jewellers for 30+ years. Following a recent ring repair and 4 trips to get it right, I will not be returning. I spoke to the new owner to make her aware of the issues and was very disappointed in her response, and felt like she was blaming us for their errors. Customer service is lacking with the new ownership.
01 November 2023 1:56
GIANT sign saying all Pandora stock 60% off - everything must go! Picked out three charms. Got to the til and was told: oh no, only the keychains are 60% off. Not the first time Hammond has done something misleading, but it's the last time I'll spend money there.

In response to the Owner's reply: Nope, they were not. Hence my review.
21 October 2023 9:03
Hammond jewlers was a wonderful experience. I definitely will go back. Thank you for the experience.
18 October 2023 22:25
Do not waste your time here. After the experience I had, I will never be referring this business to anyone.
05 October 2023 17:22
Hi I like to support my local business and always try use a service or business close to my home ypo have a nice friendly staff and I plan on having some more work done there see you soon
01 October 2023 21:08
The staff here was fantastic very friendly, very professional. But it was a hard swallow to spend $65 on two watches for batteries. They told me the jeweler had to change the batteries so that’s what cost more but it would’ve been nice to have them asked me first before they did that. I still recommend Hammond jewelers for the purchase of fine jewelry, or the repair of jewelry. They’ve always been fantastic.
25 September 2023 15:12
Amazing service at incredible prices. I checked out several well know jewelry stores and none could compare to Hammond
24 September 2023 23:25
This is a fantastic place to shop if you are in the market for fine jewelry. Staff is wonderful so knowledgeable and very helpful. It was a pleasure shopping here.
22 September 2023 15:30
My sister in law recommended me here and she also went here when she had my mother in law’s ring made. She raved about it so I checked it out myself and now I understand why she loves Hammond. Everyone is friendly, patient with my questions, informative and I found them truthful with their answers to my questions. I appreciate their honesty so much. I’d keep coming back here if ever I need any jewelry. Highly recommend them.
20 September 2023 17:46
"Charm, Class, and Sparkle: Hammond Jewelers Shines!

Just had an amazing time at Hammond Jewelers! The place oozes sophistication and warmth, making jewelry shopping a delight.

Stunning Pieces:
Seriously, their jewelry? Mind-blowing. From timeless classics to trendy pieces, **Hammond Jewelers** has it all. Each piece is crafted with obvious passion and skill.

Friendly Experts:
The staff here? Super friendly and know their stuff. They helped me find the perfect piece without any fuss, making the whole experience a breeze.

Bang for Your Buck:
Prices are great for the quality you're getting. You're not just buying jewelry; you're investing in something special that'll last.

In a nutshell, if you're into classy jewelry without the snooty atmosphere, Hammond Jewelers is your spot. I left with a smile and a gorgeous necklace. Definitely coming back!
11 September 2023 2:07
Just had a fabulous experience at Hammond. Emma and Karen were so helpful and they are so affordable
08 September 2023 0:31
Always excellent service and a great selection. This is our go to jewelry store, we have had many old pieces fixed, watch batteries replaced, and have bought unique pieces at a great price. Love to shop locally and so proud to have this business in our community
05 September 2023 10:13
Brought my engagement ring in to be fixed as it was missing a diamond and the prongs for the diamond that was missing were ruined, I was quoted 12-14 days and it came back fixed within two days! It looks beautiful and brand new. I was charged the quoted price which was only $130 plus tax- so happy with it and the cost, would definitely go back again if anything were to break on my ring again
04 September 2023 4:26
Hammond Jewellers has been my go to place for jewelry, sizing, repairs and jewelry cleaning for 45 years. The service is professional, and quick and I totally trust them for appraisals & service. I love that they are a local independent business.
01 September 2023 21:17
Excellent experience wonderful staff and happy my ring (huge sentimental value) is so nicely fixed.
27 August 2023 14:21
Best jewelry store in Maple Ridge. I have gone to this store for the past 10 years whether it be for new jewelry or repairs. I strongly recommend Hammond Jewels.
Valerie
02 August 2023 2:31
Not empressed. Expensive but not many other options. Staff are not very good. 2 times may never be a 3rd. Will look for another jeweler.
15 July 2023 12:56
We normally deal with your store. Today we came in to get a ring repaired. Your representative advised only deal with gold or silver. Said the ring was not. Well we went up to Maple Ridge and found a jeweler, he checked it out. Mexican silver and yes he repaired and professionally and promptly.
22 January 2023 20:41
Friendly people, ready to help. Repaired my watch band while I waited. Great price for that service!

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