Hanppy Tofu Pot

This place has really gone downhill since when I used to come here. The one server we had (the guy with a ponytail) seems like he’s dreaming in his own world, terrible service. Food doesn’t taste as good as before, seems to be missing flavour in the broth.

We were surprised how big the dishes were. Each dish was under $14, compared to other hot pot places, this would be easily $18 but they didn’t skimp on flavor. We would go back to this place. Very good value.

Traditional go to place. The restaurant usually is not too busy. Portions good and my personal favourite is kimchi pork rice. Another bonus the place is close to home and the price is reasonable. The flavour has been consistently great since last visit.

An "Asian Fusion" eatery that serves a mixture of Korean and Taiwanese food. Service needs improvement.

Ordered take out, I can understand it's busy and the restaurant is probably understaffed, but it doesn't excuse the waitress from being rude and unprofessional. I literally waited in front of the counter for 3 minutes and waited for the waitress to greet, only for her to avoid conversation and eye contact the whole time, and when I finally told her about my order, she didn't even bother to check my order status and just told me straight up its not ready yet. Food is poor and below the regular standard too.

It is very obvious that the restaurant wants money because they kept asking if we would like any appetizers or drinks when we clearly said no. Food was okay

This place was great, I had the Mapo Tofu and beef with rice with the salty peppery chicken nuggets and a lychee balck tea. It was all tasty and came out very quickly. The server was friendly and helpful. I would like to come here again and try some of the other items on the menu.

Thursday, November 10,2022. Along with my wife we dined in around 8: 30pm.

1. The male server is very incompetent. Upon ordering he’s rushing us to order. And keep asking is that it? Like my wife just finished telling him her order of course I would place my order too.
2. I asked for an empty bowl. Upon watching him, He took a dirty bowl from the counter, brought it to the front counter sink and washed. He gave me literally a WET BOWL right from the sink without even washing the bowl with soap or using dishwasher.
3. The server was preparing a green tea order and he literally took water from the sink and placed on the plastic cup. Really? Store charges $5.00 Green Tea that the water is from the common sink?
4. He took the garbage from the washroom without washing his hands after, I feel disgusted and he touches take out containers.
5. See photo for reference, Male server placed the dirty/filty garbage container on top of the menus that they hand out to customers. Seriously? Is that how to run a business?

The health and sanitation of this establishment is very concerning. I always give 15-25% Tip but this time I only gave 10%. I am considering to file a formal complaint with Richmond Health Department, I solely believe that this establishment has poor healthy and safety sanitation.

It's a shame, this used to be my go to place. But for the past two times I ordered chicken nuggets, 25-50% of them were burnt.

Customer service and the wait time for the food was ridiculously long. Another 3 pairs of couples arrived after my mom and I and all of their food arrived before ours came. The other couples ended up finishing their meal and ours was yet to arrive yet. The staff kept saying " it's coming, it's coming" but we really had to keep asking them about the status of our food as it was pretty obvious that our food had not come yet while everyone else's had arrived.

Quick lunch, hits the spot. Very reasonably priced at just under $13 per dish, wife and I needed a simple but tasty meal with no fuss. Service was quick and friendly. One of my favourite places for a meal.

Value is what they offer. Slot slightly above food court. Good quality, well priced, ok service (normal Chinese restaurants service). Just the special deal is a little confusing, and the server didn’t explain too well. Good place to go if you want quick and cheap

Food is good but service is not. Understandable as they one have 1 staff with full house so he is not very patience. Price is fair.

The food is not bad, service needs to be better, the floors and dishes were dirty when we were served, the table next to us found a bug in their food.

Lunch and dinner options are fairly cheap. Portion size is fine for the price. Food taste decent, but certain dishes are over seasoned in my opinion.

Good food, decent prices and friendly staff. They change their menu from time to time so it's always something new.