08 December 2023 3:21
Thank you for taking Lacey my 16 year old dog in so quick and thank you for being so caring and treating Lacey like your own.
You all showed so much care with her as she was going to dog heaven.
Thank you again.
30 November 2023 22:25
Super friendly and professional staff who really care about animals. Great experience every time. Thank you all for taking care of our furry companions
08 November 2023 7:34
One of the best veterinary hospitals in town! They’ve always taken such good care of my dogs and Dr. Erin is amazing and always takes the time to answer any crazy dog mom questions or concerns I have. My Boston just absolutely adores Sue! Highly recommend!
11 October 2023 16:07
It was time to put our 14 year old lab to sleep. You all know how traumatic that is. Our vet of over 40 years could not take us for 6 days. Harbour City (NOT our vet) not only took us that day but called us back and moved the time up so we would not have to wait so long. The experience was literally the best it could have been. Their kindness and caring was overwhelming. Our lab knocked over the whole canister of treats and when I tried to clean it up the vet said 'no. Those are hers'. And the last thing she did was eat every last treat there was. Best day ever for a lab. This place has our hearts.
24 June 2023 22:19
I can only say that this is the best pet hospital I have been to in Canada, they are reasonably priced, very professional, and the service attitude is super good. This is a very good pet hospital! (Beita)
10 May 2023 8:41
I've been a couple times, always very gentle with my cat. Friendly staff and very informative. I feel I can trust their judgment and that they are doing what is right for her.
28 April 2023 15:51
I can’t say enough about Habour City Animal Hospital! The front desk ladies are always warm and kind! We saw Dr. Sandie who exhibits compassion, knowledge, and gives one wise counsel. The front desk staff and technicians thoroughly explain any medication needed. Skippie and I are so grateful to have such a trusted Animal Hospital in Nanaimo! Thank you!
31 January 2023 9:34
Really really great Vet. Customer service is top notch. Pricing is very fair. Lots of parking. Very respectful of your time and getting you in quickly. Strongly recommend!
30 January 2023 23:52
Wonderful, caring team of people! All of the staff are always friendly and helpful - Dr. Sandie and Dr. Erin are the most kind and compassionate veterinarians who give you their time and attention while providing the best care/treatment fit for you and your animal. I never feel rushed and always feel that my pets are being cared for in the best possible way!
20 December 2022 10:20
I didn't have a vet in Nananimo yet, and my silly cat ingested some spikey pampass grass that got caught in her soft palate. Dr. Valerie listened to what I guessed it was and made recommendations based on that:) Sure enough! They were able to quickly get the grass from my cats throat. I had never been before, I called at 8am, they had me in at 9: 45am and my cat was good as new (besides being super high lol) by 11: 30. Kind staff and receptionists. Super reasonable prices too. Cannot recommend enough!
11 June 2022 11:41
The vets and staff at Harbour City Animal Hospital are simply the best. I've been to a lot of vets over the years for different animals (cats, dogs, rabbits, ducks etc) and HCAH have always been knowledgeable and given the best care to all our animals. They are truly genuine lovers of animals ️
16 February 2022 9:02
I have to say I love this vet. They have taken us in last year cause we moved from out of province, and we could not be happier. Dr. Sandi is such an amazing vet. She is very attentive and professional. Thecstaff is nothing but friendly and welcoming. They go up and above and I feel that is so tough to gind these days. Thank you Dr. Sandi & staff.
05 February 2022 3:46
Our experience couldn't have been better. There was very little wait time, the staff and vet answered all our questions, e will bring our cat back for future care and recommend Harbour City to our family.
01 January 2022 21:20
Dr Sandy and the crew are sooooooooooooooo great.
The level of compassion for me and love for my kitty is bar to none!
They have more than fair pricing and are over the top with customer service!
Thank you so much from the bottom of my heart ️
02 June 2021 0:26
Such a blessing to our community and highly recommend. We have used this vet for the past 6 years and have had only good experiences for a variety of issues. The staff are friendly, kind and so knowledgable that even in tough situations they're able to infuse calmness with there quiet competency. Hight recommend this all star team!
21 March 2021 1:28
Absolutely lovely.
Great staff.
Amazing doc.
Fair pricing
Covid measures are near perfect.
Great work
02 March 2021 18:03
Dr. Sandie is the best vet I have ever come across. She really truly cares and goes the extra mile. I would highly recommend her and her team!
18 October 2020 10:35
Super friendly and knowledgable staff. Affordable prices. By far the best vet experience I have had.
13 October 2020 18:38
Extremely friendly, nothing felt rushed and my dog was treated very well. Doctor was very willing to listen and explain everything very thoroughly. Highly recommend for new people in town looking for a place to take their pets.
22 July 2020 13:29
Was recommended to see Dr. Erin by a friend as needed a clinic closer when I moved. I have 2 dogs. When I first met Dr. Erin I brought my gentle giant in for his vaccinations. She was fantastic. I liked the clinic the minute I walked thru the door. Friendly staff and pleasant environment.

I just returned from my second vaccine visit with my busy little lab puppy. Due to Covid restrictions the clinic is running things differently, which honestly I really like. The new normal is I call upon my appt.arrival time outside in parking area. The staff come out and take my dog in for exam etc. Once Dr. Erin is finished I get a phone call while waiting parking lot to discuss questions/concerns etc. I find I am not trying to focus on my dog (making sure they are sitting etc). This way I can focus on what Dr. Erin is saying and get all the information I need.

I highly recommend Harbour City Animal Hospital, it is very clear all staff treat our fur family like their own:) Thank-you!
28 June 2020 14:54
From day 1 my dogs have experienced nothing but the best care at Harbour City. The entire staff has always been friendly, kind, and caring. Dr. Sandi has worked tirelessly over the past few years with my oldest dog to find the right treatment plan for her evolving health issues. From after hours phone calls, to follow up emails and everyone's happy smiling faces when we walk through the door. It truly does feel like my pets are being cared for by family at Harbour City Animal Hospital. I cannot recommend them enough!
05 May 2020 18:58
We have a dog that has a bit of issues with strangers. She's not aggressive or anything, she just gets a bit nervous interacting with them. These people are amazing with her. They have been nothing but kind, patient, and professional every experience we've ever had with them. Rodeo absolutely loves Sue and we wouldn't take her anywhere else.
28 February 2020 11:33
They have been amazing with our puppy. We went there highly recommended and we can definitely see why! Our puppy has had a few issues and they made sure we were informed, they knew what they were doing, they followed up on his status diligently and we felt like they were next to us every step of the way. They treat our dog as if it was their own. We are very happy with them so far and will continue going there
13 February 2020 0:13
There are no words to express the gratitude I have for Dr. Sandi and her team at Harbour City Vet. My beloved was treated with love, compassion and respect from the day we walked in, through all follow up visits and in the end when I had to say good bye.

Thank you Dr. Sandi and team. I will be forever grateful for the level of care you all provided not only to Harleigh, but to me as well. I would recommend with 100 stars if I could. And I will definitely be bringing any future four legged friends to you.

Much love and respect.
19 December 2019 22:27
Calm, well spoken, patient and knowledgeable. Was able to answer all questions concerning the puppy and was cheap!
11 November 2019 9:09
My chocolate Lab and I were greeted by the friendly staff. Did not have to wait for our appointment, nor did I feel like the vet was rushing at any point. Highly recommend
29 October 2019 21:06
These guys seem to really care for the animals they have in their practice. They have all been sweet and friendly in the times I have taken our cat in to them.
21 September 2019 5:49
I am traveling with my older dog. She got sick and I was able to book a next day appointment with the vet. She thankfully turned around before the appointment but the staff were very accommodating, compassionate and helpful:).
12 September 2019 5:07
Professional, caring, and knowledgeable. All the staff were incredibly helpful in the process of moving my dog to Europe with me. Would highly recommend!
02 June 2019 17:09
First time for us at the clinic. Really impressive and the staff was very thorough with my furbaby.
10 April 2019 16:28
The people at Harbour City are the best. The gave our senior cat such good care and were kind and compassionate when the end of his time came. Dr Erin is an angel.
02 April 2019 7:39
Friendly and inviting atmosphere! Punctual yet took time asking and answering questions. The vet herself was knowledgeable and great with my new puppy!
I will be transferring the care of my older dog to this
Veterinarian!
14 March 2019 11:59
Such a fantastic place for your fur babies! I called in the morning to see if I could get my dog in that day as he had something wrong with his eyes. They had an appt for later in the afternoon, and we are even new patients to the clinic! Dr. Erin and staff were so fantastic with Milo and kept my mind at ease as he hasn't seen a vet in 5 years at least and I was worried about how it would go! Dr Erin took such great care of him and did a very thorough check over everything and was so kind while explaining possible problems for the future as my little baby gets older. She took alot of worry and ease of my shoulders and I feel so comfortable to continue Milos care with them as years go on! Thank you harbour city!

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