16 July 2023 12:55
They are wonderful and caring people. This was the first time for our dog, which seemed quite happy.
Our dog has anxiety issues due to being blind on one eye. I recommend this place.
27 May 2023 15:40
This was the first time that I have used a kennel and they had been recommended to me by my vet. I was so worried about leaving her anywhere overnight but Hazelmere Kennels was amazing to deal with. Very friendly welcome and they treated Willi great right from the start. I was very happy on how they welcomed us and treated her throughout her stay. It shows how much they care and would recommend them 100%. Thanks so much!
16 May 2023 14:49
Roger and May has been very welcoming and kind. They have taken great care of my border collie. My dog stayed with them for 20 days, and every time I email them for updates or pictures they always emailed me back. I was very happy with their services and the team that works there. When I picked up my dog at Hazelmere, he was very happy and I knew he had fun and safe there. I just felt more comfortable leaving and trusting them with my dog. I definitely recommend this place, and will definitely go back with them for a future boarding.

Thank you Hazelmere for all your work
04 February 2023 20:13
The team at Hazelmere Kennels are so welcoming, kind & caring. We trust their excellent service for our pets & we’re grateful!
16 January 2023 16:47
Great facility and staff! Our two dogs, a Golden Retriever and a Cocker Spaniel, stay there every time we travel. This time they stayed for over 3 weeks and absolutely loved it. The best of it all is that we can go away and not be worried.
13 January 2023 15:32
The woman is not friendly and I do think she doesn’t like dogs. She is not thoughtful and rude and unreasonable. Not friendly or understanding at all. She is not helpful and had bad memory for what she said to customers.
13 December 2022 16:05
Great place for boarding. The team there is always great and always treats you and your pets like family! Roger and May are awesome at what they do and they have been in the industry for decades. They are the best when it comes to dog boarding!
07 August 2022 22:28
Wish there was a zero star option! This woman is rude and unreasonable. Not friendly or understanding at all.
And apparently dogs can’t bark or howl at this kennel…yup a kennel for dogs and not one of them barks, can you believe that! Wow! Don’t try to book here if you plan on going on vacation and having a reliable establishment look after your dog, she canceled on us last minute. Absolutely ridiculous.
03 August 2022 1:00
Hazelmere Kennels is the perfect kennel for our two mini dachshunds, Cali & Kona. For small dogs, Hazelmere has an area with private runs as well as group play areas. They keep our two together, which is very helpful as they are quite reliant on each other.

The owner has gone out of her way for us in accommodating our needs beyond our expectations.

Our pups love going to Hazelmere and get so excited when they see the staff.

Hazelmere has been in operation for many many years and has an abundance of experience.
27 September 2021 19:08
First time leaving our pup at a kennel in general. We had such a great experience! The staff were wonderful and loving to our dog!
05 September 2021 7:41
Amazing facility, unique and one of a kind.

The staff are lovely and caring. They always take good care of my pups when we leave them their.

They send us cute photos of the dogs playing and we highly recommend them to all our friends

Thanks Hazelmere
29 August 2021 9:26
Hazelmere Kennels has been an absolute joy over the years. I appreciate the thoroughness when booking as well as their professionalism from all the staff and owners. My dog Tiger is always happy to see everyone working there and he is always retuned in great condition.

Thank you Hazelmere for always taking such amazing care of Tiger, even if it’s just for a few nights or a couple weeks we know he’s safe and happy in your care.

As a veterinary assistant, I care deeply about where my pets go and who cares for them. I have always had the most wonderful experiences with Hazelmere - in person and over the phone. I recommend them to everyone!
14 August 2021 16:38
We have spent a few thousands dollars at this kennel, but our last experience was horrible. They called the morning before we were to pick up saying our dog was not eating (which is common for her when she is sad and without affection), saying our “old” dog needed to see a vet “immediately. ” When we said it was not possible and that it sounded normal, they yelled and shouted at us, called a plethora of times, and gave alarmist messages. We have young kids and we were an hour and a half away, with close family members that were at work. They were condescending, impatient, disrespectful, and terribly unprofessional.

The shocking part was learning that this was not an employee but the owner herself. We had a family member make the drive to pick our pup up because clearly she was unwanted there and they threatened to get a taxi and send her off to a vet that could cost a lot of money.

It’s one thing for them to be wrong (our dog is fine), but it’s another thing to be wrong AND incredibly rude.

Our pup has been healthy and happy and normal since we reunited the day after. Our family member said she saw nothing abnormal (except for the owner also trying to shame her when she picked up our pup).

I don’t know whether the owner was trying to make room for another dog, or whether she is not a dog person (or maybe an anti-people person). Or maybe they just don’t know how to show dogs much love.

At any rate, we will never go to Hazelmere Kennels ever again and that is sad because their employees have been great in the past.

Avoid this place that has forgotten who their customers are.
18 March 2019 17:37
Was unsure if my Westie would like going to the kennel for the day. The staff let me try it out for free and he actUally loves it. We will be returning for overnight boarding when I head to Mexico. The girls are all super nice and very knowledgeable. Just make sure you have all your kennel cough shots so your dog can plan with the other dogs. My boy slept the whole way home.that never happens.
13 March 2019 21:54
Clean, safe, and attentive staff. My dog loves going here for daycare and overnight stays. Ownership, staff, and facilities are all 5 star. I visited every kennel in the area and Hazelmere was the only choice for my pup. I would highly recommend Hazelmere Kennels.
15 November 2018 8:21
This is the only place I trust leaving my pupper, Roxy, in. The staff are friendly and accommodating. Roxy has a lot of particularities and the staff members paid attention and respected every single one of them. Both Roxy and I have separation anxiety so naturally I called this place almost every day during the first few days I was on vacation and each of the staff members I spoke to were patient and understanding. Nice, clean environment, too. Plus, I think Roxy had a blast!
29 March 2018 15:01
This kennel is outstanding. We have been bringing our Australian Shepherd "Sky" here for many years and would never take her anywhere else. We always find our dog to be very happy and healthy when we pick her up and.for an anxious dog this speaks volumes about the.kind of care she is receiving at the kennel. Dropping her off she walks straight in and.doesnt look back! A sure sign she is happy to be there! The staff are all very friendly, deeply caring and competent. Our dog is now 14 years old and needs medication. They take great care in making sure Sky gets her medications at the proper times which is extremely reassuring for us. Thank you Hazelmere Kennels.for the loving care you provide our beloved Sky and giving us such peace of mind every time we have to leave town. 10/10!

Write a Review for Hazelmere Kennels



Overall Rating: