Hector's Casa

We’ve been coming to Hector’s since it opened. Even since I’ve moved away from Kelowna we are always sure to come and eat here multiple times when I’m home. This year we made reservations for my birthday and the experience was not a positive one. We were shoved into a corner and completely surrounded by tables so neither my mother or I could get out to use the washroom. The food was mediocre but no one came to check on us to ask. When we did complain to the server she laughed it off and didn’t offer to get the manager. Honestly, Hector’s used to be the place we’d come to and feel like family. After years and years of making Hector’s a priority we will not be coming back.

2023 Update: Hector’s is back to its old glory after a change in management and I had to update my review to reflect. Excellent food that both stays true to the original Hector’s in most ways and improves in others. Wonderful warm service. We come back every time we’re in Kelowna.

I loved my first experience at Hector!
The food was great, and I loved the atmosphere.
Gonna go back soon!

If anyone asks me where is the best Nachos in Kelowna I will pick this place. We got the medium and it was huge. Enough for 4 people. Love this place definitely coming back.

Fantastic. The recent renos are a nice touch but it's still a low-key casual spot for great mexican food. Might seem on the pricier side for the uninitiated, however it's well-earned. Dishes very well prepared, staff is friendly and hardworking. Never regretted a dinner out here and will be back soon. Prefer the back patio when the weather is nice.

Cute spot, but thats where it ends. I ordered the chimichanga that turned out to be a dry burnt tortilla rolled up and cut into 6 small pieces with no filling (literally nothing) and missing the sauce as described on the menu. Sides were dry and lacked any flavor. Service wasn't any better, saw another couple complain and leave because of slow service.really terrible overall. I am genuinely surprised by the amount of positive reviews. I would not recommend.

Quality Mexican fare, some authentic central Mexico dishes, chef gives attention to each dish. Service very good and Margaritas are well made. Jugs of margaritas are a great deal! See pics for menu and the most popular dishes. Chef special dishes.

I went there for the first time today and was not disappointed! Amazing food and the staff were wonderful. I can't believe I've lived in Kelowna so long and haven't been there before! Definitely going back! Made my day!

My hubby and I had an amazing dinner at Hector's Casa. We'd choose the Hector's Special and the snapper Veracruzano. The food was excellent and absolutely flavorful, and it came, after we ordered with a very friendly and professional waitress, in a very short time. For desert, we had a flan cake, which was absolutely perfect.
We will be back soon! Thank you for your excellent service.

Food was absolutely amazing and very authentic!
Service was exceptional
And the atmosphere was great.
Would definitely recommend Hectors to everyone

Words and reviews only go so far, you must experience this place for yourself.

Food was so good, and portions more then plenty. Prices were beyond reasonable, service was impeccable, and prompt.

Truly a hidden gem, with the most amazing rear dining courtyard!

Our meal and atmosphere on the back patio of this restaurant was excellent. However, the service was extremely poor. Very slow. No one came to take our drink orders. When they finally came to ask for our meal orders, we then got to order drinks. When the meals came.we had asked for an extra plate as we like to share. We never saw the waiter again until after we finished our meal. (The extra plate never came). Not once did he check how everything was or if anything was needed. At that point we ordered churros AND the bill as we now needed to leave asap. The bill never came with dessert as requested. Worst churros I've ever had. Overcooked and over sugared. The ice cream was old (it had frozen ice chunks in it) and they give you basic chocolate syrup. I've had churros 10 times better at an another establishment. I had to once again ask for the bill and wait too long for it. Not sure I will ever go back. I saw other people waiting a while to get their bills as well and seeing how the service was is why we asked for our bill early.as we needed to leave.

Never in my life I received such an unpleasant, uncomfortable and totally inappropriate service. From the moment I arrived with my partner and our dog to ask if we could sit outside to our orders being taken and lastly the delivery of our bill. Besides the food that was very bland and unimpressive, the waiter had a bad attitude at all times. When our dog went through the fence to guard herself from the blazing sun (during our meal), another staff member came out to say she couldn't be there. There and then that wasn't much we could do as we were about to finish our meal and had our hands literally full of food. To put the cherry on top, without even asking for the bill, it simply arrived to our table delivered by an angered staff member who left it with a paying machine.the whole situation just got way out of hand when this same impolite person returned arguing with us about the dog situation as if that was a reason to be an a&$hole. He claimed to be the owner of the place, which I doubt. 0 manners, NO interpersonal skills and HORRIBLE customer service.

Warning: NOT Gluten Free. If you have a sensitivity, you will probably be fine. However, for anyone with allergies like Celiac Disease, do NOT eat here. The menu says that 50% of their menu is GF, but when you ask they reveal that it’s not gluten free, only gluten sensitive.

I understand that cross contamination can occur at almost any establishment, even when staff are being cautious. However, when your menu specifically says that a dish is “Gluten Free, ” you cannot deep fry it with another food which isn’t GF.
If the food is Gluten Sensitive, then advertise it as such. But it is unacceptable to advertise it as gluten free when it’s not.

The patio is beautifully themed and has enough cover from the heat to be enjoyable. We ordered the vegetarian burrito grande and it was so delicious. It hit the spot after a disappointing weekend of sub-par, over-priced food at other restaurants. The servers were

We just moved to Kelowna and missed great Mexican food. This place doesn’t disappoint. The food was delicious and the service was top notch. I had a strawberry margarita and the grande burrito. So delicious. We will most definitely be back many times.

We always enjoy ourselves here. Great food service and pricing. The patio out back is just perfect

I live in Calgary but i came to Kelowna with my family for a few days for a vacation. We’ve been here before and we enjoyed it very much. This was our second time here and the food was incredible! We got several dishes to share so we could have more than one thing for the four of us. We got the salsa, ceviche and guacamole with chips as a couple of appetizers. We got the nachos as well, which came in a tremendous amount and we definitely got our moneys worth. For our entrees we got the fish tacos, the green enchiladas and four pork tacos, all of which exceeded our expectations. Aside from the food the atmosphere was very cozy and family oriented. It’s not a big place, which I enjoy but the decorations definitely feel very welcoming. The service was also excellent. Everyone was very kind and attentive. Our water glasses were constantly full. All in all this was an amazing experience and I wish to come back again.

Great service with a smile and nice tasty Mexican food. Give them a try you won’t be disappointed.

Food was great! Everything was delicious, we tried their nachos, taquitos and chimichangas. Portions were decent. Especially the nachos, the medium size is enough to feed a family.

Authentic delicious Mexican food. They were able to accommodate dairy-free for a few of us. Would 100% come back here. Best Mexican in Kelowna.

All good food except my husband got the beef quesade as there was no chicken option listed. It was not good, meat really tough. He didn't say anything because we were with new friends.
He was disappointed with the meal as it was also $23 for a bad meal.
I do really love the patio though.

A visit to Kelowna should include a meal at Hector's. The rear patio is cozy and comfortable. The service is great (I've never seen so many people work at such a small space). The staff are engaging and friendly. The food arrives quickly and has excellent flavours.

The best place to enjoy authentic Mexican food. The staff is amazing and the food tastes unreal! Def check this place out if you are craving magaritas and Mexican foods

Today we arrived around 7pm trying to get a table for 8 people, the staff told us that everything was full but the area inside the restaurant was empty, we left and after half an hour we went outside and it was still not busy.we were totally confused since it was our first time in that place and surprised since they decided not to serve us without being busy.