27 October 2022 20:08
Thoroughly enjoyable experience. Special mention must go to the excellent customer service at the front desks both in Nanaimo and Vancouver when checking in and awaiting my flight.
01 September 2022 8:06
Website is a little weak, but the overall experience was great. Aircraft are extremely loud inside, but ear plugs were given out for free.
19 November 2021 1:01
Fantastic experience. The staff were kind and respectful. The flight was fun and efficient. Highly recommended.
22 September 2021 5:27
Never a bad choice to fly on a chopper. Fantastic service highly recommended for the 25min ride
23 October 2019 14:36
Great service, friendly staff. It only took 18 mins to get to Vancouver from Nanaimo. I highly recommend it
16 September 2019 9:25
We were running a little late to get to the helijet and they went over and above to accomadate us we arrived right at the scheduled time and they had waited for us as I had called. The service was some of the best service I have ever had.thank you
09 April 2019 6:58
My son and I flew to Vancouver on the Helijet for the first time on a terribly cold winter day. On the trip home a blizzard started and it suddenly became unsafe to fly. The pilot calmly turned around and brought us to Richmond airport. Helijet didn't charge us for the trip and for most companies that would have been the extent of their compensation. The pilots called cabs and were going to pay the fare to anywhere we needed to go. It became clear the snowstorm was too serious and a cab wasn't coming for us. One of the pilots drove us to the ferry terminal in his vehicle to ensure we would make it home that night. Thank you to Helijet and to their pilot Matthew for making sure my son and I didn't get stranded during the storm. We will definitely be flying with you in the future.
15 August 2018 11:26
It's a passenger port at nice and quite area close to Nanaimo Downtown. The city welcomes every passenger of cruise from foreign countries with cubes of the famous Nanaimo bars and bright friendly smile. Limited parking especially when huge cruise ship docked. However there is huge parking area out side the Port authority premises compound. Cruise passengers can also safely walk to downtown area if they choose not to catch shuttle bus. Passenger lobby has very nice ambiance with native art on the entire wall. There are few typical bathtubs racer vessels kept outside as sports heritage.