14 November 2023 6:39
During this hard time of loosing my father, I felt like I was truly heard from all the staff. The compassion felt real and not just a job for them. Everyone took their time with me and never pushed or rushed me in anyway. In the times to come when I may need this service again, I would not hesitate to call on them again. The feeling of being welcomed and part of a family was what I needed.
22 May 2023 8:57
Treated my dear wife and mom Audrey with utmost compassion and respect

the private viewing was especially acceptable

the overall experience under the circumstances was dignified and was something that I know Audrey wanted

rest in peace

love hubby and family

ron goran
14 April 2023 14:11
They were very compassionate and easy to work with. They helped us out immensely. I have to say everything went very smoothly.
23 March 2023 0:06
I've appreciated the help I've received from Jenna and all the staff here during what has been a very difficult time. Their knowledge and expertise made everything go smoothly and took a lot of stress off my shoulders knowing my Dad was being well taken care of.
13 March 2023 14:01
My sincere thanks to Jaclynn.
My husband passed away suddenly at a relatively young age while out of the country. I needed help bringing him back to Canada, and then planning a memorial that would honour his memory in a way that was lively and upbeat, where laughter was encouraged. Jaclynn was exceptional, both in helping work through the official processes required, and also supporting me in planning a special memorial reception. She was the perfect balance of knowledge, empathy, encouragement, and ideas to set the tone I was after. Many guests commented to the family that this truly was a celebration of his life. I'm very grateful that Hendersons was the first call I made, and that Jaclynn answered the call.
24 February 2023 10:04
I appreciated the care and compassion I received at Hendersons. The service is excellent. The people are amazing.
06 January 2023 1:30
Very personable, attentive and professional service received. They were amazing in honouring the final wishes of my partner. Gwen the funeral director was empathetic, professional and caring from beginning to end. All staff seemed very compassionate and professional throughout.
24 September 2022 14:43
Gwen at Henderson's, recently helped us out with an issue and was so understanding, professional and responsive that I can't say enough good words to describe their approach to service and support.
17 September 2022 18:45
Melodie at Henderson's was amazing. She walked our family through costs, had great empathy, listened and responded kindly to our questions and wonders. She always made time to meet and broke down steps we needed to take into simple, achievable tasks. I can not say enough about her care through the funeral process. I've never dealt with a funeral home before and she surpassed anything I would even expect.
17 August 2022 20:01
Co ordinator was kind, informative, and patient with changes. Was readily available to answer any questions, anytime. She lead us down a pathway of information none of us choose to travel. Thank you.
30 July 2022 6:48
They were great throuout the process three years ago BUT, called and called and called again to set up your own funeral stirig up painful memories. Asking to stop calling wasn't working so after three years of getting calls we had to block them.
Also, a plain cremation costs $1000 at "Just cremation" can't belive we paid $2300 three years ago.
26 June 2022 4:41
Henderson's was very helpful and accommodating, even when we changed plans last minute. Gwen helped us all the way through and answered all my emails very quickly. They made the whole experience very stress free.
03 May 2022 6:47
Thank you Jacklynn and the rest of the management for your kindness and guidance as we made arrangements for my dad You helped to make a sad time a little less stressful
16 March 2022 8:24
Melodie Richards at Henderson’s is one of the kindest and most compassionate people I have ever met.
She just put herself out their for us and made the time we spent at Henderson’s something I will never forget.
This was a very difficult time for our family and her dignity and professionalism made the memorial what it was, a blessed and well thought of tribute to our Dad.
Thank you Melodie for your compassion.
I would recommend Melodie, Jaclynn and Henderson’s when you need these services.
09 March 2022 12:11
Having dealt with both Randy and Gwen at Hendersons now, I would very highly recommend them and would never go to anybody else in the future. The utmost professionalism and sincere care is shown, and they treat and make you feel like family.
28 January 2022 22:59
All the dealings I had with the funeral home were handled in a professional way without any undue pressure. Melodie was very helpful, explaining all the procedures and concerns that I was experiencing. She wanted to make sure that help was available should it ever be required.
20 October 2021 17:47
Kind, caring, efficient.could not have asked for more at such a trying time. Special thanks to Gwen.

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