Herb And Smoke Cannabis Shop

Yesterday (may 9 aproximately 630pm) I walked into the store and it was my very first time in the store and I was looking for a scale with three decimal points, Which I explained to the merchant/staff And that I don't know Anything about scales But that's what I was here to buy. I bought my scales and a few other things and left once I got into my car and realized that the scale I got was actually a single decimal point scale. So oops no big deal I went back inside to exchange it. He refused to exchange it! I literally left the store for less than a minute. Really disappointing! It's a shame because It's a very cool store and I likely would have gone back

The staff is very friendly, accommodating and helpful! They have the best selection of glassware, papers and sooo much more. Angela, one of the owners is also very nice along with her trusty, furry sidekick Lulu.

They're great, awesome and spectacular. Nice selection of nifty gadgets for smoking dope

I love Herb And Smoke. I feel the need to make a visit into the shop everytime I come to Courtneay. Herb And Smoke is my favorite shop

Beyond disappointed. I asked for her recommendation on some cannabis that’s fresh and stinky and what she sold me was well over a year old. It’s completely, stale and odourless bunk.

Nice place for accessories, just wish they had a website so I could see what they have on thier Cannabis menu so I could pick out selection before going to store.

I have updated this review to 5 stars, they now have a online shopping feature and thier prices on some of their 1/8s are the best I have have seen in town! Stop in and check them out for sure!

Compared to the BC cannabis store which has about a 40% to 50% markup. But their stock is amazing.

Very friendly and knowledgeable staff.
Has about everything you need and want put of this type of shop without seeming cluttered or too much to take in.

Great staff, wide range of pipes and glass available as well as good prices on smokable products

Very knowledgable and helpful staff and they carry a wide range of quality products product in a wide range of prices. Lots of cool glass items too, sort of like an art gallery!

The staff are suuuuper friendly and knowledgeable. Very easy to chat with and also gave space for us to just browse. My new favorite pot shop in town. Very nifty that they have their own glass blowing shop down stairs.

Absolutely love to come into Herb and Smoke, they have fabulously friendly and knowledgeable staff, and wonderful products for great prices.the only shop ill go to in town for any of my smoking needs! 10/10

Great staff that are happy and knowledgeable on everything in their immense store. Bring your kids and your dog too! (19+ of course)

Checked this place out for the first time and came home with a bunch of goodies:) friendly service from Jake and Liz. I'm looking forward to my next visit!

Very cool selection for cheap, they have homemade bongs and other glass accessories made in the basement. The staff are extremely funny and they know their products on the tip of their fingers. Their flowers are probably the cheapest I’ve seen throughout the entire country.

Great friendly and knowledgeable staff. Nice selection of products with good prices. Check it out!

Great selection of smoking accessories and really nice staff. Need a bong, grinder, papers or pipe? This is the place.

I guess they even sell weed, but the buddery house.and healing hempire.

0 stars if possible.as nice of a store that it is I hopw they close. Staff are super unprofessional and rude. Don't be afraid to let them know that either. Very unhappy with this place.

The manager is a stand up guy. High quality service every time, and the in house glass made downstairs is unbeatable.

Beautifully hand made glass bongs in store. Plenty of selection of papers, cleaners, and any other chronic accessory you might need! Jake is extremely helpful and knowledgeable. Good store ran by good people. Support local.

Jake the manager was very helpful and took on the process of replacing my defective device from a small manufacturer.thumbs up!

I have received top notch service here, consistently. The staff here are always ready to accommodate and educate their customers. Huge selection, clean and professional. One employee in particular, Jake, has always gone above and beyond and I look for him whenever I enter the store. Excellent customer relations overall. Would highly recommend.

Jake is the most fantastic shop employee ever! Super knowledgeable, always helpful, and just generally awesome! He deserves a raise!

Jake is an amazing guy. Tell you exactly what you need to know. Love the urban glass very well made!

Great customer service very fast online replies great glass prices and pieces can’t say anything bad about this company just amazing with everything very recommended to do business with

Amazing staff & quality products! I wouldnt give any other smoke shop my business! Highly recommend Urban Smoke Shop 100%

Best smoke shop in the city! Unbelievable selection & a large variety of it is locally made. If you love hand blown glass, this is a must check out!
Thanks for the great customer service:)

I'm from out of town and these folks helped me out a ton, with product and finding my way around. Lovely store, cozy vibe, nice people!

Very happy I called this place, I was set to buy something and the salesmanship and knowledge of the guy steered me in a great direction that I’m now super happy with. Great guy, great price and I couldn’t recommend urban smoke more! Buy local!

Cool place. Wide selection of pipes, bongs, papers, grinders, vape products as well as, many other smoking accessories.

Had great selection of rig parts. Broke my rig they had just what I needed both times. Friendly staff helped explain the new laws in B. C. (Alberta is different). Super good prices!

The second season of Archer is the best. Isn't it funny how television shows seem to hit this point where they find a good stride shortly before they over saturate? Watch The Simpsons season 5-11 and you'll see what I mean.

One of the nicest smoke shops I've been to, from selection to atmosphere to service - bar none. Went in for something to bring home, left more than satisfied. Something for every price point and a place to take a visit to without question.

If I could give them zero stars I would
Had such an awful experience with one of the employees I will never be returning.
Short Black hair and glasses.

I was very impressed with the customer service and how help the guy was! He showed me their in house and locally made glass which is important to me because I try to support local when I can! Was incredibly friendly, gave great advice and I will definitely be a regular customer thanks to the quality of the care! Already tested the in house made piece I bought and I am in love!

Everything you need to do the deed, and the counter boy is always ready with helpful advice and support. Local Artisan glassware at it’s finest.

The guy with the short black hair and glasses was extremely helpful, a really great shopping experience. Very knowledgeable.

Best smoke shop on Vancouver island only 1 with glass blowing on site amazing bong selection so much to look at.

Very cool shop to look around. Came in looking for a gift and came out with something for myself too lol. Definitely a great shop to check out!

Great service, I get treated like an old friend there. They’ve got a good selection of pipe tobacco, and low prices. Two thumbs up.

Beeen eyeing one for a while! Great service it came a day after I ordered it. I’m so happy with my urban