05 October 2023 17:59
Sahiba was very professional and explained all that I needed to know about the services rendered. She is amazing and great smiles too.
08 July 2023 0:25
Sahiba was very helpful for me today when I needed help with my car insurance payment. She was very patient and kind when we were on hold with ICBC. I would definitely come back for her help again.
18 June 2023 12:59
I have had HUB insurance for over five years now. I just relocated and needed a new policy and once again their insurance quote and customer service surpassed all others. Kristi Merchant is my agent, she goes above and beyond with customer service. She always got back to me in a timely manner, researched my questions quickly, and suggested changes I had not thought of. Highly recommend for a stress free experience.
23 May 2023 2:13
Was helped by Sahiba. Very great service. Very professional and very helpful. Would recommend Sahiba and Hub International Insurance branch in Abbotsford, BC
04 May 2023 0:20
I've had a good experience at Hub, Sahiba helped me go through all the details and assisted me in getting a right quote for my car insurance.
19 April 2023 18:17
Sahiba was amazing and super helpful. I would definitely comeback here to get help from their amazing staff again.
06 April 2023 3:23
Kristi took the pain out of buying insurance. Our questions were answered and the insurance issued quickly.
04 February 2023 17:40
We are so impressed with the articulate and friendly service we received from this Mt. Lehman Rd location! Kristi escalated our unique insurance need to her manager, Prem Singh, and together they escalated it to their head office. The end result? We're so impressed - they were able to find us a Strata Insurance Policy that provided a $400,000 deductible, to top up our current plan. This is after a devastating fire earlier this year increased the strata's policy deductibles to a whopping $500,000. Kristi and Prem went above and beyond for us, and we are SO grateful! A big thank you to Kristi, her manager and those at their head office who all came together to help us out! Thank you!
03 February 2023 20:33
Really helpful staff. Jay was awesome with the options and explained everything very nicely. The fact these guys have every major insurance makes it easy without shopping elsewhere. Would recommend 10/10.
02 January 2023 4:30
They've always been great to deal with. Through tenant insurance, moves, vehicle insurance they've always been customer service driven.
21 November 2022 19:12
We went through HUB for our company's fleet renewal. Cannot recommend Kristi highly enough. She was friendly, helpful, and incredibly organized. Fantastic experience and made a complicated process easy!
09 September 2022 10:48
Hub International under insured me. I trusted the company to know how long it would take in the event of apartment fire and water damage. Do not use this company, they are not experts in their field.
14 July 2022 18:42
I got my car insurance through hub insurance specifically mamta madam helped me and she gave me very good price for annual insurance plan for my car.i such has good experience with them.
04 July 2022 18:26
Anhad helped us with a difficult insurance issue. It was not straight forward. He was very patient, kind and considerate and took his time explaining everything to us. We will use his services again.
27 September 2021 22:04
I traded my car in and went through Hub insurance and they we’re supposed to cancel my insurance for my car that I no longer had and they didn’t. When I noticed that the payment came out of my account I called them and went down to their office and canceled it once again. Another month goes by and the same thing again! Insurance payment comes out of my account for a vehicle I no longer own again! So I decided to call the insurance company myself instead of calling Hub and was told that my insurance was never canceled! Obviously someone at Hub isn’t doing their job! Beware if dealing with them!
29 July 2021 4:14
If you are a busy person or just likes to have things done in a timely manner, please see Arman.
Arman gave me a call at home and kindly asked for all my information so that the process would be very quick, he provided me with the best possible price for my insurance and made sure that while I was still covered I didn’t have anything unnecessary in the plan.
After about 1 minute on the phone he simply just asked I dropped in after business hours and sign a document to verify information as it worked with my schedule and stayed overtime to ensure I could get my insurance renewed in time.

Thanks Arman and if anyone has any doubts, just ask him and your questions will be answered perfectly.
01 May 2021 8:45
The agent who did my car insurance messed up the paper work and put my car title down as a gas when it was in an EV making the cost about 30% higher and added other stuff I didn't ask for. After I went over the paper work I had to spend 2 hours on the phone with icbc to prove my car was an ev I cancelled the plan and went with bcaa never again will I use this firm for auto insurance complete waste of my time.
11 February 2021 10:15
Peggy was amazing! Super profesional, efficient and really fast. I highly recommend this office for any procedure related to the services they offer.
16 November 2020 9:03
A big thank you to Jag Gill from the Abbotsford automall location.fast and efficient service! Thanks again!
19 September 2020 0:25
Bought a different vechile could not contact them on a weekend to get full insurance time to switch back to Icbc yuck. Disappointing

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