Infusion XR Arcade - Virtual Reality Arcade

Always a great experience! Whether renting headsets to take home or using them in the arcade, we always enjoy ourselves! Great staff, great atmosphere, great experience!

Went for date night and had the best night of our lives in a long time! The staff were exceptional, so friendly, so helpful and just the best attitudes! The games are so fun and we couldn’t stop laughing! Highly recommend! Made our date night that much more special! We will be back!

We had such a blast! Had a 12 year old’s birthday party here and it was perfect. The staff were incredibly helpful and friendly - super understanding of the boys being excited and nervous. Highly recommend for a party.

The VR escape room experience was a ton of fun! The rides were a blast (especially the 360 degree roller coaster)!

Fun place to go but a no refund policy killed it for me. Booked a 6 person party room over a month out and called within a few days to change to 5 people and found out they had this policy.

Would not go back simply for this reason. It's bad business.

Edit for response:

Their response doesn't make sense as it has nothing to do with my review. My complaint is about their refund policy especially when I call a month out and almost right after reserving to make a change.

I brought two extra people with me who both get motion sick to trade off playing so we didn't waste the money. One of them spent part of the time vomiting in the bathroom after playing a game. I felt terrible hearing about it afterwards as they wanted to try playing.

So again, a no refund policy is just bad business. It has cost you my repeat business. It had nothing to do with our actual experience on location.

The customer service is amazing! They are all so friendly and helpful! We had a really really good and fun time today! Highly recommended! Well go back for sure!

Staff failed to run the tutorial for me. First controller was broken. Second died mid game. Didn't even offer me the extra time that I lost.

The hardest part of the recommended game was the controls, which doesn't make for a particularly interesting game IMO

Awesome VR arcade, 100% recommend. We tried a bunch of different games, including a zombie shooter, which was the best.
Would come again for sure!

We had an excellent time at Infusions XR! VR rides were so much fun! One even went upside down. The staff were great and very friendly too! We will be back again soon!

Never ever book, do walk-in only. You are punished if you book in advance and need to change your plans. Ultimately not a good business plan to punish and take from your customers, it's bad for repeat business and word of mouth.

Amazing! So much fun! The staff are so friendly and helpful. So many games to choose from.
Can’t wait to return:)

SO MUCH FUN. We booked 1 hour, then extended it another 30 minutes, but we could have kept going for way longer. Time FLEW by. The staff was super nice, helped us get started and was always ready to assist. We played Beat Saber, it was so much fun we played it the whole time. There's many other games available though, well worth the money we'll definitely be going again.

Super fine time playing and watching your friends play! Seth at the front desk was really friendly and helpful! Thanks for the experience! Looking forward to next time!

Anna was an amazing host, she showed us what type of VR experience suited us. Which at the time was halloween/spooky vibe. I would highly recommend this place for tourist or locals.

Futuristic arcade that seemed to promise an extraordinary experience… but my friend and I were actually really disappointed. The $15 (each) virtual reality ride we paid for advertised multiple 360° flips and scary thrills but both the visual and the physical feeling of the ride was quite underwhelming.

To be fair, the staff were nothing but friendly. And perhaps it was just the option that we chose to do that wasn’t quite as fun as the live play… but for $30 it felt like quite a waste of money and one that lasted just a few minutes. Definitely won’t be coming back here, but it could be a cool experience for someone with extra dollars laying around…

This place is always a blast! I love coming here with my kid to do the VR headsets. The staff are super friendly and the new location is stunning! I highly recommend this for birthdays too. It's a good price for hours of really engaging fun.

This was my first VR gaming experience and I have to say this one was enough to get me addicted like crazy. Especially the Beat Saber game they've got is a adrenaline pro max driver and I'm pretty sure anyone who's ever tried it would vouch for me on this. Do visit their center in Downtown Victoria and have a blast! Raza, Seth, Ana were great at guiding us through every step of the way.

My son and I just try out the virtual roller coaster together and it was a blast.
Thanks for the good service from Ana
We got the experience we wanted to come back next week
Cheers!

Went there for my fist time tonight and was an amazing experience I've never tried vr before so it was amazing the staff are super friendly great atmosphere and great lil donut/cake shop 10/10 would recommend coming here

Playing half life and it is addicting game. Seth has also been super helpful and has made this place welcoming. This a great gaming experience