Interlock Metal Roofing - BC

We had our roof replaced this last fall with a metal roof from Interlock Roofing. We're very happy with the excellent quality of the roof and the installation, and HOW GREAT IT LOOKS! We chose the "slate" style in the "deep charcoal" colour.

We've been trying to get our roof redone for a couple of years from other roofers, and somehow never managed to get anyone to actually show up. That is, until we contacted Interlock Roofing. From the time that I initially contacted them until the roof was fully completed was only a couple of months. The installation crew worked hard, and did a meticulous job.

******Unsafe*****I wish i was told before hand that snow and ice falling will be an issue when installed. The installer was great and now i have a safety issue with snow and ice falling. We live in the lower mainland in a normal home made in the 60's and the last few years has been bad. I have to dig out my whole house and front and back doors every morning after a snow fall. My gutters are always cleaned every year and the snow still slides down and builds up ice and then eventually the rest will slide off like an avalanche. I have to stop mail and package delivery from coming to my house every snow fall. I contacted the main line at Interlock and they want me spend $5000.00 + to fix this problem. After i paid $25,000.00 to have this installed. This should be automatic from the install in my eyes. They are supposed to be the pro's that's why we hire them. Their roofs are unsafe and they need to be held accountable for their product and make it a safe product. Do not buy their product if you want a safe house in the winter.

I had previously rated this business 2 stars but as we are ONE YEAR LATER and still do not have the roof complete to even THEIR satisfaction I am re-reviewing them and wish I could give less than one star. I have asked for the contact information of the owner and been ignored. Only when I reach out to them am I contacted with an apology and excuses. I have "replacement" panels sitting in my driveway for MANY weeks not and nothing has been done. I paid $55,000 for a roof that is still not done. I would NEVER recommend this company to anyone.

Tariq did an amazing job plus more. Thank you for installing the snow guards. You are a hard working man.

The salesman was less than knowledgeable about roofing. Overall, the company communicated poorly. The product looks nice, but it is overpriced. If i had to do it over again, i would go with a steel roof.

DON'T MAKE THE SAME MISTAKE WE DID! If I could give zero stars I would. We spent $80,000 on an Interlock roof six years ago. Their horrendous workmanship and negligence has caused six figure damages to our house. It has leaked every year. It initially took a demand letter from our lawyer to have them come out, which was last year. It has since leaked again, and now they refuse to respond, refund us, or resolve the ongoing issues. See photos of just some of the damage caused and terrible workmanship. We're ripping this "Lifetime" roof off to seal our house, as Interlock is incapable or unwilling to doing so.

DO NOT deal with Interlock. It has been a very expensive nightmare.

Great professional employees from the estimation, installation, cleanup and final check-in. It was refreshing to see so much talent in a company. I highly recommend this company

The product is excellent, but the installation of the flashing below a north-facing window was not installed correctly, resulting in leaks when it rained and wind was blowing from the north. The flashing was buckled and caused rain to pour in from the north side of the house, coming in through the pot lights in my downstairs family room. After a ridiculous amount of communication back and forth, it was finally fixed 2 1/2 years later! I had to pay for my own home inspection, which Interlock should have paid for. The final fix took approximately 45 minutes (from a part-time employee, who knew what he was doing). I would not recommend this company to anyone after the terrible customer service I received.

Our roof is amazing and endless compliments from neighbours. We love the whole look and lifetime guarantee. No more moss and maintenance. Love it. We also want to mention Danny and Lucy. They were amaxing, fast and work ethics were spot on. Very efficient and worked endless hours to give us our amazing roof. Spotless cleanup every night before they left. No fuss or mess. I would recommend this company in a heart beat.

The quality of our new roof is unbeatable, and we are thrilled with the curb appeal of the roof as well. After having the roof on through a winter season, it is clear that this roof will last a long time. We were also impressed by the professionalism of the company. This includes the assessment of our old roof and the plan to replace it, as well as the installers who worked efficiently and professionally. We would undoubtedly recommend Interlock Metal Roofing to friends and family.

We have our metal roof now for four years and are absolutely happy with it. It look good, still like new, needs no maintenance, and keeps its value. Would definitely do it again.

Had this company's salesman came in spring to discuss the pros and cons of a metal roof. We had scouted around at other types and costs prior to this meeting. Mike was very patient with all our questions. When we had the roof installed in May 2019, Mike dropped by several times to see how things were going and if we were satisfied. The product is great! Would highly recommend this metal roof product.

The crew was very safety conscientious for themselves and all those around them. Cleaned up continually, worked 12 hr days, and buckled things down for each night so no leaks when rain caught us off guard. Foreman even took the time on a long weekend to drive from the ferries to Anmore to make sure the roof partially finished was not leaking. Very impressed with crew.
Also the crew manager came out on last day to inspect the job and recommend a minor change.
When you compare the cost of other roofs and how many times you have to replace them in the life time of the metal roof and to the cost, it just makes financial sense to get a metal roof! Especially from this company!

In 2011, we entered a contract to replace our shake roof with a metal shake roof. The crew showed up and proceeded to tear off the old roof creating mounds of debris around our house, I was pleasantly surprised at the end of the day to find that all the debris was gone! This continued to be standard procedure throughout the replacement process, our crew always maintained a tidy worksite. They worked on our roof for 2 1/2 weeks and paid meticulous attention to detail. When done, we were very proud of our new roof! It has been 9 years now and our roof still looks brand new, no leaks, other homes in our area opted for asbestos shingles which are discoloured and have streaky stains. We are really happy with our choice. We were very happy with the personable and competent crew that did our installation. The warranty offered on the roof is also a nice feature, if anything goes wrong at anytime, they will fix it and if we sell the house, the warranty is passed to the new owner. Thank you Interlock for our beautiful roof and peace of mind!

We love our new roof.very impressed by the attention to detail by the installation crew.i have absolutely no problem recommending Interlock to anybody considering a metal roof

We've had our Interlock for a few years now and love it! The house looks great with that roof and we've had a few friends comment on how well it's holding up. There were some challenges during the install (weather being one) but the final product is amazing! I would highly recommend Interlock Metal Roofing - BC to any home owner.

I have had my roof since 1998. There was a problem with the powder coating coming off.the roof was totally replaced at no charge to me! I would highly recommend Interlock to anyone wanting a professional looking roof with no maintenance.
I have installed snow guards and they work perfectly.
Thanks folks for your service and workmanship!

Very happy with the quality and look of the roof. Only issue I had is that snow would slide off like an avalanche. Some blocks were installed but they were not 100% effective. If you have a steep roof (I did) that needs to be managed for walkways, etc.

The Interlock experience couldn't have been better. The crew was courteous, efficient, and on time everyday. Very professional, and a masterful job. We love our new roof! Matt and Amanda.

My roof after being damaged this company would not work with my insurance company.
Also, the previous owner hand me a file on the roof and nowhere did it say he had to transfer the warranty within 2 or 3 months of selling the property.
Result, no warranty. The product design does not allow you to modify roof after installation without ripping off and replacing the entire roof. They don’t keep the same colours in stock so even if you replace half the roof you will have different colours.

We are very pleased with the quality of the materials and the crew that installed the replacement roof. There was a significant gap in the communication from Interlock between signing with the salesman and establishing an installation schedule. However, once scheduled, the work was completed as promised and the crew were excellent. We were led to expect a follow-up by Interlock but it took 10 months.

Excellent roof. Professional install and tidy site when completed. Completed on time and under budget.

We had our roof done in February 2012. The staff from Interlock are very professional. The finished product looked excellent and kept our hydro bill down. We got many praises from neighbours and friends. Highly recommend it to anybody.

Very Pleased with the snow Rails that were added to my Interlock Roofing System. They blended in well with the rest of the roof.

We had the roof done about five years ago. It still looks great and are very happy with it. We did have to get the guys to come by and do a fix with the venting, but no problems. Also, when the snow comes down, it does come down. Neighbours are always asking about price, and quality. We are quite happy with the job.

Our experience with Interlock Roofing, following two-years of back and forth communication regarding poor installation and service quality is one experience we would not wish upon anyone. We still have not resolved all issues with the roof installation. It appears this will be an ongoing process.

The workers were efficient and friendly. The manager Todd was quick to resolve our concerns about number of snow stops and cladding on the fascia boards. The only frustration was it took a long time to start the job. I know they were very busy and there was a heatwave that summer. Overall I highly recommend this company.