Island RV Rentals

I’ll start out by saying this company is the most welcoming and easy to work with they were so well accommodating and would 10/5 recommend them to anyone! Scott was our driver and he was so patient and such an awesome driver you definitely need to give this guy a raise he is slaying it and going above and beyond!

Fantastic customer service. We had a funny situation where the bank didn’t trust the payment, and the guys went out of their way to take care of us in a hurry once we figured out something was wrong. Above and beyond.

I booked a seven day trip with Island RV Rentals as a little getaway with some friends who have never explored the island. All I can say is that from the very beginning of the booking process, David Robertson, the owner and operator of Island RV, provided me with nothing but great service. In fact, he even answered my call three times in one day letting me ask various questions that kept popping into my head. Unfortunately, a week after our booking, the BC travel restrictions changed, making us unable to leave our interior health bubble and hoping for a refund.

Which leads me to the real reason I am writing this review. Dave, having heard the news about the health region travel restrictions, preemptively emailed me offering to fully refund our trip before I even needed to ask.

This is the kind of service you will receive with Island RV Rentals.

They went out of their way to accommodate our needs. We hot an even bigger trailer our next trip. Highly recommend.

Looking forward to another great camping season. Let's go 2020! I am a co-owner in this company. I am still figuring out how to manage the reviews and respond to comments. The 1 star review posted by Carrie is not accurate to our company. We don't rent out pop-up trailers, nor do we have an owner or employee with the name Cal. I imagine Carrie has accidentally written this review against our company when it was actually meant for someone else. Carrie if you happen to read this post, we'd be happy to win your business over and show you a more accommodating experience. Our trailers are all smoke free and Children don't fall out of them)

Everything went very well throughout the process, right from booking through to the end of our stay. Dave was very accessable and always responded quickly to my inquiries whether it be via phone, email or text message. We had a small hickup with our fridge/freezer unit but Dave and his staff were quick to get the problem repaired in a very timely manner so we could carry on enjoying our stay. Thanks again for everything Dave, and I will have no problem referring Island RV Rentals to my friends and family in the future.