Derek and Natasha were awesome and helped out so much … thank you when buying a sauna or hot tub in chilliwack go here they have a great local selection.
Great service from the entire team from start to installation! We were referred to Sheri and the moment we met her we knew we were in the right place. We didn’t know where to start and Sheri put us at ease right away with her expert knowledge and friendly demeaner. She was really informative and patient with us as we went through the process of choosing a tub. Every staff member we met was friendly, caring and informative with a commitment to making sure we were looked after. They have two locations and each time the great service experience is the same and with every customer. I highly recommend J Adams for your hot tub or pool needs. They are amazing!
J. Adam and Sons Plumbing and Spas is the best place to shop for all my pool and hot tub supplies I would highly recommend them excellent customer service Tawnya was super awesome today thank you for all your help:)
Fantastic place to deal with. Price includes EVERYTHING! Staff were fantastic from the moment we walked thru the door to delivery and install. If you are even thinking of getting a hot-tub, go there first and talk with them. You will be so happy you did.
We were impressed with Adams customer service. From the day we bought our hot tub to delivery to Sheri’s visit to explain the chemicals to us. I would recommend this company.
2023 Still fantastic service way better than any other place o have contacted etc Sheri is a gem and the rest of the team is amazing as well finally upgraded to a big boy 471
2018 FANTASTIC service been all over town trying to understand pool chemicals and they new exactly what I needed right off the bat will defiantly be back and reccommemd to anybody!
WOW! Sherri and Jackie are hot tub ROCKSTARS! Sherri was amazing throughout the buying process. She took the time to explain the tubs available and the features of each tub. The low pressure sales approach is exactly what my wife and I wanted and experienced. After installation, Jackie came to my home and ran through the hot tub as well as the maintenance schedule. J Adam & Sons has made this an easy process and made me feel comfortable with asking questions. Amazing service based company!
I had done a fair bit of research on different types of hot tubs before I walked into J Adams. When I go there I was helped by Sherry who was very helpful but not trying to push a sale. In the end we purchased our hot tub from Sherry and have had tremendous product support throughout the entire process. I would not hesitate to recommend purchasing your next hot tub or pool from J Adams and Sons! *****
We are so glad we chose to go with J. Adam & Sons for our new hot tub. From purchase to delivery to chemical training, Sheri and the team made the process so easy. We absolutely love it!
We had a great experience getting our hot tub at J Adam's & Sons. Sheri was super friendly and reliable, delivery was great and our hot tub is amazing. Would definitely recommend.
These guys are extremely helpful if you have a plumbing Question or need materials. They will give It'll time even if all your buying is a 45 cent washer. Can't say enough about how gracious they are!
Sheri and the team at J. Adams did a great job for me and my family. We had a small issue but they dealt with it fast and professionally which was great! I’d totally recommend J. Adams!
Everyone is so friendly and helpful. They made the experience of buying a hot tub such a pleasure. The delivery guys were also awesome! Shout out to Dallas and his team.
We had great service from Sherry on picking out our hot tub! They were there to answer our questions and promptly sent someone over when things weren't working right! The tub is working perfectly now! Thanks for your service! Will and Sandy
Have been leaning on J Adam & Sons for years with our hot tub needs. Their customer service in both locations is excellent and they have always gone the extra mile for us. Thank you to all staff and a special thanks to Sheri for all your continued help.
Said adding a bathroom was to small a job for them. Wouldn't even give me a ball park number, laughed and hung up after I apologized.horrible customer service.
Exceptional service! I needed an adapter for an old copper sink drain. I tried Homedepot, Rona and Lowe's, no luck, seemed the only option was to replace the sink. I tried this local shop, without much hope actually. Tyson and service desk girl were so helpful. They did their best to look through their warehouse and finally got the job done within 20 bucks, which saved me 200 bucks sink plus installation.
Very fast and helpful. We bought a sink. Didn't have what we wanted in stock except for the floor model. They agreed to sell us that one at a good deal saving us weeks of time. And did you see their awesome hot tubs? We will be back when we need one of those.
Dave came and installed a waste disposal at my place. His service was great. Such a nice guy! Very polite and professional. Made the service look easy, no mess, tested everything several times. I highly recommend them
These guys, and girls, are great. Have been for years. You want great service and product knowledge? Support the little guy and stay away from the big box stores.
Bad customer service. Wants nothing to do with the customer when they are unhappy. Refuses to talk to you when you have warranty through them? Tells you to deal with their supplier, when the supplier does not deal with the end users and are advised to go to local dealer where you made your purchase. Never takes accountability and the worse customer service I have received. Watch when making large purchases.
Sherri was very helpful on making a great decision on what hot tub that worked for us. She had it delivered and quickly installed.it was up and running within no time at all!
We were supplied with the correct chemicals and she gave us clear direction on how to keep our investment operatung to its optimum. She made the whole process seamless and efficient from beginning to end! We look forward to many years of tubbing! Thank you Sherri!
Quality products and advice. We've been getting up a backyard pool and are in much better state now than we were before speaking with the pool experts at J Adam & Sons.:)
Extremely happy with the service! Mark was professional and had a positive attitude. He worked quickly and efficiently, and managed to condense all my sink plumbing so I will be able to utilize my cabinet space! He went above and beyond in my opinion. I will definitely be using J Adam & Sons Plumbing again.