Jim Pattison Hyundai Coquitlam

I had a great experience here!
The staff are all very nice and helpful.
Ava Mahboubi, the sales representative who helped me with my purchase, answered all my questions very patiently and helped me make a well-informed decision.
I’m so happy with my purchase!

I was involved in a collision in March with my 2019 Hyundai Ioniq. Since then my collision repair facility has been waiting for parts from this dealership. It's been 7 months and the parts have still not arrived.

I want to give a big shoutout to Wayne for his exceptional service in helping us find and purchase our new car. From the moment we walked onto the lot, Wayne displayed a friendly and professional demeanor. He patiently listened to our requirements, answered all our questions, and guided us through the entire process smoothly. Wayne's deep knowledge and understanding of the different car models made us confident in trusting his recommendations. We truly felt like he had our best interests at heart. Thanks to Wayne's expertise and dedication, we found the perfect car that met all our needs and exceeded our expectations. We're extremely satisfied with our purchase, and we owe it all to Wayne's outstanding customer service. He is truly an asset to the dealership, and we highly recommend him to anyone in search of their dream car. Thank you, Wayne, for making our car-buying experience such a positive and enjoyable one!

I recently purchased a car from Jim Pattison Hyundai Coquitlam, and I couldn't be happier with the entire experience. Ava, my salesperson, went above and beyond to ensure I found the perfect vehicle.

From the moment I walked into the dealership, I felt welcomed and well-informed. Ava's knowledge and professionalism truly stood out. She patiently answered all my questions, explained the features of the car in detail, and made the entire process smooth and stress-free.

Not only did I get a great car, but I also received a fair deal that exceeded my expectations. The dealership's commitment to customer satisfaction is evident, and I appreciate the level of service I received.

I highly recommend Jim Pattison Hyundai Coquitlam to anyone in search of a new vehicle. Thanks to Ava and the team, I now have a reliable and stylish car that I'm thrilled with.

Kudos to the entire staff for their excellent service!

Purchased a 2017 Tucson new in early 2018. New motor needed at 42,000 km. The driver side seat has only worked for about 7 months total. I have had the vehicle in for service many times to repair it. They would fix the seat and before I would leave it would stop working. It took over 4 years to finally fix it. Service department is difficult to get through to. I have been told they will update me on work which doesnt always happen. Two weeks ago I brought my vehicle in for paint touch up as I had extended warranty that covered cosmetic damage. They didn't reinstall the hood visor/deflector. Of course they didnt tell me this. I had to go back and tell them myself. I was told they didn't because of the new paint which is totally a lie. They were going to call me in a week to have it reinstalled. Finally two weeks later I called them and left a message. So will probably have to waste another portion of my day to get it reinstalled even though this is their problem.

I had a great experience with Hyundai Coquitlam. Ava was my sales rep, she was on top of everything before and after delivery. Super professional and knowledgeable about cars features. Highly recommended.

I bought a Kona EV a few days ago. I was very satisfied with the whole process, especially Ms. Ava, who guided me very well and made me one of the best car buying experiences.

I just a got car from JP, Ava helped me a lot. She is so helpful and provides the greatest customer service.

Ava did a great job finding the perfect vehicle for us. She is very pleasant to work with and she put in extra effort to get it all done!
Many thanks.

Fast service, up front, not trying to scam you. If you’re wondering which one to go to in the Tri-Cities, this one.

Wayne and Mark help me a lot with trading my car for Kona EV. Totally satisfied with their service. Highly recommend for trading vehicle here

I bought my 2023 Palisade from here and also brought my 2017 Santa Fe for some recalls, new brakes and for a new engine when it essentially exploded. The sales process was frustrating and I had to correct them on 5 separate occasions for sneaky fees throughout the sales process. I was planning on buying an Ioniq 5 but got my deposit refunded because I didn't want to deal with them any longer.
For the recalls, they charged me $100 to "fix" my rear headlight, even though it is a known recall. They also didn't even fix it. For the engine, there was no communication on status and I had to call every week for weeks until they finally had it fixed. They also said they would take care of the courtesy car, but I still had Enterrprise calling me for weeks asking me for full payment. Too many headaches, incredibly poor service even after spending a few thousand on service and $70,000 on a new car, the level service is still rock bottom. I waited on hold for 10 minutes just to not be able to make a service appointment. I will not bring my cars here again and I encourage anyone thinking of going here to reconsider.

5 star review all the way,

I went to 4 different Hyundai dealerships and this one was by far superior than the rest.

Frank Fang was straight to the point with our purchase and trade in giving fair value not trying to low ball us thousands of dollars.

I can't recommend them enough!
Even the financing department was straight to the point very professional, explaining which warranties were what and the value they add.

Do yourself a favor and go purchase a Hyundai from Frank Fank.

Hands down best Hyundai dealership for service and fairness. David Lee worked to remedy my lease buyout, Maha was amazing doing up the transfer, Sean the ICBC rep was quick and efficient and Sky was helpful it breaking down my safety assessment. I was in and out in under an hour for my lease buyout. Highly recommend these guys, great service all around, above and beyond! Thank you

They have a very polite and friendly service department staff and their service was professional and timely mannered.

The worst service ever. I signed up for a basic package #1 online which did not have an itemized list of services. When I showed up for the service, they started telling me an itemized list of services for basic package #2 (which I did not ask for) and charged me 3 times more than what I had signed up for. They never told me what it was going to cost until the bill was presented nor did they ever tell me that they were going to be doing a different service package than what I signed up for.
After 5 calls, I finally got ahold of the manager (we left them with our contact information 3 times, never got a call back).
After talking to the manager, the best they could offer was the service credit for the difference. The manager also told me that I should have clarified that I signed up for the basic package #1 when I showed up to the desk even though I have already made an appointment online for the basic package #1 (which they should have been able to see since I told them I came in with an appointment).
I have never had this type of an experience with other auto shops. Needless to say, I will not be going back.

I had an exceptional experience at Jim Pattison Hyundai Coquitlam, and I want to express my gratitude to Ava Mahboubi for her outstanding support and excellent service throughout my recent order for a Tucson car. From start to finish, Ava went above and beyond to ensure that my car buying journey was smooth and enjoyable.

Ava's professionalism, knowledge, and genuine care truly set her apart. She patiently answered all my questions, provided valuable insights, and guided me through the entire process with utmost dedication. Her attention to detail and willingness to address any concerns made me feel confident and reassured in my decision.

Not only did Ava make the purchase of my new Tucson seamless, but she also ensured that I had a thorough understanding of the vehicle's features and functionality before driving off the lot. Her commitment to customer satisfaction is truly commendable, and I couldn't be happier with the level of service I received.

I am thrilled with my new Tucson and grateful for Ava's exceptional assistance. She exemplifies the kind of professionalism and genuine care that every customer hopes for when making a significant purchase. I highly recommend Jim Pattison Hyundai Coquitlam and specifically commend Ava Mahboubi for her outstanding contributions.

Thank you, Ava, for making this experience memorable and enjoyable. Your dedication to your customers is truly praiseworthy. I look forward to future interactions with the dealership and will certainly recommend your services to friends and family.

Frank was very helpful in the car purchasing process. Maha was also very helpful in explaining the warranty options. Friendly dealership with excellent staff in the sales department. I have not yet required any service or repairs from this dealership.

I recently had to get my vehicle serviced, and I just had to say that Mr. Sky Kim had provided outstanding service on my vehicle. Other places were overcharging me for things that I didn't even need. I really appreciate the honest work, and excellent customer service from this location.

Andrew Kim was great! He made sure the car was extra clean and even helped with the cleaning himself. Negotiations were transparent and quick. Great experience all around.

Just bought my new vehicle at the dealership online. Great experience. I had some doubts, but Rosh saw me thru the process and couldn’t be happier. Thanks you did a great job

Frank Fang and the support staff at Hyundai Port Coquitlam have provided seamless customer service from start to finish. They even supported our special request to hold the electric Kona for a month until we returned from abroad. It was a big ask and they accommodated us without hesitation. We are excited to finally have our new E Vehicle and are confident they will continue to take care of us.
Thanks again Hyundai Port Coquitlam
Tina & Sean

Hyundai moter dealers.
My Hyundai Santafe car
50.000km A/S & check up.
Excellent service and very helpful service.