14 December 2023 14:02
Everything about JK is perfection!
Everyone is very knowledge, friendly and helpful!
Krista is fabulous in every way! She is always willing to help me and is very patient with me as I’m always breaking my chains or knocking my stone out of my ring. She came up with a solution so I no longer have a broken ring.
Plus, their new permanent jewellery service is a great asset to have in West Kelowna! I’ve had 2 bracelets for months and they haven’t tarnished or broken!
I literally cannot say enough about Krista, the entire family or the staff!
By far the only jewelry store worth visiting in the Okanagan!
11 December 2023 19:37
The service at JK is amazing. My wife and I just had custom rings made for her. Jackie made us feel so welcome and worked closely with us to decide on a final design. We supplied our own main diamond and they took care of the rest. From the beginning to the end, the journey was amazing and seamless. We can't thank Jackie enough, and we are not easily pleased. If you are ever considering custom jewelry, Jackie will get you what you need. You won't be disappointed.
18 November 2023 18:38
They have repaired of a few pieces of my wife's jewelry. She has been super happy every time with the time and work done.
24 August 2023 22:29
Great helpful staff.
I have been buying here for years and will not go anywhere else.
28 April 2023 3:26
Amazing customer service with high end jewellery at a great price! If you’re looking to purchase a piece this is the place! Family owned and operated. Would recommend every time!
07 March 2023 16:41
Had such a great experience today with Christine. She was so pleasant and helpful. Totally went above and beyond to make sure I got just what I was looking for. Love this place!
01 March 2023 0:43
Wonderful store with a great website that is easy to navigate and is constantly updated as new inventory arrives. What’s even better, is the service you receive inside the store. I was helped by Tara and Shannon, who were very patient and accommodating with my requests. I will travel from Penticton every time to JK Schmidt to make all future purchases! Thank you!
26 February 2023 8:53
After talking with several different jewelry store I am so happy I went with JK. I had a few ideas for a custom design engagement ring and JK went above and beyond with answering any questions. The final product is beautiful and very well executed.
I highly recommend them and koodos for amazing customer service too.
22 January 2023 1:02
Krista and the staff at JK Schmidt Jewellers are so wonderful! My family and I have been customers of theirs for years! I trust them for their quality, professionalism, and advice for anything I need in their store! I highly recommend them for all your jewellery needs!
31 December 2022 1:35
The staff are wonderful, very helpful and friendly. I've taken several pieces for repair over the years and the service as been professional and excellent quality. JK Schmidt is our go to Jewellers.
12 December 2022 13:04
For its modest storefront location in West Kelowna, JK Schmidt impressed with outstanding full service, friendly staff and wide-ranging products. As suggested by other reviewers, this jeweler truly is a gem!
05 October 2022 15:53
This crew is the best!
they worked for months with my husband to design a beautiful and completely unique engagement ring to surprise me with and helped me create his wedding band to match.we’ve bought various pieces over the years and they help us clean, maintain and sometimes repair every one.when we come in, we are treated like family and we love them for it! Almost 17 years and counting.
04 November 2021 16:24
Top jewler in the Okanagan! Wonder staff, great selection of beautiful jewelry and excellent custom work!
20 August 2021 9:57
I lost my wedding ring set recently. I decided I wanted to support local, so I went to JK Schmidt Jewellers. I dealt with Krista, and she was absolutely amazing! She helped me find the perfect new set! The pricing, service, timeframe, etc, were exceptional! I highly recommend them! I really shopped around too. I love that I got the best price, superior quality, and such incredible service, from our local jewelry store!
14 August 2021 16:09
My family has been going to JK Schmidt for years and have always had really good experiences. I went there recently to get my engagement ring resized since the store it was bought from was being quite difficult and said it would take three months. The people at JK Schmidt did it in three days! I was moving away and pressed for time and was absolutely amazed that they were able to do it so quickly, and they did a beautiful job! I highly recommend going here.
28 July 2021 3:20
Love the service! Bought a Pyrrha necklace that broke and they made it right straight away! Will go back again and again.
26 July 2021 16:04
I have shopped there numerous times and the staff are always friendly and very helpful. I highly recommend this store
12 July 2021 4:25
We LOVE the service we've gotten, their super, amazing, professional people! We're so thrilled and most of all satisfied with the jewelry. Looking so forward to my next piece. ️️
09 January 2021 18:19
Very knowledgeable staff, friendly and helpful. Showed me several items before I made my choice. They have a great selection and range of pricing. Thanks for you help!
11 September 2020 2:49
Super friendly staff and Krista is very friendly and knowledgeable about different kinds of Jewellery. Very helpful!
16 December 2018 16:02
I have a ring that I had worn for 13 years and NEVER took it off. The ring was way out of round and I went in to get it rounded out. They looked at it through their loop and recommended that I have the two end diamonds (of 5) re-clawed and the ring re-rhodium plated. So, I did. It was like brand new again. Several months after constant wear again, a diamond fell out. I did not recall hitting or catching my hand on anything so I do not know where or when it happened. The. 33 diamond was replaced at no charge! That is the sort of customer service you do not see anymore. Thank You!
04 October 2018 15:32
Outstanding/exceptional, the BEST customer service i have ever received!
I wanted to have something made special for my daughter and from the second Krista answered the phone i was treated like royalty. She took the time to explain things to me and give me different ideas. Sent me pictures and had the perfect design done for me within minutes. She even stayed at work late to meet with me. Krista is hands down the girl you need to see there! All of the staff is amazing, helpful and friendly.
Thank you so much for being part of something special between my daughter and I.

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