John Fleming Insurance Agency

If you are not an actual customer of this business do not abuse this review system. You have no right to leave one star reviews because you read a news article on internet. Be an adult and voice your opinion by taking your business elsewhere.

It's a pleasure to be treated as a human being, and to receive professional and personable service. In a time of robots, fake recorded bromides and long wait times, being helped by a genuine intelligent person like Wendy, and recently Roger, is a joy. Thank you!

Needed Construction insurance and the providers we had in place for the home insurance were being difficult. Got in touch with Frank of John Fleming Insurance and he got us insured no problem. Very easy to work with, very quick to respond to emails, regardless of the time of day. Great experience thus far with this company.

JF was polite from the beginning. They kindly reviewed my home insurance. They let me know they could get me better coverage and were very timely and efficient. They were able to answer all my questions in detail and set everything up very fast. Im so relieved I now have better coverage for my home and family and I have one less thing to worry about. Thank you Thiago.

Very good service and friendly staff. Frank is so committed and prompt, definitely highly recommend to my friends and family.

Frank and the team have been extremely friendly and helpful, providing much appreciated guidance and advice when it came to issuing our condo insurance. I highly recommend them!

Our friends recommended Frank Astorino when our existing strata insurance provider would no longer do. Frank was instrumental in finding us a new underwriter and saving us from this ongoing headache. Much appreciated! And now I have someone to recommend to others.

I just had my car and home insurance renewed by Thiago. I’m so happy that I did my insurance with him as I could get 10% lower than last year. He was also so friendly, helpful and simply knew what he was doing. He answered all my questions and gave me detailed explanation about how my home insurance works. I already recommended him to my friends and family.

Just got my car insurance reduced a lot with Tiago, fantastic service! Done saturday morning, with one quick call

Tiago was super helpful; Process was so easy, no stress and explained everything well, answered all my questions! Really easy call and emailed me a document to sign.

Thank you so much Tiago!

I was referred to an employee named Thiago. He is super professional and helpful. Thiago presented a vast knowledge and confidence in the way he speaks. He helped me to lower my insurance costs, which other agents from other companies were not able to do. Highly recommended!

Called specifically this location due to the high rating. Person who picked up sounded rather annoyed and I was told a more knowledgeable person is busy with another customer, but that I will receive a call back asap. It's been 3 days and no one ever bothered to call, so I guess I'll take my business elsewhere.

Frank was recommended to me by a relative. Our interaction was all via email - efficient and accommodating. Appreciate the time Frank spent providing a quote.

I have been using John Fleming insurance for 8 years now. They have always tried to find me the best insurance rates based on the needs of my family. Will always recommend john Fleming to family and friends.

Frank was very helpful throughout the process. Educating me and answering my questions every step of the way. Very satisfied with his help and suggestions.

Frank at John Fleming Insurance was a fantastic help! He worked evening and weekends to help get my policy in place. Thank you, Frank for making the process much less stressful.

I've worked with the company to get a business insurance. The service was very good, I was getting responses in timely manner even after business hours and all answers were clear) Would recommend them)

Frank was so helpful, easy to deal with and fast. We had a short time line and it was not a problem for him to help us. I would definitely recommend
John Fleming Insurance.

We have been dealing with John Fleming Insurance for several years and I highly recommend them. The staff are professional, extremely knowledgeable and very helpful. They are very helpful and always look for the best and most affordable coverage.

Have used John Fleming Insurance for my home and auto insurance for decades. Frank and his team always go out of their way to make all transactions simple and hassle-free. Highly recommend!

I’ve been dealing with John Fleming Insurance for several years and I highly recommend them. The staff are professional, extremely knowledgeable and very helpful. They’re quick to respond to all emails & phone calls. In addition, they always look for the best and most affordable coverage. They’re great to deal with as they’re honest, fair & take care of all my needs with ease. I’ve recommended them to several friends & have received many messages of thanks as they have also had the same experience as I have. A pleasure to do business with them.

The comunication with Frank A.is been always great, prompt reply, proffesional, clear information and always happy to help. Thank you for the great service!

We switched over to update our house insurance. Frank and his staff were very helpful through the process and responsive. It was such a breath of fresh air. Thank you so much for all your help!

The Owner is amazing, Frank is very responsive and makes sure you are fully satisfied from the moment you sign up to any claims. If you want an owner who cares about his business from the bottom up then work with John Fleming. They are a great company to get insurance from and I've been with them for 6 years now and I suggest them to everyone.

Thank you Frank for ensuring everything was done quick and easy and always following up! You treat all your customers with high value and I really appreciate it!

I used John Fleming Insurance to buy condo insurance and I'm very happy with the service. Frank was very quick, helpful, and responsive. He worked with me to find a rate and coverage I was comfortable with, and was very patient with me throughout the process. He also went out of his way to get me quotes in a timely manner. Highly recommend!

Rajin was very helpful in making sure I got the best coverage while saving money! Very friendly and will definitely be returning for my future insurance needs.

As someone who has had decades of horror stories dealing with insurance companies in multiple provinces and countries I had to take the time to add a review for John Fleming Insurance.
BC is a really weird province for insurance since you can't get any deals with the leviathan of ICBC beating us all with their "special tax" club. Aside from ruining lives and balancing liberal budgets ICBC adds a difficult layer to insurance with a bewildering array of productions all dissociated from each other.
The team here has created my first positive experience with insurance in BC in a decade. They were able to provide quick options when I was in a squeeze that beat all the other quotes I had received. I needed insurance in a 48 hour turn around. The team made a quick assessment, collected information and returned information and quotes that was all clear and missing the loop holes of the fine print. We were able to make it work online, quick, easy and with a truly shocking level of transparency.
I will be recommending the whole team to all my friends and family.

Yes, there still is great service out there, especially with John Fleming Insurance. I received an email after business hours about an insurance plan that needed to be upgraded by the next day at midnight. I called my insurance broker, Frank Astorino at John Fleming Insurance, and he was able to update my plan within the timeframe! For the last 25 years, Mr. Astorino has always taken the time and provided great service. I have recommended him to many of my friends, family and clients. They have always appreciated the referral. Thank you Frank and your colleagues at John Fleming Insurance.

I was very happy with the service I received. Frank treated me like a valued customer and gave me a quote very quickly. The quote was also a better rate than the other insurance broker quoted me.
Thanks Frank!

We worked with Frank to get insurance for our biotech company. It was very challenging to get insurance given the specific industry we are in. Not many insurance companies have the knowledge to work with us.

Frank went out and beyond to get us properly insured and the level of professionalism is exceptionally high. Communication wise, Frank is always on top of it. This is something we found lacking with others we worked with.

All in all, this is a great professional insurance agency who helps and cares.

I can't say enough about the professionalism of everyone I have worked with at John Fleming. They have looked after my insurance needs for multiple rental properties since 2013, and, as a busy corporate lawyer, I have always appreciated their timeliness and top-notch service, in many cases, with short deadlines. They go over-and-beyond, obtaining a range of options from which to choose, and importantly, explaining in everyday terms what the options are, as well as the pros/cons. I have found their advice to be honest; it is a relief to have found insurance agents who are trustworthy, conscientious, diligent AND really nice! I would not hesitate to recommend them.

Frank was very responsive and made me feel like a valued customer. He was able to help me get better rates than other broker I had.

A excellent professional experience and the price couldn't have been better! Would definitely recommend them!

I can't say enough about Frank and his firm. He was extremely professional, helpful and efficient. We required Construction Insurance in a timely fashion and Frank put a great deal of effort into getting us a very competitive rate. My questions were answered promptly as he responded to my emails on his own free time - evenings and weekends! As a busy Physician I appreciated his thorough, personable and very knowledgeable service. I would highly recommend him and his team for any of your Insurance needs. Thank you again Frank!

The Team at John Fleming Insurance has been great to work with! Very quick to provide us with competitive quotes in a tricky property insurance market. Would certainly recommend them.

I’ve had the pleasure to work with Frank directly on my insurance needs. He works closely with you to find the best solution and most cost effective option. He’s always available and a pleasure to chat with. His office staff are just as great to work with and ready to address your needs. Great overall service and highly recommend them.

Went here to deal with some car insurance things as it was by far the highest rated place in my area, but I unfortunately did not have everything I needed. The lady who helped me was very helpful even though I was unprepared, so I can see why the reviews are so high!

We have been using John Fleming Insurance for our business contractor insurance since almost 2 years, Frank is very knowledgeable and answers immediately! We referred him to many contractors and he delivered a great service and offered very competitive quotes. Highly recommend!

I had the pleasure working with Frank Astorino to get a home insurance. Frank was extremely patient and very responsive even on weekends and after business hours. His offering SIGNIFICANTLY beat offerings I got from other insurance providers for the same coverage amounts and deductibles. In addition, the process was not a hassle whatsoever and things were smooth from the start.

Quick and efficient service. Found an alternate policy at a better rate as opposed to our other insurance agency.

Wendy was an excellent agent who attended to all my insurance needs. She was very professional in answering all my questions and cracking jokes while doing it! Definitely will be back to the John Fleming team:)

We own a small business and needed to change our liability insurance provider fast. Our current broker wasn't able to get us what we needed so we reached out to John Flemming Insurance Agency. Frank worked tirelessly and efficiently to get us exactly what we needed within a very short amount of time. The communication was excellent. We are super happy and definitely recommend John Flemming Insurance Agency to all small business owners.

I inquired about a quote and the service was terrific. They responded quickly and maintained good communication throughout.

I usually see Rodger for my insurance he's super knowledgeable. I have seen other people there as well cuz they're great team who shares clients. Always helpful and informative

I have recently had the pleasure of working with Mr. Astorino & his staff to update my condo insurance. They were professional, efficient & the quick response to questions I had made the process less daunting. I would definitely recommend John Flemming Insurance.

Frank worked for weeks for me to get my unusual business insured. I definitely needed something very specific and he kept plugging away on it until he found a solution that worked for me. Very professional and responsive, would highly recommend!

My circumstances made it hard for me to get insurance and Frank helped me find a solution when I really needed it. Quick and professional. Thanks Frank!

Frank and the staff at John Fleming Insurance provide excellent customer service and are extremely patient walking you through the entire process. They have helped my entire family with our personal and professional insurance needs. Highly recommend!

Frank, and his group at John Fleming Insurance, were a pleasure to work with. They were incredibly helpful, knowledgeable and resourceful. We would highly recommend this agency to anyone looking for extremely competent insurance brokers. They did a fantastic job for us! M & M Bulietta

We have got out first commercial insurance for our cleaning company, Joh Fleming got us the best price and good service. Thanks Franki

Yesterday was my first time getting insurance at John Fleming, and I will absolutely go back for my personal and business insurance. Wendy is the agent who helped me and she truly went above and beyond for me. I was completely unprepared, but needed a vehicle insured for my business for the next day. She helped me with the forms and getting all the documentation I needed (but did not have on me) and by some miracle I walked out with plates and insurance. She could have sent me home with a list of things to find, but didn’t. She turned a high stress situation for me into a victory. On a personal note, she was pleasant to deal with and has a great sense of humour. Thank you so much Wendy!

The team at John Fleming insurance and Frank specifically exceeded my expectations in dealing with them in regards to my home insurance. They went beyond what was asked to ensure I had adequate coverage, at the best rate possible. Generally, a very high level of service.

The owner here (Frank) is great. Very professional and took the extra step to find the best plan for me.

This organization provided a quick quote with a competitive rate. They were readily available to help. Very happy with the service.

First of all, it is very hard to find people that do their job right, let alone do their job well. I cannot say enough about Frank! From start to end everything was seamless. He answered all the questions I had and took me through each step. He listened and then went to work on getting me the best rate for the coverage I needed. He was efficient and professional, you can tell he knows this business inside out! Thank you, we are customers for life!

Jennifer & Jordin Tootoo

Frank provided great service and expert knowledge in assisting me with my home purchase. I highly recommend to use his firm.

I highly recommend Frank, excellent personal service! He was able to understand and provide an insurance solution to an estate issue that had perplexed another insurance agency. Throughout the process, communication was first-rate and any questions I had were not only answered but encouraged! Will be using John Fleming Insurance again.

We had problems with out previous insurance agents. We contacted Frank who listened to our requirements and worked extremely hard and very quickly to get the commercial insurance we required. Frank and John Fleming Insurance are tops and will do their utmost to get you what you need at a price you can afford.

Frank was amazing to work with for by business insurance. He was super patient in answering all of my questions. Pricing was much better than 2 other quotes that i got from competitors. I highly recommend checking out John Fleming Insurance Agency for business insurance needs.

Frank has been phenomenal. We moved to Vancouver from the US, and he went out of his way to personally walk me through our personal insurance coverage options as well as our strata details. Insurance is very different here from what we were used to, and he has been extremely responsive and communicative for all of our questions. We have all of our insurance needs with John Fleming, and Frank has really smoothed the process for us. I highly recommend them!

I've dealt with the folks at John Fleming on two seperate occasions, both regarding my condo insurance. Both times I was met with fantastic service. Quick, friendly and easy to deal with. I will definitely be using their services for my future insurance needs.

The staff on the phone at John Fleming insurance Agency were able to help me acquire insurance within two days with ease right before the new year,