Johnston Meier Insurance Agencies Group

I have been dealing with Johnston Meier for 5+ years now for all my insurance needs. All the staff members are super helpful and professional with guiding clients with the right insurance products that best fits their needs.

Drove down to get a permit on a alberta registered vehicle and was turned away. Went somewhere else and was issued one with no problem. All agents for Icbc should be on the same page instead of giving customer the run around and wasted time.

I never made it. It was too challenging to find in the time crunch I was in. I went to the insurance company at London Drugs instead.

Highly recommended, very professional and polite staff. They answered all of my questions and helped to pick the best insurance option for my motorcycle. Also not too busy on Thursday lunch time, open for walk-ins, while BCAA requires an appointment several days in advance.

Very rude staff. They treat you like they are doing a favor by giving insurance. The front desk people are informed and good, they guided me to get my driving record updated. But the staff inside are hardly interested to do work and shouting “make an appointment”, “read the notice”, instead of accepting their mistake of calling me on a wrong day.

Grace Wei went above and beyond in renewing my complicated auto insurance policy. Grace is a knowledgeable agent who made sure we did this right by giving me a clear list of all required information. When new questions surfaced, she was patient to resolve everything, even enquiring with ICBC and facilitating several calls with me. Lastly, she took the initiative to lower my premium by 70%. Most people would not have cared, but Grace not only cared but was persistent in helping me locate the information that qualified me for the much lower rate. She did this without me asking, and I wouldn't have known to ask. While she can't save everyone this much as my case was special, I have no doubt she would have your best interests in mind when she serves you. Great people like Grace who put clients first make this insurance brokerage my favourite.

I am so grateful to have John Ng as my agent for getting a condo insurance. He explained the policy patiently and got the insurance for me on time. Thank you, John.

Josh

I had absolutely fantstic experience at this location with Bobby! Thank you for smooth application, I’ll definitely come back! See you soon.