Justice Access Centre
5 reviews 850 Burdett Ave #225, Victoria, BC +1 250-356-7012 www2.gov.bc.ca suggest an edit
10 August 2023 23:03
This place is a farce.
I have tried twice to access the Justice Access Centre for mediation.
The first mediator was so biased towards me that they blatantly ignored what I said and started projecting her own traumas and narrative that even the person I was there to have the mediation with recommend we switch mediators.
To so we had to restart the process, (which is fine), and the other party had their meeting right away, (again no problem). The problem arose almost a month later, when the new mediator did not even bother showing up to the scheduled meeting without any indication, leaving me sitting around wasting my time.
I do not feel this place values the public's time, and honestly I get the feeling it's staff needs to be replaced with a more respectful, competent, and more professional personnel.
0/10
I have tried twice to access the Justice Access Centre for mediation.
The first mediator was so biased towards me that they blatantly ignored what I said and started projecting her own traumas and narrative that even the person I was there to have the mediation with recommend we switch mediators.
To so we had to restart the process, (which is fine), and the other party had their meeting right away, (again no problem). The problem arose almost a month later, when the new mediator did not even bother showing up to the scheduled meeting without any indication, leaving me sitting around wasting my time.
I do not feel this place values the public's time, and honestly I get the feeling it's staff needs to be replaced with a more respectful, competent, and more professional personnel.
0/10
19 June 2023 17:58
A helpful service for families looking to move forward and create a mutual agreement in the child focused way that is best fitted. A helpful (and mandatory) first step in the family law process in BC. Understanding and professional, non biased mediators.
28 June 2022 13:14
Disappointing experience. The process caused extensive emotional suffering for both myself and my children. It dragged on for 4 months. Simple changes to documents took weeks. I believe the system, perhaps just my mediator, gave false hopes to our family and allowed my spouse to dominate the process and hurt my children. I would hope that other families receive upfront information prior to beginning the process so that they are better-able to weigh the potential consequences that this mediation might have - as well as provide reasonable timelines for processing and receiving information.
08 November 2021 2:01
Ignored me and did not listen to me at all even though I am suffering greatly.
23 September 2018 12:48
Little known place for assistance with all sorts of legal stuff. Excellent, informed staff to assist you. Hardest working public servants I have come across.