12 January 2024 12:36
Very good customer service. Was there for buying an iPhone 11 and the guy Muhammad was so friendly and nice soul…. I M going there for any phones repairs for sure
07 January 2024 9:59
Great service! Knowledgable staff and very quick turnaround on repair. Said it would be same day and was ready for pickup within approx. 2 hours. Thanks!
06 December 2023 3:10
This guy's are absolutely more than technicians. They solved all the problems I brought to them. Recommending for your local phone repair shop. Thanks to Sayed and Mahid.: D
13 October 2023 14:32
Took my I pad in to get repaired because I dropped it so many times. The person I dealt with was so prompt and informed. He looked it over and found that the repair would be minor and didn’t even charge me. I offered several times. I appreciate the honesty, attention to detail and the thoroughness that was shown. Also the knowledge. I would whole heartedly recommend this shop for all my repairs. Thanks
08 September 2023 12:16
Shawn was amazing. We had trouble with our phone after Screen was replaced. Shawn offered to drive an hour to our home to replace the screen again. I haven't had a chance to test it too much but so far so good. So pleased with the service that Shawn has provided. He went above and beyond. I would recommend Kelowna Cell Repair for cell phone repairs.
29 August 2023 6:59
So pleased to find this shop. I brought my iPhone in as it was acting up and Muhammad looked after it right away and quickly repaired it. Good customer service.
05 August 2023 14:34
Got locked out of my phone which has everything on it, Shawn was able to get it all back up and running in a matter of minutes, recommend 100% will e going back here for sure
20 July 2023 19:41
My phone was water damaged and I was afraid I will lose my data and I got Muhammad Wajahat gave such a friendly and quick service and got my phone repaired in no time, recommended to go to this repair shop it’s the best!
22 June 2023 22:38
Very efficient and very knowledgeable. Fixed a few of my I phones due to screen cracks and was so easy and quick. Price was great.
10 March 2023 21:53
M. Raiyan at Kelowna Cell Repair was super fast at fixing an iPad screen and phone battery in 30 minutes! Very friendly and hard working. In my opinion I like how fast he is because he said it would take 2hrs but he did it in 30 min; very impressive. Wow!
02 March 2023 5:08
These guys were phenomenal! Very fast and efficient service. Both are very pleasant and easy to work with. I would definitely be back and I hope you pick them as your next phone repair and iPhone services. Best in town for years:)
26 February 2023 23:48
I took my Samsung S22 Ultra in as my screen was cracked. The staff were very friendly and provided me with a quote to replace the screen. They gave me an time when I could come pick it up and when I did they told me there was good news as it was only my screen protector and not the screen. Their honesty was very much appreciated as I was prepared to pay for the full replacement screen. I was billed a minimal amount for a new screen protector and chose a different case to be more proactive. I highly recommend Kelowna Cell Repair!
14 February 2023 2:40
I brought in my 6 year old iPad Pro and Kelowna Cell Repair put in a new battery. It is like a new iPad! Great service and very knowledgeable!
06 February 2023 20:00
Immediate service, had the parts, and fixed the phone withing 40 mins. Told me the problem, replaced my screen protector and threw in a good quality cable for 10 bucks! Awesome. Will use in the future
27 January 2023 3:44
Excellent, honest, knowledgeable, courteous service! Recently, I needed to replace my older iPhone and decided to check out the replacement cost of a newer phone. I visited their shop and asked about a replacement phone for my needs. I was given a few options. All were reasonably priced and I chose the phone that worked best for me. Within a couple of hours, all my data had been transferred to my new phone and I was all set up. I thought I would be without my phone for the weekend and was so happy to have the use of it almost immediately at a very reasonable cost. Highly recommended!
26 January 2023 4:48
They fix my Samsung Galaxy S21 Ultra screen and type A USB port within an hour.
Professional and affordable pricing. Strongly recommend.
30 December 2022 6:36
Exceptional service! I came in the other day and needed my phone repaired quickly for work. Without hesitation he was able to help me with all of my phones issues, and I left completely satisfied. One of the best phone repair services I have been to!
26 December 2022 7:23
Ryan was phenomenal in getting me set up with a case and a screen protector. The prices are unbeatable!
23 December 2022 22:32
Quick friendly efficient service at a good price, definitely recommend a visit if your phone has a problem!
21 December 2022 18:05
Went in a couple weeks ago to get my IPhone 12 Pro Max fixed. I had crushed the screen at the gym and was worried I would have to get a new phone. Thankfully KCR was able to save my phone when a cell repair kiosk at Orchard literally told me this repair was beyond their capabilities. Thank you KCR!
17 December 2022 9:25
Best store ever for their prices they get the job done. My daughter has we’ve spent a lot of money in that store. And we really appreciate it! Thank you
28 November 2022 8:05
They were very helpful I. Figuring out why my sons iPhone wouldn’t change. Brianna was very accommodating to ensure we had success! I highly recommend a visit to Kelowna Cell Repair!
17 December 2021 22:30
Was having issues with my S20 being able to charge. They first tried cleaning the charging port and found it was a bit corroded, replaced it and works great now.
17 December 2021 17:55
I went in to Kelowna cell repair thinking I needed a new power slot for my iphone12 pro.he tried a quick clean and resolve the issue. So instead of taking my MONEY for a repair he just did a quick clean for me and charging works fine again. Very polite and friendly
12 November 2021 13:38
So glad I went and paid 400$ for a unlocked cellphone from them before leaving for Mexico, other then its locked to at&t and doesn't work here in mexico.yes I told them I was buying the phone to take to mexico.it says it just needs an unlock code for at&t but they aren't offering any help
06 November 2021 8:30
Came in with a friend her phone speaker was muffled and he took the time to explain help and clean right then and there! Highly recommend!
18 October 2021 23:47
I went in to Kelowna cell repair thinking I needed a new speaker on my iPhone XS Max since I couldn’t understand people on the phone anymore. Instead of repairing it they first tried a quick clean and that did resolve the issue. So instead of taking my money for a repair they just did a quick clean for me and everything works fine again. Very friendly staff and would definitely return if I would have any other issues with my phone.
15 October 2021 10:51
I got my battery replaced and my new battery is worse than the one I had for 3 years in my phone that needed to be replaced. They also cracked the back of my phone and said that it was there before. I will not be going back.
14 October 2021 10:30
I wouldn’t go anywhere else. The friendly, professional, quality and quick job these guys do is incredible. I won’t hesitate to come back and highly recommend them!
10 October 2021 3:21
Good quick service with a good price. However I wasn't happy with the reassembly of my phone. I took it there because I didn't have my tools with me to fix it myself. My work is better. I wouldn't have given a phone back to a customer and feel comfortable with the work.
29 September 2021 14:30
I brought in my phone and got a free estimate, the turnaround was same day and they were upfront about the fact I might be able to fix it myself, I didn't pay anything. When the fix they recommended I try myself didn't work, I brought it in again and although my phone was past repair they did not charge me anything to look at it a second time. Amazing service would recommend this business to anyone. Super friendly and professional, no hidden fees, very upfront and honest. Will be coming here again for any issues with my new phone.
18 September 2021 14:34
After shattering my phone on a tile floor I took it to Kelowna cell repair. There was a hiccup with the first replacement screen so I was given a loaner phone for the time being. Jamie was very professional and a pleasure to do business with.
09 September 2021 16:52
Jaimie was SO kind and accommodating to my daughter, gave her a loaner phone, then when her phone screen was repaired, it had a fault in it. Jaimie sorted it out right away! Highly recommend Kelowna Cell Repair!
03 September 2021 21:43
Got a iphone screen fixed and the back of the phone really smashed so they put a protective covering over it for free without even asking, thats some some #1 in kelowna energy
02 August 2021 0:47
Hey guys! Thanks for the repair on my IPhone 10 on a Sat! I was heading out of town Sunday and turns out my phone only needed a quick clean that Kelowna cell repair gave me at not charge! Thanks guys appreciate your help I owe you a six pack!
19 July 2021 8:47
I would highly recommend taking your cell phone to Kelowna Cell Repair for any issue that you are having. I needed to get the back glass of my iPhone XS Max replaced so I contacted them because they were by far the cheapest. I found out that they do not do back glass repairs on weekends and that I would have to check back during the week. I explained that I am currently commuting to penticton everyday for work and that it would be hard to get back early enough to give them 2 hours to do the replacement. We decided on doing it in 2 visits so that they would have enough time. I got my phone to them at 4pm and then killed time until 5: 30. When I got back he told me that he was almost done and just needed a few more minutes. They were able to replace the glass quicker than expected and the tech even stayed after closing just to get it done.
13 July 2021 23:51
So grateful I found this business! Kind, genuine people who truly want to help, and know their stuff. Thanks again guys!
06 July 2021 13:03
I highly recommend Kelowna Cell Repair. They were extremely helpful and offered a free estimate. Work was completed quickly and for a very reasonable cost.
24 June 2021 21:31
Kelowna Cell Repair is the best go-to shop! Highly recommended! I broke my camera lens on my IphoneX, and got it repaired within 45 mins!

They have all the parts in stock and the expertise knowledge on how to repair everything. Sebastian was very professional and helpful!
29 May 2021 15:22
These guys were nothing short of amazing with our cell phone issue! I showed up there on a Sunday half an hour before closing with a phone that wouldn't charge suddenly. The guy that helped me when I arrived wasn't sure if he could do the diagnostic tests necessary to find the problem (complimentary I might add, which was amazing too), until the next day which I was absolutely fine with, but literally called me within 5 mins of me leaving the store to let me know what was wrong and how much it would be and that it would be ready the next morning for me. Good pricing, great customer service and fast repair! Definitely the place to go if you have cell issues!
03 May 2021 11:50
Okay you can't get any more honest than this. I thought my iPhone screen was broken so I brought it in for a repair and as it turns out my screen protector was the broken piece and they took it off and handed me the phone back and said done and it was free and that's my favorite price of course.

I highly recommend coming here, great service, great price and honest people!
27 April 2021 21:11
Thanks for the fantastic service. Highly recommended I'll be bringing my 2nd tablet in for screen repair too
26 April 2021 8:27
I have been using Kelowna Cell Repair since it opened! As a foster parent of teens, I have appreciated how affordable the service is and how quickly the knowledgable staff have responded to the variety problems we came in with. With the teens in my care, there has often been a degree of urgency to our request. The patient and knowledgable staff have been so helpful.
08 April 2021 2:53
EDIT: I had to add to my original review from a year ago. I heard these guys could upgrade the storage size of my iphone. Couple hours and $140 later I now have a 128GB iPhone instead of a 16GB
You guys rock!

This is the place to go! All the other stores in town told me my phone was toast, and that I needed to replace the motherboard so my camera's would work again on my iPhone.
Within minutes these guys had my phone under their crazy microscope in the shop, $70 later and I was on my way with working cameras again! These guys are magicians! Amazing! Will be my first choice from now on!
31 March 2021 1:21
The people at Kelowna Cell Repair are amazing. I was taken advantage of by another shop in town, but the people at Kelowna Cell Repair were super honest, trustworthy, and just down to earth people. I highly recommend them to anyone needing their phone fixed
24 March 2021 21:26
These guys are great! Quick and friendly service. Very knowledgeable. Brought my phone in to get the screen fixed. Even with a few orders in front of me, they got it done in within a couple hours. Gave me a loaner phone to use while I waited too. Highly recommended!
20 March 2021 0:19
Very friendly fast service. Very knowledgable on fixing cell phones. Very helpful with cell phone tips. Fixed my iphone 11.
10 March 2021 3:58
Great experience getting my phone's battery replaced at a very reasonable cost. They were very busy with other orders, but still managed to get it done for me within a couple of hours. Would definitely use their services again.
05 March 2021 23:42
Brought my iPhone X in for a new screen and battery. It was fixed in 2 hours and they discounted the price of the battery, since my phone was already open for the screen.
19 February 2021 15:10
I brought my iPhone X to have a screen replaced in November, it worked great at first and had no complaints. It has since developed a dead spot that does not respond to any form of touch making the phone useless as it cannot be unlocked to start with. Called them and they said that there was no warranty on this defect and I would have to pay to replace the screen again. Which I will, somewhere else.
26 January 2021 21:31
Excellent service at Kelowna Cell. I had a water damaged phone. They got a part in to check first on this as the potential problem. It was the screen and they had it repaired quickly and efficiently. Friendly and good communication!
26 January 2021 15:41
Sebastian and his team have for many years dealt with my staffs and my phones, always quick, always finds a solution, just great customer service!
20 January 2021 9:42
Trent fixed my phone in seconds and didn’t charge me. This place is great and everyone is so willing to help. HIGHLY RECOMMEND!
17 January 2021 21:24
Went in to get a virus off my phone. The guy fixed it in seconds and even showed me what to do if it happens again. And he didn’t even charge me for the help!
14 January 2021 9:07
These guys are easy to deal with and are good at what they do and know their stuff. If I need anything done on my phone its where I go all the time.
12 January 2021 13:26
I broke the screen on my almost brand new S10 and took it to KCR to get fixed. Not only was the technician professional and knowledgable, he got to work right away and had my phone back to me in no time. This is my second fantastic experience with KCR and I would definitely recommend anyone see them for phone repair/ service.
11 January 2021 0:28
I called in thinking my phone had a problem with the charging port.
They recommended that it might be a cleaning problem instead, and found out that it was a build up of lint. They quickly cleaned it with no problem. Great service!
26 December 2020 10:47
Kelowna cell repair has always been fantastic to deal with! Twice we have to use their services without any issues:) There is a reason why this place has been voted the best of Kelowna so many times! Keep up the good work!
19 December 2020 23:13
These guys are SO nice! Reasonably priced and HONEST! Its nice experience dealing with these guys!

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