Kelowna Floors

Helpful, prompt and collaborative- Peter and Rebecca and their install team were professional. They warn you of an extras, versus after the fact. We would use them again, and recommend them. Great local support and competitive.

We recently had Kelowna Floors renovate our basement floor from laminate cork/carpet to engineered wood with a cork subfloor. They did an excellent job. Rebecca was very helpful during our initial assessment to assist in choosing the appropriate materials and how we should go about the project. Her measurements were good as well, we had 5-10% of planks left in the end.
Greg was the main floor installer for the project and was very attentive to details. He leveled the concrete foundation floor very carefully before laying the cork subfloor. Him and his colleagues did a great job at cutting the wood planks accurately and laying them in a nice pattern. They cleaned dust/left over wrapping well after every day of work.
The pre/after install work was done by Kapiti Built which are excellent and the builders of our house.
We are very happy with the results, premium materials and look!

Oh my goodness!
What a remarkable place to go for my flooring needs!
Rebecca and Len were extremely helpful and super kind!
Highly recommend

Rebecca was very helpful in choosing the right flooring for our needs and design. The installers were very professional, and made recommendations for installation that were over the initial scope but were very much required to get a quality installation. The the final inspection and followup by Peter was handled in a timely manner and all concerns were addressed at the time.

Thank you so much.

Rebecca really focused on our and children’s needs as we began our move into a new home. We were impressed by Rebecca’s authenticity and integrity. She encouraged us to explore other providers. After looking around, we came back to Kelowna Floors, and are glad we did. We were able to have everything done in a week. A shout out to Greg, the installer, who did an amazing work. All in all a very very positive experience with considerate and kind people

Look no further if you need flooring! A personal, family run business that over delivers and cares (YES, CARES!) about their work and their customers. Thanks Peter and Rebecca!

Rebecca and Peter always go above and beyond to provide our projects with quality workmanship, great service, and affordable pricing. Highly recommend Kelowna floors to friends, customers and family.

Working with Rebecca at Kelowna Floors was a wonderful experience. She was responsive to emails and phone calls and answered all of my questions thoroughly. Rebecca helped us choose carpets for our new house that went well with the paints we were looking at and we could not be happier with the results! Rebecca gave us great advice on carpets that met our needs perfectly and she clearly has a lot of experience and expertise. When we wanted to make a change to the order, Rebecca helped us immediately and made sure we were happy with the selections and every aspect of the job before we committed. I cannot recommend Rebecca at Kelowna Floors enough. We will be working with her in the near future to continue our renovations. The service and professionalism are unmatched and the results are beautiful. Thank you so much Rebecca!

We have worked with Rebecca, Peter and Len several times now for new flooring and carpeting. I honestly can’t say enough about how knowledgable and helpful everybody at Kelowna Floors are.
The expertise and professionalism displayed by Rebecca on a consistent basis, is truly something to be admired. Corey's installation skills are epic! We recommend them to everybody we know, whether they are in need of new flooring or not.:) Thank you Kelowna Floors, we will be back! Alissa & Gary Monaghan

My husband and I cannot say enough good things about Kelowna Floors, and specifically Rebecca.

A friend had recommended them and after ordering our flooring and tile from them, I 100% see why. Rebecca went above and beyond every time we reached out to her. She spent SO much time with us to ensure we had all the knowledge and options to make an educated decision and also helped guide us along our renovation. She made sure we got exactly what we were looking for.

We will be using them again and will be quick to recommend them to anyone doing renovations. Kind, knowledgeable, fast to respond and a great attention to detail- we are so IMPRESSED…. This kind of customer service simply doesn’t seem to exist anymore.

Huge thanks to Rebecca and Kelowna Floors for helping us along the way and making our house, a home!

Rebecca and the whole Kelowna Floors team were incredible to work with. From the moment we walked in, we were impressed by her no-pressure approach and expertise. We were able to pick the perfect floors for our lifestyle and have them installed on a short timeline and on budget. We have beautiful floors now for an affordable price. Can’t recommend them enough.

Wow! Peter, Rebecca and their team at Kelowna floors did an amazing job with the selection and installation of tile flooring / shower for a master bathroom Reno that I just finished. Great service, great quality and great price!

Rebecca and Peter provided an exceptional experience from start to finish. Rebecca was efficient in all communication and helpful when choosing carpet for our bedrooms. They are very skilled at measurements and there were no hidden costs. Dinser and Yasser made the install look easy- very skilled at what they do. We would highly recommend this company for your flooring needs.

Rebecca and Peter are incredible. Thank you so much for assisting us in our home reno project! We will always support as we can.

You can rely on Kelowna Floors for expert service and knowledge, with high quality product variety over a large price range. Highly recommend.

Kelowna floors is all about attention to detail! Their prices are fair and their customer service is on point! A big thank you to Kelowna Floors for all your help and expertise and to Sasha and Greg for your professionalism and a seamless install!

I did not have a good experience having my floors installed by this company. There were unfortunate errors made while installing my floors (which I understand - things happen), however; the lack of communication after I had already paid them trying to get them to fix it quite frankly sucked.

It was a pleasure working with Kelowna Floors on my new flooring project. This local flooring company has a great selection of products and amazing service from the owners to the sales team. Luc went above and beyond to ensure that my new floors looked as great as I had hoped for. Thank you Kelowna Floors!