18 January 2024 13:38
He fixed my daughter ignition talking to her on phone!
Very reliable and honest service!
28 August 2023 21:02
I ended up losing my keys when I was Kelowna, and I called, needing assistance since I live in the lower mainland. When he first came, he wasn’t able to fix the problem, since our car was one that used a key fob as a key, and the tech wasn’t working for him, but was visibly upset with that fact, and didn’t charge us since he couldn’t fix it. After about 5 minutes he called me back, and asked if he could come back and try again with a different fob, with now extra service fees, just the original price. We agreed of course and he came back and it worked. Regardless of the outcome the fact he cares enough about job to call back and go out of his way to see if he could fix it, and takes enough pride in his craft to be clearly upset at not being able to help are all things I think should be considered when calling. He will do as much as he can to help you, and I can say with confidence we would be in a much worse position if we hadn’t called him.
05 May 2023 21:40
100% recommended. Over the past couple years, we've utilized services through Ryan at Kelowna Lock & Key, and at Sunvalley Locksmith. For both home services and our vehicle services, Ryan was very helpful, quick to respond, and provided the exact solutions needed (even when one didn't result in a sale). Thanks Ryan. We will be back with all future locksmith needs.
20 April 2023 8:59
If you need you key done, this is the place to contact. He was fast and efficient. Thank you
03 April 2023 2:40
Called these guys at 7pm on a Friday, friendliest service I have received and very knowledgeable. Highly recommend.
15 February 2023 7:46
Thank you Ryan for being so helpful in getting my key fob
replaced quickly and for a decent price. Cheers
07 January 2023 19:31
Very polite and quick; we had a really simple problem that they identified from some pictures and just told us how to fix it ourselves without coming over and charging us for it. Took ~5 seconds!
07 December 2022 7:29
Had to get a couple of keys cut, friendly lady at the counter. Had me in and out in less than 5 minutes. Keys work great!
04 December 2022 23:37
It's too long of a story for here. After a thorough text messaging session, I didn't actually need a locksmith because I found the missing transponder truck key at the last minute. Even without a sale, I found this business to be helpful with follow up calls, problem solving and a professional tone right until the end. The quote over text was a fair price too.
02 November 2022 22:04
This guy goes above and beyond! Absolutely worth giving him a call, he’ll surprise you with his speed and his abilities!
06 October 2022 16:39
I arrived earlier to get my key fob battery replacement, it was an easy fix therefore Teena and Jeremy offered it to replace for free as I have my battery with me. Teena and Jeremy both have a great customer service skills and they both deserve to be recognize. If you need anything from key battery or anything lock and key related, ask for Teena and Jeremy as they are so knowledgable and at the same time understand what the customer needs and both have a good attitude.
05 September 2022 22:41
Had issues with my door lock / ignition. Was going to get my civic towed to the shop, but I ended up hearing about Ryan at Kelowna Lock and Key.

He came to my house, cut me a new key, and fixed both my door lock and ignition for an extremely reasonable price. Less than half of what the shop quoted me. Everything works amazing now and I'm super happy with the service. Wasn't even at the house for an hour. Very impressed.
04 September 2022 16:50
Kelowna Lock and Key delivers an incredible service! I needed a programmable auto key cut and Ryan at KL&K was right on it! He answered every phone call I made (calls didn’t go to voice mail & so didn’t wait hours for a response). He texted me additional helpful info and instructions to assist my situation. He serviced my problem on site in less than an hour. These guys are efficient!
04 September 2022 3:13
I lost my car key in while paddleboarding in the lake and Ryan helped me access the car as well as making the copy for a new key. Simply amazing service. Single handedly saved our road trip. Thank you!
21 August 2022 4:26
I live up westside road, and they were coming after hours, in half the time the competition quoted. Very easy to deal with. Great customer service. 100% recommend.
16 June 2022 6:10
I locked everything (phone, keys, wallet) in my car and these guys made sure someone was there super fast to help me. Very grateful for their help! It took him less than five minutes to get me back into my car. Plus, the price was very good; not even a broke student can complain!
28 May 2022 1:11
My experience with the team at Kelowna Lock and Key has been incredible. From the moment I first called him on the weekend during the evening to him coming to my location the next day to look at my jammed ignition in my car. It was a stellar experience. Not only was he the best price in town, but he was diligent and careful to take care of all my needs right away. It was honestly a pleasure to have worked with him.

I could not recommend these guys anymore. It's honestly been an incredible experience and I would call them back if I need to (hopefully I don't haha)
26 April 2022 20:40
The employees there are so amazing and kind! They were more than happy to help me find the right key over the phone, and they put the product aside for when I arrived in store. They had everything ready for me and offered additional help if my lock didn’t work properly. Very kind people, great store!
17 October 2021 10:50
Great, professional, quick service from Ryan. Very patient and good communication with a newbie (me). Thanks again!
13 October 2021 13:19
Great service, Bryce was so helpful and accommodating. He was friendly and fast. I recommend them & him for any future lock & key dilemmas. Thank you Bryce so appreciative!
07 October 2021 4:25
Ryan was great. Awesome communication and availability. Great knowledge of his craft. Highly recommend these guys
26 August 2021 8:30
Awesome Service! Had to rebuild the tumbler in my ignition! Called him on a Saturday and was in my parking lot within the hour! Awesome and affordable service! Thanks for getting me back on the road:)
12 August 2021 3:15
My key was getting stuck in my car’s ignition, wouldn’t go all the way in, wouldn’t turn, and my steering wheel was locked. No amount of jiggling would work! I looked online and found a review from someone with the exact same problem on this page. I gave Ryan a call and he was able to get to me that day. He was speedy, professional, and reasonably priced! I found him through a five star review and now I’m leaving my own! Thanks!
17 July 2021 15:26
Ryan helped me get into my car today when I locked myself out. Would not have been a great start to the weekend. However he was there instantly and got my on me on my way fast. Very professional as well. Thanks Ryan!
19 June 2021 2:00
Ryan was extremely knowledgeable, patient, and helpful. Explained my options clearly and did exactly what he said he would do, in record speed. 5 stars is not enough, every once in a while you should be able to award 6 to a business.
20 May 2021 9:02
I called, trapped at a house full of fiends. My key would not start my car, and even though it was his birthday, the locksmith walked me through how to get my car started without the key, free of charge.

He is also giving me a good price on the lock repair/ key making I need.
13 May 2021 17:44
Family owned and operated. I have been going here since 1998. Dependable, honest and they have lots of experience. Street parking is also plentiful.
10 May 2021 16:19
I was referred to Ryan by my mechanics for a new key fob. He replaced and it was still giving me trouble, Ryan continued to work with it until it was working properly at no charge. Always follows up for appointment and on time. His experience and customer service is so appreciated!
27 April 2021 18:53
Ryan provided phenomenal customer service and I would highly recommend Kelowna Lock and Key to anyone who needs an automative lock fix!
21 April 2021 1:38
I just wanna give this guy a shout, he gave me free advice as my key wasn't fitting into my ignition, he told me a list of things I could try out before I had to drop any money, and also told me straight up the ballpark of how much it would cost if it didn't work.well it worked, thanks again, 10/10 would recommend, service like this doesn't come around often
27 January 2021 18:35
I locked my keys in my truck in downtown Kelowna on Christmas Eve. Kelowna Lock and Key was working on a car nearby and the employee offered to do it fro free! Within minutes my door was unlocked and keys were in hand! Thank you for your friendly and kind service! I will definitely use this company again!
26 January 2021 21:46
Awesome service! Just got my locks fixed on my truck for CHEAP and it only took about 3 hrs. Very pleased with the service. I highly suggest this place if your locks are broken or anything to do with locks these are your guys to call! Thank you Ryan you are the best!
21 January 2021 21:14
Super professional and awesome customer service. Didn't even charge for the service call and gave me the best solution out there to fix the issue with my BMW X5 door locks.
11 January 2021 7:44
Ryan answered my call with a great attitude and knew exactly what my issue was and how to fix it. He came directly to my home where my vehicle is and fixed my ignition, made me a new key and even got my key fob working, all for less then the price that he quoted me! 10/10 service! Would recommend this business to anyone looking for quality and professional service!
02 December 2020 14:42
First time I’ve ever gone to a locksmith and I couldn’t have been any happier with my experience. Ryan was a very kind and friendly and did an amazing job and it was super quick. I highly suggest Ryan at Kelowna lock and key! It was a great experience! For a very reasonable price as well:) 10/10 for sure. Thank you Ryan!
30 November 2020 23:20
So attentive, clear and specific, and good price.
I got my car unlocked late and that were there in 10 minutes!
20 November 2020 7:21
Very responsive to customer concerns and committed to the community in which they operate. I was impressed.
06 November 2020 20:34
Fast efficient service. Brian goes beyond the norm of customer service. Kelowna Lock and Key 5 star rating.
06 November 2020 14:35
I lost the key to my Harley and Ryan was able to book me in the same day. He was on time, professional, kind and the key works perfectly. Highly recommend!
14 September 2020 5:04
I called Kelowna Lock and Key to have the keyed gas cap lock on one of our company trucks removed with very little notice as the truck was on empty and we did not have the key. It was a high pressure emergency situation on our end and these guys were able to help us out very quickly. Very impressed with their ability to help on short notice. They were even willing to meet us in Lake Country if we needed.
22 July 2020 22:29
He was an absolute life saver for me! Showed up in less than 20 minutes to reprogram my car key fob and was almost 1/3 of what the dealership would have charged, not to mention he came right to me so I saved the cost of a tow! Wonderful service, I would highly recommend to anyone needing any locksmith services in Kelowna!:)
12 May 2020 9:28
I contacted these guys about a month ago because of residential door lock issue. He quoted me a fair price but he wanted me to try fixing the problem myself and he walked me through the process by texting me.

I eventually got the issue fixed and didn't need him to come but I was very surprised that he would do this service over the phone while not making any money! I will definitely call these guys first if I ever need their service. Very highly recommended.
08 April 2020 0:29
I misplaced my van key I phoned the dealership first.wow I really couldn’t believe the price quoted not to mention I would have to get a tow as well. I read Kelowna Lock & Keys’ business outline & thought this business will be able to help. I received a quote at the time of day I requested & was a savings in comparison to Dodge. Ryan arrived when he said he would & got to work. He got me re-keyed in no time. I’m very pleased with the service that I received. I wouldn’t hesitate to recommend this business to anyone. Thanks Ryan for your help I appreciate it.
14 March 2020 21:57
I've used Kelowna Lock and Key for issues with my ignition twice now and both times the service has been excellent. Ryan is very responsive, quick and reasonably priced. I highly recommend using Kelowna Lock and Key and wouldn't use anyone else.
09 March 2020 0:16
I would give Ryan 10 stars if I could. He went over and above for our clinic. Gold stars across the board. Thank you again!
20 January 2020 2:41
Had to have a copy made of our Honda chip key. They had it done in 15 mins and with a significant savings from getting it from Honda.
31 October 2019 23:16
Young blonde guy came in during the weekend and changed my lock fast for at least 50$ cheaper than the other places quoted me. He also made a couple new keys for me there in his van and tested them for no additional cost. (Probably not a regular service they do)
16 October 2019 22:59
GREAT service. Ryan is super fast, efficient and above all honest as well as friendly. Terrific business to deal with.
24 September 2019 8:57
I can not say enough good about Ryan! Last Thursday night I lost the key FOB to my Honda CRV and called the Honda Dealership Friday morning. They said I could have the vehicle towed there to re-key or call Kelowna Lock and Key, who they highly recommend. I called Ryan and he was here by noon! The Friday of the Long Weekend! Cut and programmed 2 keys right here in my driveway! Super polite and professional, done!
So today my original FOB was returned, I called Ryan to reprogram the FOB and he said he was super busy, in the middle of moving to Lake Country, etc. He showed up here at my house and reprogrammed the FOB! I said what do I owe you? He said 'Nothing, Cheers! '
Through all of this, the vehicle never left the driveway! Awesome service! Thanks Ryan! Cheers!
01 September 2019 15:39
Ryan went out of his way to make sure that I was properly taken care of and gave great advice. I would recommend his services to anyone.
12 August 2019 16:06
Mr. Miller was quick to respond and had my keys cut and had my truck running in a reasonable amount of time! The cost was very good! I would not hesitate to use his service again and will recommend it to everyone I know! Again thank you Ryan!
22 July 2019 8:59
Ryan is the absolute best! He could even predict the model and year my car was when I told him I had a problem with the ignition. I called him last minute and he arrived all the way to Lake Country within the next 2 hours. He was quick, professional and gave a very fair price. I would definitely recommend!
14 June 2019 22:19
Ryan ans Steve provided great service after I lost my home keys. Fast to respond, friendly and fair priced. Would definitely recommend!
05 June 2019 5:36
Great customer service! My 7 month old and I were at the airport after travelling for 8 hrs, and unable to get into my car. Brandon got into my vehicle and then we realized that it needed a boost. My daughter started to have a meltdown, and Brandon was positive and calm. He boosted my vehicle and got us on our way. This was not in his job description but he was so kind and patient with us. Thank you so much Brandon, you saved the day!
24 May 2019 9:55
You can search around for a good locksmith.or just use this guy.amazing service.no hassle and saved our butts not once but twice.i recommend this company 100% happily leave a great review for people/companies who deserve it.he does. 5 star rating
21 May 2019 11:42
I was having issues starting my vehicle, and Ryan patiently guided me through how to fix it over the phone! Saved me time and didn't have to pay for a tow! Would highly recommend them to anyone!
11 May 2019 4:46
Our 18 month old locked herself in the BMW. Called the and guys were on their way IMMEDIATLEY. And on Easter long weekend they rushed out! Thank thank thank you. Highly recommend. They were also right up front about fees so there was no surprises which was very appreciated
22 April 2019 0:38
Ryan helped my Dad out when he had no keys for his car on a Sunday morning. He was professional, courteous, and cheerful and we wouldn’t hesitate to recommend him.

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