KFC

My body hurts, I feel sick and today I can't even get out of bed. I am an Uber driver. I went to order, but at first they said the food was not ready. You have to wait five minutes until the chickens are cooked. It was not enough, I waited another ten minutes, wait one more time, it was very cold and the shop door was closed, I asked them to open the door several times, they said it was the door of the restaurant. From now on it's closed, we only serve through the window, only five more minutes of food.it is ready. I waited for my order for nearly forty minutes in the extreme cold. The workers there are so rude and irresponsible that they didn't even give me a simple apology. What should I do to get my right from them? It made me sick and I had to stay home and away from work for a few days. I had to work all day this week to pay my rent. If anyone who reads this text knows how and where to complain about this restaurant.please guide me

This location is yikes! Don’t get the chicken nuggets- they are the smallest little nuggets ever. Like the size of a toonie!

Horrible customer experience, the staff at the POS couldn’t handle the queues, back of house staff told me Black Friday BOGO bucket deal is available in store, ended up not the case. The manager in denial mode, without any explanation nor solution. Never go there again. Such a disgrace on KFC’s reputation and standard.

Please do not order your kfc from this particular location. The chicken is always dry and small portion size for higher price.

Just ordered the 3 piece nugget meal and the portions are like so tiny its quite comical. I was shocked at how little the portions were, its simply unacceptable to even sell this kind of item. For $4.00 its a total rip off. The tuesday special is not even a comparison to this item and costs less.

This store seriously need the attention on quality control. Chickens and fries are brown coloured (which means frying oil MUST be changed), macaroni salad went bad, no carbonic acid in Pepsi.

Paid for "Mega fries" and upgraded the chicken and got this pathetic meal. Food was cold too.

Got the new nuggets worth 11 dollars, extremely salty and burnt, when i went back an talked to the counter staff about it they denied taking it back. When 8 out of the 10 nuggets were still in the box. I understand that they might have a policy of not taking back the food but the staff completely denied the mistake and talked rudely.

They gave us burnt and over salty chicken nuggets. Then denied their mistake and talked rudely to us. Highly do not recommend.

I purchased a knockout meal box, in that I got small fries, chk popcorn, burger and fountain drink. I ordered the spicy chicken burger but I received the regular with white mayonnaise chicken burger instead of spicy and the portion of chicken popcorn was less (4-5pcs). So I went to the counter and approached the KFC employee and I told her about my order that I got wrong burger and the portion size of popcorn got very less. She saw my receipt and checked that I ordered the spicy chicken but received the regular chicken burger, then she gave me the spicy sauce separately in dip cup and told me that we serve chiken popcorn like that only. So I asked her why don't replace my burger and she told me that she can't do that. Because now KFC want to save some cost and they can serve whatever they want to server to their customers. Pathetic customer service, worst food and the portion sizes and terrible KFC experience.

I'm talking about Ginny. I don't know what KFC Needs for hiring but I know a rude person can't be a good decision to work in KFC customer service. She can't keep her manners and also can't handle things. I'm easygoing otherwise I could show her who is homeless clearly.

The customer service is horrible first of all. The ladies at the counters are never in a hurry, even though people are waiting. They take one order, wait for it to get ready, then take another order. Next the food, worse than any other KFC around! Not hygienic, not clean. The food court area is quite clean, but not the store. I don't recommend it at all!

Worst food court KFC ever. My partner ordered 4 pcs of chicken and some fries, chicken was cold and soggy and fries were soggy and cold as well. This is 2nd time happening to us. When we tried to talk to crew members they said if you want hot food you should tell us in advance! I mean isnt it suppose to be hot? Well never coming back again.

I went there to buy plant based vege butger, but the lady who works there tells me that they used the same oil to cook veg and non veg burgers. So, why dont you advertise as Plant based Veg Burger with Non Veg Oil contemination. I dont know how its Veg Burger then.

Not only was the food dry, you get drum sticks only when you order chicken wings. They must have put someone either lacking common sense or mentally challenged on the shift. To make matters worse, they refused to exchange. It could also be racism so you may try your luck if you are not Asian and don't care about their manners.

I have lunch at KFC in MetroTown Food Court. The two pcs of fried chicken are very good. I enjoy the food very much. Would go back again. Service is fast despite of a long lineup. Service is friendly.

Awful customer service from their management Ruby.

Ruby, for some inexplicable reason is "the manager" in that KFC.
She was very rude, incompetent and very aggressive (even with her own employees?).

KFC should consider to evaluate the commucation skills of their supervisors and their capacity to manage their stress.

There is indeed, in some cases, very good workers that deserve promotions, but unfortunately they cannot or they don't know how to manage.

Worst food I ever had. I ordered Zinger box
chicken was dry and not fresh (looks it left for two days outside the fridge and dried an then they serve it again) it taste like nothing
bread that they used was also not fresh They said if I want cheese and tomato they will charge me if I wanna fries they will charge me when I asked why? They showed me a small cup of fries and said if you want this you need to pay more (my order was a combo box so there is no reason to charge or even ask people for what is on their order normally)
After asking and wanting to charge me for stupid things I told them to give me exactly what is on the menu to stop the cashier so unprofessional staff
Worst food quality
Shame on you
never come back