Kumare Restaurant and Bakery

I will be as fair as I can. We dined-in 6pm Sunday evening as we are in a habit of supporting family owned restaurants in our city. There were only another couple at the restaurant who are almost done and are about to leave. So in short, my wife and I are the only customers in the restaurant at that moment. We are courteously given 2 glasses of water together with the menu.would be better if it was followed by a nice "hello/good evening" gesture. They are not rude, but not pleasant either.

We are starving and ready to order. Unfortunately, we have to catch their attention to let them know we are ready. The servings came in not long after. Food is okay but the portions you get for what you pay is not acceptable. Expensive to say the least. Isang platitong inihaw na liempo costs us $18.75, Pancit Canton for $16.50 (good for 1 person).

At this point we are THE ONLY CUSTOMER inside the restaurant, yet our glasses of water wasn't re-filled and not one crew passed by to check on us if everything's okay.

When we were done and ready to pay, we are waiting if they would at least take a glance on us. I guess we can just storm out and they wouldn't even notice. I finally just called their attention and paid my bill shortly. Again, WE ARE THE ONLY CUSTOMER PRESENT THAT TIME.

Food portions and service really need to improve. I dont mind paying a premium so long as it is worth it.

Some pieces of the Lechon Kawali ordered seemed re-fried or re-heated. They mixed it with the freshly cooked pieces. You can see the difference because it looks dry unlike the newly cooked ones.

Had dine in. Food was decent but service was slow. Went to do take out after the meal and get a couple things to go and they forgot to give me one of my items and didn't give me my change either.

Bought pork sinigang and the meat was so boney had no actual meat on it at all. It was also $17 and the portions was so small.

I came here yesterday and asked to use the washroom as it was an emergency for me and the lady working there refused me to use and was very rude. Even after requesting 2-3 times she didn’t allow me to use it. I could have buy the food after the restroom usage. Anyway! They need to teach their employees about HUMANITY.

The menu prices is way too different after you received your bill and paid for it, update your menu price, please.it's deceiving.don't fool people.overpriced ever since.i will never ever eat here anymore.better to visit LaMesa grill, Cabizerra or Mang Ruben.

Excited to find this Filipino restaurant in Surrey. Bought 2 platters-$80+ and $112 for meat platter- worst expensive seems reheated left over food cooked. Unchewable burnt ends lumpia shanghai. My aunt 94 y/o cannot even chew or swallow for fear of choking. Only 2 BBQ sticks in a $112 meat platter. Extra Small cut crispy pata on the platter. Only plain Soup stock served included w Platters. Paying Canadian $330 is not cool for these 2 platters. Sticky uncleaned floors. The worst Filipino restaurant I have ever tried in my entire 60 yrs of life. Horrible experience. Hope u wont get tricked on a reunion get together like what we did meeting family in Surrey.

Ordered pork sisig for to go and they gave us warm burnt pork and the serving was less. The food looked and tasted like a leftover from yesterday’s serving.

If you like Filipino food and would like a restaurant that is not ‘turo-turo’ style then this is a good place to come try. The menu has a lot of different options to choose from. The sinigang and pork bbq are generally my favourite Filipino food and the flavours are on point with how they should taste. However, I wouldn’t say anything is pulling me to come back. Also, the service is not very attentive.they do not come and check in on you at all. If you need something you have to go up to the counter to get their attention. Overall, this is an authentic Filipino restaurant that I would recommend to others if try if they never had our cuisine and don’t already have a Filipino friend to feed them this food at their home ;)

Way too overpriced for the quality of food. We ordered take out. Sisig, Kare-kare, Kaldereta and we paid $80. Over half if the meat was fat. Portion is so-so too

If i could give it zero stars, i will. The food is not worth it.it used to be a great restaurant (or maybe just the richmond location). The food that was given to me were as hard as pebbles/marbles. Can't even eat it- my money went to waste, i was gonna return it but i live a little far. This delta location is a scam.they call it filipino dish but it doesnt taste like one.

The amount of food you get for the price? !? !
Almost $30 for maybe 10pcs of squid? !? There was 3 pcs of meat and all vegetables in the kare kare? I understand inflation but seriously? !? Wow!

We recently went to Kumare for take out food, we ordered Kaldereta that cost $19 for about 4 or 5 pieces of meat! Highway robbery!

Lousy service. They don’t really cater to the needs of their customers. Last call time is 7: 30pm. The first time i aarived there was 7: 33 and they said i cant dine in anymore because it’s past the last call. The following day i arrived at 7: 22 pm and still i was not allowed to dine in. They should change their last call to 7pm if they really know what last call means.i will never dine and won’t recommend this restaurant ever.

We just ate there tonight and the food was so good especially the buko pie also the waitress was good they served the food very well.

Absolutely delicious! My first time having proper Filipino food, and it did not disappoint. Great service, highly recommended!

Great tasting Filipino foods! A bit pricey for everyday meal though. Would recommend having more combo meals on their menu.

Have an event here and customer service is very bad. Our guests kept on asking me what’s going on with that staff (there supervisor) because they noticed she kept on dropping the chairs and also the plates. We don’t have any problem with there foods cause they’re all good no doubt about it.

Our go to Filipino Restaurant near our place. Whenever I crave for Kare Kare, Sisig and Dinakdakan, this is the place. They have awesome baked goods too from hopia, Ube is my favourite to Brazo de Mercedes. Food is yummy and affordable, service is great too

Ordered Bistek tagalog for dine-in which is sour tasted like it's going bad. I told them when i was paying and they insisted that they would just re cook it for me and that it's fine.it was not! I saw them put their finger in tha sauce and tried it twice and still insisted for me to take it.they were impossible to deal with so I just payed but I won't ever comeback! WONT RECOMMEND!
Bad customer service!

It’s very expensive for the portion of food they serve while the food tastes average. Service is also not that great too and they’re quite rude and insensitive.

I gave them 2/5 mainly because of the ridiculous prices for their small portion meals

Ordered food yesterday, workers were all grumpy and just left my order on the table. Honestly, if staff are burnt out, don’t take it on your customers. Very expensive for such a small amount of serving, couldn’t believe it’s all worth $100! Horrible experience and what a shame to be in Filipino retaurant as Filipinos are normally welcoming…will never go back in this place.

Worst Filipino restaurant. Ordered hot kalamanse but water was not hot at all. Asked them if they can re-heat and they responded we can only re-heat using microwave. That is for 3.75 per cup. Lechon kawali came after lunch in a small plate. All our orders did not have taste. When they were picking up dishes from other tables, they just throw them in their plastic bin and made so much noise. Worst, worst ever. Will never be back. Avoid if u can.

Expensive and not worth the money. Seafood kare-kare repeatedly gave me an upset stomach. Won't be returning.

***Really Bad customer service in Kumare Richmond***
Since dining is restricted, I called to order for takeout the day before Mother’s day as I knew it was going to be busy. I called shortly after to change the pick up time half an hour earlier which was acknowledged. I have to reiterate.one of the staff members said it was ok. The next day, I was there at 11am, the time I had changed to (originally it was at 11: 30am). I was told to wait several times without anyone even explaining what was happening. They knew I didn’t speak Tagalog but I understood pretty well when they were talking between themselves saying “when you change your time, you lose your order! ”. It was soooo unprofessional. I didn’t get any explanation or any apologies at all, at all! I waited half an hour and got my order at 11: 30am. To think I even tipped them beforehand when they did NOT deserve thatl. I understand that Mothers day is a busy day but do you really have to treat your paying customers this way? Take out is the only business that restaurants have (if no patio seating), that’s it, that’s all you have to do - very brief interaction with your customers and you don’t even do it well. I really like crispy pata but I think I will just get it from Pinpin or Little Ongpin next time. If you don’t mind tactlessness and unprofessionalism, you’re okay here.

Very delicious crispy pata and great service. The rice and green beans in coconut milk was also a very nice choice for side dishes.

Their siopao is so bad that you can't even finish eating it. I even asked if they have a sauce for the siopao, they said no, it is already "malasa". It's not "malasa", it's malansa.

Nice cozy Philippino restaurant that serves yummy food. I'm often taken there by my Philippino friends and they just handle the ordering. All I do is just be there.eat.and pay my portion lol

Never had to worry about what comes since so far nothing disappointed me

We went on a Tuesday afternoon and place was quiet. Ordered goto, tokwat baboy, tapsilog and shanghai. Best goto I’ve had. I wanted a lemon but cashier was busy and kitchen person lent me my lemon Fair price and amazing food

Not gonna come back there. We just get off from the ferry and we go straight there at 7: 15pm October 19,2020 and the lady said they only accepting take out. Really disappointed! In the signage outside said close at 8: 30 or 9: 00. The lady was very rude. And im very upset.

Quality remains during the pandemic. Safety protocols don't get in the way of the top-notch baked goods and restaurant dishes. Quickly ordered pancit bihon for lunch, takeout. Sit down service was still available at this time. Consistency between this restaurant and their Richmond location. Very pleased!

Very poor service (or lack thereof). Front desk women are almost rude even. Over priced average food.

Authentic Filipino food will recommend to others and nice service and staff. Good experience over all. Needs to improve the washrooms. Following COVID-19 protocols

I NEVER ENTERED IN TO KUMARE RESTAURANT. I AM GOING FOR LAUNDRY NEXT TO THE RESTAURANT.
THANKS

Really Good Filipino Food.
Friendly staff
100% will recommend to my friends and family

Food taste old. Frozen food they just thaw your seafood kare-kare. Bbq has after taste. I was expecting atleast they will serve you good food. Never ever eat here again. Dessert if okay.

One of the Very good Filipino dishes that you can find in the Surrey/Delta area. Meals are prepared and cooked as per order so they are fresh out of the kitchen. There also some Filipino desserts available if you're looking to indulge yourself. Service is also very good and fairly quick and reasonable. Definitely will keep coming back.

We placed an order for pick up. On the day of pick up the food is not yet ready. I need to wait for almost 1 hr. The food is pricy compared to other Asian restaurant. The service is not good.

Got there at 750 pm. Food was great servers was fine. Food was very fast, we ate well while my children are still eating they took he" s food away and started to clean the table. It was a mistake non the less a grave mistake like they were eager to leave the place at 830pm the time show they close at 9pm on wednesday. So my advice eat there early so you would not hurry to go out the door during closing time. Or let the customer know they close early on the nights they want to close so to avoid this thing from happening again.

The food is good but prices are a bit expensive and serving is smaller compared to other filipino restaurant. We had our breakfast here and the soup that comes free with the platter was really good just like the one served in a karinderia back home in the philippines. Will try their other menu on my next visit.

Our server needs to be a lot more friendlier and should smile. Did not even attend to us and was just chatting with the other servers the whole time. I had to walk up to front to get my bill and on top of that poor service, they charged a hidden gratuity charge of $15+. Will not recommend this place. Overpriced and poor service.

Yummy but the serving is so.little.when we ate at the restaurant, the serving was good for 2-3 people. When i bought the same dish for the same price the serving was 1/3 of the order on site. I feel robbed. I will not eat there again.

OMG watch out when you are paying Debit or Credit Card, the cashier will ask you to choose 12% as a tip.
As far as I know its up to you how much tip you want to give and it depends how good you like the food and how you like the service.

Dont even try to go here at this restaurant.worst filipino restaurant ive ever been to.high priced small serving worst customer service food is mediocre. Spring rolls is all wrapper and tougher than a cardbord.

Very Disappointing service, Kumare Restaurant only have 2 waiters because i only saw 2 service crew, we wait for 50 minutes and my kids are hungry already, Theyre serving the ones who has large amount of order first as i am observing it! 2nd, Foods are very expensive but not good enough on 1 order bowl, not like the other Restaurant here in Richmond. Cheaper but Satisfying! Im not coming back at Kumares, and i wouldnt recommend them. Food is Gold here.

Ordered Tofu Pancit for take out which was not on the menu. They happily accommodated. I enjoyed it very much. The aroma of garlic was really strong if you are fond of it. I would’ve much preferred it though if there were more vegetables like broccoli, snap peas, mushrooms among others not just carrots and celery. Food always cooked fresh. The staff are friendly in person and over the phone. F

People might say it's overrated, but it really isn't. Legit the best Filipino food south of the Fraser river, and be sure to go on the weekend for their Cebu style lechon.

Ordered a dish to go along with our dine in so by the time we finished eating it would be ready. A large group came in and we were completely forgotten. I literally had to bring my dishes to the counter to ask for a doggy bag, then had to plate it myself. Then they forgot my to go order so I had to wait another 30 minutes. I enjoyed the food but would not go back due to the bad customer service.

3 stars due to high lunch price. Tasty food, the chicken in my Kare Kare had so much skin, not crazy about that. The Curry chicken was tasty, more veggies too, but same thing, with the skin on the chicken.

Pre-ordered our meals so when we got there they'd be ready. But they didnt even prep them so still had to wait 30+ minutes: (

Filipino food. Delicious love the boneless milk fish and garlic fried rice. Price reasonable. Place big good for groups. Friendly staff

Lechon is not good dont order it.they dont show the computation for the tip.they just proceed to bill you and just be shocked.maybe need to ask our consumer rights for this.

Food was good. Plenty of space inside (dining) and outside (parking). Service was fine.

Edit: The recipe has changed from the last time I provide a positive review. Now all taste the same but not in a good way. I'll have to change this from a 4 star to a 2

Edit 2: So we had lunch at this place roughly 3 weeks ago and the recipe has been changed yet again but this time positively. I have updated my review from 2 star back to 4. The sizzling plate was good, the crispy pata was good. I would note recommend this place to y'all reading this.

Their lechon kawali is over fried there's no more fats on it and the bulalo doesn't look and taste like bulalo why is it full of ginger?

Very bad customer complaint response by owners. We will never order lechon again from this store. The lechon skin was not edible at all because it was so tough and even after reheating it was not chewable at all. The owner does not want to listen our explanation and did not even apologize. The main reason they said that's why it was not good is that we were late picking it up from their store by few minutes. Good quality Lechon should remain good even several hours after cooking. We suspect this was an old lechon maybe resold to us from the other day.

For the price it is not worth it. The food is mediocre & small portions.the set up is cold (not inviting or homey). There are other Filipino restaurants around the area that definitely gives you more bang for your buck.for a whole cake alone is $45.and for 6 people for boodle fight is $200.really lol. The staff is ok the servers seems to always be in a rush to turn the tables even though there's barely anyone in the place and the host at the front seems to have an attitude. All in all if i had to describe this place as a whole. I'd say its COLD.

This is the worse service I got in my life. These two Filipino ladies never finished anything and would have the audacity to tip herself without letting us know and told us to just put the PIN number and the bill got up to $100 without us even knowing until the receipt popped up. If I could give this location 0 star I would. We were ignored so many times and we would asked her to help us and walk away. This place is a sad excuse for a restaurant. This puts a bad name on Filipino food and restaurant. Filipinos are supposed to be very hospitable and this restaurant is no where near any kind of customer service. Even McDonald’s give a better customer service.