London Drugs

One black woman who work in the photo department is very rude and impatient. When I ask her questions, she yell at me and said: " I told you already. " She said she didn't know why I was not happy with her. Excuse me, who will happy with her at that way? I said: " In fact, you are not nice to me. " She argue: " no, I am very good. " I said: " Ok, that is good. " But I will never come back again to choose London Drugs to take any photo.

I wanted to buy Lotto tickets for Lotto Max and 6/49, but the line up for the cashier's was long and slow. I saw the self checkout had lotto tickets sign on it and asked a lady for confirmation.yes they do have and they work. This London Drugs lady helped me out by showing me how it was done at Self Checkout and I appreciate her help. Thank you, Julia L at self checkout. You have helped me out and I truly appreciate it very much.

Came into this location for a price match, great service provided. Simple and easy process, was out in 2 mins.

I go to this London Drugs mainly for recycling and for loading my Compass Card. The overall experience is decent.

Most employees there were kind and helpful, and I can feel that they were trying their best. One male cashier stands out for being energetic and upbeat, and the energy makes me feel welcomed.

The store is generally clean and organized.

The bathrooms are located on the right side of the entrance and is basic but functional. There were times when the bathrooms could use some cleaning regarding toilet paper pieces on the ground. There are 2 sets, one for the male and one for the female, with lockable doors.

The recycling section has a variety of materials you can recycle. Sometimes, though, the plastic bag recycling bin can be full and left no room for us to drop off our recycling. Someone should clear out the bin more frequently.

If you are just looking to do some grocery shopping, dropping off recycling and seeking other services without anything special and fancy, I recommend coming here.

I brought in photo data with specific dimensions for a CD cover, knowing they wouldn't fit their existing print templates. However, Vibe and Jay from the photo lab department were incredibly helpful and went above and beyond to assist my request. The tech department also provided great support, and the whole team was exceptionally friendly. I don't usually write reviews, but I had to express my gratitude. You guys are amazing and truly deserve recognition for your outstanding service! I'll definitely be returning for any future needs.

I would like to post a big thank you to I believe her name was Terry who assisted with a specialized photograph recently. When I told her what I needed, she knew exactly what I required, dealt with it efficiently, smoothly and effectively and I couldn't be happier. What a relief to have her assisting me. Very very nice to deal with. Thank you so much.

One of the "better" drug stores locally that seem to have well stocked shelves when it comes to medication needs these days. Most of the staff seem helpful - but you definitely need to find them if you need something. It's a big box store that carries a large variety of non drug store needs as well.

One of your staff treat me badly in IT repair reception. The beard guy. He was so rude! Other guy was nice one even the guy in the repair shop he was so nice. Staff has to be nice with customers.

The people in the computer department are great, retail is a tough gig. I have a couple questions about the store and how it is managed. We purchased a brand new computer, within two weeks the power supply died and the PC would not start up again. It has been two more weeks now, and we still do not have it back. This is no fault of the department, this is the store not having the parts available. Also, I had a laptop that required re-formatting, the manager said it would be $160 and they needed to send it away to be fixed. I took it to Abbotsford London Drugs, they did it in house and it was ready in two days. The cost was $90. Does this make sense? I guess I will start driving to Abbotsford from Langley. Update: Monday will be 3 weeks without our PC, it has been in for repair longer than we have owned it. We are returning this computer and purchasing one in Abbotsford London Drugs. Total waste of time, not happy. Another update: Cannot return computer as it's over 30 days, although they have had the computer in for repair for 3 weeks. Picked up my computer today, still not working. IT guy called in sick, no back ups. Tried to call LD in Richmond to see if I can pick up a power supply, nope. Taking my computer to somewhere else today, other than London Drugs as they don't have the parts. Stay tuned. Update: My part never did end up showing up, the computer department had to order another computer from different location and steal the part out that one. They got the repair completed. I have never has an experience like this before, very strange.

Compass Card machine, ATM

If that's what you needed from a review, there ya go.

Otherwise;
Medicine selection is remarkably lacking and small for a company who has drugs in their name.

Surprisingly alright fashion section?

Beauty selection is very well curated and the space well used.

Food and seasonal sections often have unexpected treasures and we love this location, especially, for it.

Remarkably good housewares and appliances section.

Electronics section feels borderline retro here and there with a lot of the in store items feeling outdated compared to online selection.

Overall, it's a great mini Walmart but a terrible drug store. How this became their business model is beyond me.

Thank you so much. Bought a Tucci suitcase. It fell apart first time I used it. Tucci wanted me to ship it to Portland 500 km away. London drugs gave me a refund after 4 months. Made my day. Great store b

Shayna and the electronics team were really helpful getting me the new sale price on the TV I bought three or four days ago. Fantastic customer service; they jumped through hoops for me and made sure I was satisfied. 100% recommend thus location; and also, they have some of the best prices on stuff when I compare with Bestbuy, Wal-Mart and others! Thank you guys, you earned all five of these stars! Sorry for the trouble!

I moved to Canada about six years ago from U. S, and for the first two years I never stepped into any London Drugs as I thought it was just a pharmacy or a Canadian version of Walgreens or Rite Aid, and I was wrong. This year I bought some camera gear, the sales team at this location are patient and VERY helpful. I can tell they love photography and studied a lot on the gears they are selling.

Ordered mason jar mugs with pictures and the pics are so transparent you can't see them. London drugs did nothing to help. There should be a warning on the description on how they turn out. Their recommendation is to drink milk in it!