Long & McQuade Musical Instruments

Were helpful to me with a difficult order and got what I needed despite some hiccups. Long and Mcquade always coming through for me.big upz.

Great experience. I rented a guitar and an amp no problem. Would definitely recommend to friends because of friendly staff.

Fantastic, knowledgeable sales staff, Unreal repairs department. Always a delight to deal with these folks. Keep it up guys!

Always a great experience visiting Long and McQuade.
As luck would have I stopped in at the Kamloops location only to find one of the staff who served me was the same individual who assisted me when I visited the Surrey B. C.location. What fun!
I can't say enough about the service I receive on a continuing basis. Top shelf folks top shelf!

Excellent service and knowledge as well as a lot of inventory. Everything you'd need us all here in one shop. Rentals, sales, repairs, lessons.

Staff went above and beyond to help me when I was having Issues with an audio interface. Got me into the right one, and I couldn't be happier.

I recently got into music and I don’t think there is a better place to start. I drove 2 hours from kelowna. The staff was so helpful! They put everything aside for me. They have an amazing price protection policy that they are happy to use. The customer service over the phone was amazing! Even after I had done my purchasing they were helping me over the phone troubleshoot my midi controller. They made sure everything was right and I was 100% satisfied with my purchase. I will be back for sure!

Rob is a highly creative percussions professional always ready to serve with humble Grace and kindness. Long & Mcquade is a musicians haven and best support for instruments tips and rentals.

Bought a used guitar here today from Tyler, he was very knowledgeable and gave me a great deal, thank you

Terrible customer service.all 3 times i have been there, not one staff came up to me to ask if i needed help. When 3-4 staff were behind the counter helping one customer. I still purchased a guitar, but will go elsewhere from now on.

Rob has treated me like a king every time I visit.
Great deals, great staff.
I drive from Penticton just to shop there. Thank you ROB!

After spending thousands in this store, real disappointment. Bought a Epiphone standard in 2010 and Gibson Traditional in 2013, a traynor special 50 amp head and the 240 watts cabinet to match before the Gibson.
And I bought a acoustic Taylor guitar. The beat acoustic I've ever played.
Today i was ready to potentially commit to buy either a Marshall MKII 50 watts or a JCM 800 head, but dealing with the wrong guy "" which has being working there for years"" I'll never set foot in the Kamloops store again. Thank you