MAC Cosmetics

I called to ask about make up services. The guy was on the phone so kind and professional. I couldn’t make an appointment with them though because they are too busy with promotion for Black Friday. Anyway will come here definitely

Zoe assisted me today I’m so very grateful for her help. I walked out happy as a customer should be.

I have been buying MAC products for many years. The quality and variety of products are outstanding!

Mina was very helpful and wonderful customer service. She helped me in choosing the right eyeliner and lipstick

I would like to share my shopping experience with Larissa at MAC. Larissa is such an amazing sales. She is very familiar with the products and very patiently help me find the ones I asked for, even I only know the number instead of the name of some lipsticks. I am so happy and will definitely visit this store again in the future!

I just had to share my experience with Mina at Mac Cosmetics. Even though I usually shop online, Mina‘s friendly and upbeat help was a game-changer. She expertly found the ideal foundation for my skin, something I struggled with in my previous online orders. In a bustling store where getting beauty advice can be tough, Mina’s assistance was a breath of fresh air. Thank you

I bought a sale item here, but then, only 5 minutes later, realized I needed a different shade. All I requested for was an exchange, and only five minutes later. The employee adamantly refused to do anything - I had barely left the store. Terrible customer service, employees were not understanding - probably scared of their manager's policies.

I am sad to hear that the Back to Mac program came to an end on 3/31. /2023.
There wasn't much of a selection to redeem from by then, which sucked.
Shoutout to the great staff at Metropolis who worked hard to accommodate every customer during that insanely busy time.

DAWN was helping me this evening and dazzled me with her experience, knowledge and patency. I tried a few different foundations and lipstick and I love the colour she offered. I left and I came back later and Dawn was gone for the day, MELLISSA helped me and she made my day. Thank you both for helping me.

Carrie and Melissa were helping me shop for my friend’s gift and were so patient with me as I decided. Offered me great service. I had a very positive experience at Mac metro.

Employee, seemed like she was distracted or didn’t want to be there, I asked for lash glue and she got me one I asked if you guys took the mall discount card for employees because I am a manager in the mall and she said no we only do discounts for ACTUAL artists kinda sassy. What I didn’t tell her was I actually have graduated from Blanche Macdonald a year ago and I am an artist but this assumption and attitude was rude I didn’t feel the need to. As a manager myself I would look into this employees behavior because it’s not going to facilitate a good culture within the makeup community if you make assumptions about people. And young artists won’t feel welcome in your store.