Match Eatery & Public House

First, we were there a couple weeks ago and the service was awesome, food was great so we mentioned to the waitress that we would come back for my birthday and she suggested we should make a reservation, which we did.
We showed up at our reserved time, which happened to be grey cup. At our arrival we were told they were full and had no reservation for us. We told them that we had clearly made a reservation and so she got her manager. The manager came over and told us that she called us three times and that we should check our phone. We asked what number she called and as she’s looking through the book she says oh I don’t have a number for you. And then she basically turned around and said sorry have a good birthday and walked away with a very abrupt attitude. I was not happy with that and I went up to her and said “I’m sorry, but you messed up, not me and then she argued back at me again saying we called you and I said no, you clearly did not call and you even admitted you didn’t take a phone number. The apology was given in a very rude manner (the whole conversation was RUDE). She knew they screwed up and just wanted to get us out the door. I’ll admit, I was not polite back to her after she was so abrupt and rude with me.no where in the conversation did she actually admit that they had made a mistake. Mistakes happen and I can appreciate that.all she had to do was make a sincere apology, maybe offer us a $10 gift card for a free drink or something and we would’ve been quite happy to accept that. But there was absolutely no offer of compensation, and the apology was a joke. We went from a great experience to one that makes me want to never go back.

Have been there a few times with golf group. The lounge is quieter, but high pub chairs are uncomfortable. Dining room is more comfortable (it was too inclimate to try the patio). Overall the background music is intrusive hindering conversation and diminishing the ambiance. We were fortunate to have Stephanie look after us on all our visits as her friendly, outgoing humor and caring service made us welcome and comfortable. The daily specials are good value. However, the regular menu items are on the high side. The fish and chips are very good with large dense piece of fish. The burger selection is varied with different toppings, however, the special sauce is abundant, thus overpowering any flavor from the burger or toppings. The dirty fries are a good take on poutine. The Mango chicken wings are the best flavor and presentation, although the wings were small and not meaty. Drink selection is fairly extensive. They do a good job to accommodate groups and there is ample free parking.

We used to go to this place all the time years ago the food and drinks / atmosphere were amazing! All the drink prices had gone up so my friends and I had all stopped going. We decided after 4 years we would give it another shot and wow it was horrible in all aspects! Single Caesar’s are 10 bucks and a sangaria was 13 (it was Caesar Sunday but still only 2 bucks off so 8 for a single is ridiculous it’s the most EXPENSIVE in town). It was 10 dollar pizza day (Reg 18) the pizza was burned / had hardly any toppings and had horrible taste! They did take the pizza off the bill and they did apologize. We saw the table beside us send several things back as well so the food is definitely an issue! It’s one of the most expensive pubs in town and the quality is terrible we definitely won’t be going back!

I had just made reservations for my daughter's birthday on the 22.nice young lady that set it up. I then ordered dinner, at 4: 00, I finally left at 4: 45 with no coffee refill offer nor did I get asked if I wanted a beverage, and i still had no meal. I like wine with meal.
I am also a chef/ etc.very poor service, thinking of canceling my reservation and go somewhere, where you actually get served.
Not impressed at all.

Wonderful service, bartender Sheri was attentive and recommended an amaretto sour today- new favourite drink for sure!

Had lunch today - enjoyed the chicken green goddess burger- excellent food- Server Brianna, excellent from start to finish. Friend enjoyed the avocado toast with eggs from the brunch menu. A enjoyable lunch!

My wife and I were seated at a table 3 feet from where the waitresses were dumping garbage into a can
There were waiters going by with items above our heads while we were trying to eat.
This was a shocking place to seat anyone and as a result our evening was ruined. We spoke to our waitress about the table and she said they don't normally put a table there?
Food was average and overall a terrible experience!

Match eatery was very good. I had a burger and it was very tasty and hot! The service was also good and drinks showed up fast, the music was at a right sound level and TVs were placed at good angles, great time, I will return

The atmosphere was good.

Unfortunately we do not feel a good service, they did not fully apply the value of our promotional coupons. We had two for $16 each, for a total of $32. Initially they took $6 off our bill and when we made the claim they finally applied $16.

Additionally, the meat on the burger was somewhat burnt.

Chicken wings were very good.

I was here for team Christmas party and I had so much fun …. Food was ust perfect and Vivek did a tremendous service… we will definitely be back hear soon.

This post is long overdue! We have been coming to Match for the last several UFC events, shown on there many TVs (& will continue!)
We have had Vivek each time. We have only amazing things to say about him. He is so personable; takes the time to remember our names our drinks, so hilarious. Amazing human.
I think our group has found a great place to gather and enjoy the night, every time!
Go to Match! See you soon:)

The food was great and the service was awsome at the bar. Had a nice quiet lunch with the inlaws. Will always look forward to going back.

Great evening. Vivek made sure that we had everything we needed. A good server can make or break a dining experience and he made it great. Thanks, we will be back!

This is tough to do, the food was really good, I mean, REALLY good! Our server was great, but was pulled from our table to fill in for an emergency at the bar. We sat unattended for over 35mins before we flagged down a manager, who wound up comping us some. We do understand that things happen, emergencies, and accidents, but for no one to ask if we needed anything. Even the manager walked passed us several times.
She did apologize profusely, and took care of us.

I used to come here all the time for UFC events. I came here for the first time in 5 years for trivia a couple days ago.

Cons:

1) The "Burger and a beer" deal doesn't apply to veggie burgers. It's the only restaurant on the planet where they don't count a veggie burger as a burger.

2) It can take a long time to get seated or get service unless you are seated at the front of the bar.

3) They changed their nachos a few years ago which greatly reduced the quality. That was the only decent veggie option on the menu. I always eat dinner before coming here ever since.

Pros:

1) Soda refills are free.

2) Great venue for trivia (if there aren't too many teams).

3) Lots of TVs to watch sports.

4) The most comfortable outdoor seating when it's cold weather.

5) It's connected to the casino

6) Decent alcohol drink specials.

Love this place they have a great happy hour and their food menu is yummy. Love all the TVs for sports nights and live entertainment is a great way to start off a weekend. Not to mention it's attached to the casino. One of our favorite spots in Vernon.

Went for a happy hour burger before an event. Hostess was not very friendly, when she approached us she asked where we round like to sit. I said at a table, (as opposed to a booth) she rolled her eyes and said I meant inside or outside. Also ordered a $5.00 happy hour burger.was quite surprised by the size of it.was like a slider.it would have fit in the palm of my hand.so I would not say its a Burger.although it was tasty.

Ok so Jewely the fantastic most amazing server made the entire evening. She is a pro. Food was great and we left with a smile.

I went to match today for lunch, I haven’t been here for a long time. I was definitely impressed. Vivek new bartender did a wonderful job. I’ll be coming back soon!

This is not a destination food spot, but will do in a pinch. Food is fine, service could use more training.

Vivek G made our experience at Match Eatery in Vernon an absolute pleasure! He was so bubbly and kind, made our dinner night much better by just being himself, he stood out above the rest and if you happen to go to Match Eatery ask for Vivek, he’ll make your dining experience one to remember:)

Our"regular" spot for an early dinner. Happy hour specials are pretty good, 3-6 pm perfect for our schedule. Our waitress, Kaylynn, made it all worthwhile, efficient, pleasant and friendly!

Very disappointed in the service we received yesterday. I was told I was wrong about my food being wrong when it arrived. The same food was brought back to my table after being taken away I am not a picky person but when you ask for no sauerkraut and it comes covered in it, I will complain. Then to be told I am wrong it was just onions was absolutely ridiculous. Sauerkraut has a distinct taste, there is no mistaking that for onions. I was given $5 bucks off my $90 dinner. We will not return.

Vivek was amazing!
We were a group of 6 and had some children with us. He made sure EVERYONE in the group was being taken care of. He went above and beyond

M'mmm, yummmyz
This was our dinner, didn't get pic of dessert tho, ate it too fast

(4Layer chocolate cake)
Dessert was OMG Yummm

We had dinner and enjoyed it so much that we went for brunch there the next day. Good service. Good food.

Your website shouldn't state takeout or delivery if you do not do it. I called a few weeks back to see if i could order takeout was told they don't do that. I was spoke to very rudely by whoever answered the phone. Today i check the website still says takeout and delivery so I thought cool ill order some food and everything on the menu is sold out

Love Match! They have revised their menu with some new items. Manager informed us when we sat that they had low staffing levels but if we needed anything to let her know. We were served by a few different people, but good for those girls for showing up to work. Don’t like that you can’t take a drink to Casino, but they said that might change in near future.

Very very good food. They are a bit over priced for drinks but it's just like any restaurant attached to a casino. They were low staffed when we went so the service wasn't the greatest.

This place used to be great with good food and good service. Now this place has dive food and it doesn't seem like the old good staff are there anymore, sad!

Had lunch at match today, worst service ever very slow, our server seemed preoccupied, I had to call the restaurant as we could not find her just to get a refill on coffee

Wow Matt's customer service and knowledge is amazing. Give this guy a raise. He has served me and my husband twice now and both times he did a stand up job. Good work Matt and thank you. Your service is appreciated.

Came in tonight during a snow storm. Food was excellent our server Julie was great even though she was new. Went to casino after for some entertainment band was splendid

The DJ on Saturday nights is so good! He tried his best to play all of our favorited and actually has mixing skill!
We're team match!
Great food also ️
Thanks for giving us a more upscale place to dance in vernon!

Honestly, I love the food at Match and I have for a long time, but the service since restaffing after the strike is horrendous (save for Matt, he was great). We waited 25 minutes just for a server to take drink orders. Then another 20 for the drinks and no refills. The restaurant wasn't even half seated and the person serving us was not even serving staff. The staff constantly look distraught, and we overheard a bartender blatantly ask a server "is this glass dirty? "; if you have to ask, just wash it. Waited 45 minutes for food and watched other tables who sat after us get theirs first. Absolute waste of time.

By far the worst dining experience I have ever had. Took forever for drink orders to be taken then took forever to receive said drinks. One meal was completely forgotten and what wasn’t forgotten was cold. I will never go to a match restaurant again.

Great food, great happy hour deals. Some really great wait-people (not quite enough, but they're working on it)

It was very busy when we went but the wait time was very good considering my waitress was in a rush to keep up. She apologized for the wait times several times and even gave me a discount because of it despite me saying that I was happy with the damping of time taken. The only issue I had was that my drink was empty for most of my meal and several staff walked past me as I was sitting next to the liquor service station. Overall, will definitely return of I decide to go to Vernon for another date night.

Food is good. Last three times the server lee-Anne is just awful how does she still have a job? She’s never around and only talks to the bartender terrible service

Most wack dining experience ive ever had would give no stars watress took our orders then took mine like 3 times when my friends food was done they told me they didnt have what i wanted we opted to get their food to go and i would eat else where she then tried to charge us for the food i never got when we asked about it she then tried to take a drink off instead of the food and then tried to move the food to the bottom of the bill instead of deleting it not sure if she was on drugs or what.

We got there it was a nice building so we got a outside table and ordered our food and drinks and the waitress got a little personal with her stories and spent 15 minutes taking about her getting pulled over etc when we were trying to have a nice time and when she finally finished we got our food and it was mediocre the pizza was soggy and greasy the burger was cut in half inside the buns, we ordered some drinks and there was an ice block in my drink and they got our other drink order completely wrong and when we asked for the bill we waited for 20 minutes before we finally walked in and paid at the till I would not recommend this place to anyone on vacation in the area

Its hit or miss here. I've had tons of good and bad experiences here. Seems to be about even! The staff sometimes ignores you and socializes, super unprofessional in my opinion, although the food is super good though!

Staff is pleasant but the only time they've gotten my order correct it had so much hair on it that it should have come with a razer, will not be returning

Wow, usually good.we got there at 545 pm before happy hour ended as i wanted some stuff off of that menu. So we head outside to patio.we sat and waited and waited! 20 min go by and NO waitress. So we head inside and sit at a dirty table. We waited and waited again.now others in restaurant are seeing this and commenting to us. So they clear table and we wait more! Finally waitress comes so told waitress we wanted happy hour cause we were there 15 min before it ended. She got manager. Its now 615. He apologized and said he will get what we want. He did and honored the happy hour price. WOW again.they need to get staff that stays. Turn over seems high. The long term ones are great.

I had a terrible time sitting at the bar the last time I came. The bartender was extremely rude and talked negatively about her coworkers and some of the customers including some of my friends that were at the bar. She turned our expirence watching the ufc fight with Anthony Smith and Jon Jones on March 2nd into a terrible evening. We decided we wouldn’t be going to Match again until this evening when we heard there was a live band of playing with nothing else going on in Vernon for our Friday night. It was then we decided to Match a second chance and we met Chelsea. What an AMAZING waitress. I’ve been a waitress myself and I’ve been to a lot of establishments and she made us reconsider our evaluation of The Match eatery and public house. She was quick and such a lovely person to have serving on our table. She put smiles on our face and was such a great presence within the lounge. I will absolutely be coming back if I can obtain the same service she provided. Definitely sit in Chelsea’s section if you have the choice. Best waitress in town.

Came here and had a really awful experience with one of the bartenders here but decided to give it another chance, and Chelsea was absolutely fantastic! Definitely a redemption, and will absolutely keep coming back!

Service was quick knowledgeable and friendly. Great food and some amazing drinks. A place worth trying for sure.

Haven't been there for a year Service was fantastic but the quality of food was way down.
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Food was okay. Service was terrible. After food arrived original server ignored us. Took 24mins to get our bill! She just left us sitting

We went here for a work Christmas party and it was a poor experience right from the start. It took 4 people and roughly 20 minutes to locate our reservation and get us a seat. The 5 of us were seated while we waited for the remaining 3 people to arrive. Upon the arrival of the rest of our party we ordered drinks and waited roughly 25 minutes from the time we ordered to the last drink arriving, 2 drinks were missed on the order but after asking again, they arrived shortly. Food came up after a short wait but 4 items were missing, 1 meal was super overcooked (verging on burnt) and one was the wrong thing all together. One of the servers was great and attentive when she came around, but very forgetful. The other server that was coming by our table was rather rude, seemed annoyed by our presence and was quite argumentative. Won't be returning any time soon.

Every time my husband and I have been to Match, it has been fabulous! We went again tonight, took our friend who had never been, and he loved it too! Our server Shannon was brilliant! Bright, happy and cheerful, plus the food was delicious! 100% yet again Match! Well done!

In town for a hockey tournament. Tried to go for dinner with 8 adults and like 10 kids but the only entrance was through the casino.and kids can't go through casino. WTF? How the hell does that work.if you don't allow kids don't have a kids menu.