Mattone Italian Kitchen

I really wanted to like Mattone's.
The concept is a good one, the execution is severely lacking. I grew up with Cioffi's and Bosa's in N. Burnaby. The food, service and selection is unparalleled at those establishments that are alluded to in Mattone's About page.

At Mattone's, I ordered one slice of Marguerita pizza (one of the choices I was offered by the cashier) and was told it would be ready in 5 minutes. I was clear, I didn't have long because I had a dog waiting in the car with me. After 25 minutes and four check-ins by me, including with the owner, I was given a slice of "vegetable" pizza. This was not the type of pizza I ordered, it had far too much cheese, a few vegetables and was average. I also purchased the focaccia, which I was told was baked today. It was dry. Fortunately, I bought the Parmesan dip to go with it and that made it palatable. When I ordered, I gave a 17%+ tip. Not clear what the tip was for. Nothing was offered to make up for my time or me receiving the wrong order.

Mattone's clearly has some kinks to work out. Communication between the front of house and the kitchen is very poor. Communication with customers is even worse. Don't waste your time or money.

First time buying Gelato and Sorbet here. The staff was friendly and he made it easier to decide what flavor to choose. Tiramisu and pistachio tasted good. The watermelon and orange sorbet tasted refreshing. The pizza was great. We tried the pack of foccacia bread and parmesan dip. It was a great combination. Will probably visit again if I go to Campbell River next time.

My husband and I were there a few months ago, I had pasta. My husband enjoyed what he ordered and although the flavours from my dish were awesome, the pasta took away from my experience dining there. The pasta was MUSHY. I had read reviews which also mentioned this but had been hopeful. We haven’t been back since … if I go to an Italian restaurant I always order a pasta … and expect it to be perfectly Al dente. How unfortunate because that is the reason I don’t want to go back.

Fresh, quick to-go orders, professional & friendly staff and most importantly delicious!

Went there tonight to celebrate a birthday with a group of 10, the food was amazing, everyone was extremely happy with the food. The service was absolutely fantastic. We were very pleased with the whole experience

I had food at this establishment before & it was delicious. When my friend invited to come to Mattones for a Halloween dance last night I wasn't expecting to see this place so hyped up! Friendly atmosphere, great staff, safe environment & the DJ totally CRUSHED IT with the music. I had such a blast last night! Thanks Mattones!

Fantastic local business that provides excellent food and service! Team all worked together and were happy which speaks volumes about the owner! We will definitely come again!

We had an excellent meal here. Our waitress, Laura, was charming and efficient. Shared plates: olives, arancini, and caprese salad - all delicious and fresh. Flavourful options all. Some menu options were not available but it was still a great meal. The butternut squash risotto was a highlight. I’d eat here again.

Excellent meal in all respects!
Open kitchen concept, lovely food, good Italian wine, and stunning Tiramisu!

Service 10/10, my server was fabulous, she even gave us a free dessert for our anniversary, the food 10/10, but honestly, the ambiance/atmosphere is 4/10. Thought it would have a “fancy” feel but it didn’t. Music was a little loud, tables too close and it really didn’t have an Italian vibe. I couldn’t have a conversation with someone 2 feet away from me. I ate around 6 so perhaps it becomes more intimate later in the evening. Great food though! Finally a good pizza in CR!

This was the best experience I've had in a long time trying a new restaurant. Incredible food, amazing service, beautiful atmosphere, I really couldn't find anything to complain about. I will definitely be back!

Visiting Campbell River from Australia, Mattone Italian Kitchen is an exceptional dining experience. Chef Ryan and his team create revelatory taste sensations. Personal favourite is the arancini balls, the pesto is to die for. Fantastic atmosphere, great service, lovely staff. Highly recommended.

The food here is absolutely perfect if you like a hardy meal. They also have a wonderful selection of salads if you’d want a light meal. I have nothing but amazing things to say about this establishment. We brought my our aunt here who were visiting in Campbell river and the kitchen staff were more than helpful when it came to her dairy allergy. Margaret was our server and she made the whole experience absolutely priceless. We adore her and hope she is here in Spring upon our return. I wish I could give this place more stars than five. The whole experience made us want to come back here ritually upon our visits. Thank you Margaret! We loved you!

It’s a shame I have to do this because all I have done since moving to CR is support local. The food is good and this rating is not due to food but it about the priorities of the business.
If you make a booking for 6pm I recommend you place a take order at 5: 30 and collect it at 6pm then take a seat and eat it.
We sat and watched a full restaurant waiting well over an hour to be served a main meal as the take orders flew out the door! And then it was only 4 meals for the restaurant.
Not only take orders but let’s make lots of bread to send out to the tables to kept them happy!
Not good enough. Be a take away restaurant or a dine in restaurant because your not organised well enough to be both!
Sorry but it’s the truth.
And it has nothing to do with the excuses of Covid or staff shortages….
Disappointing and another hard sell to the tourism market that we sell and cater too.

The food is delicious. I got the steak and it was definitely something I would order again and again. The menu could use a little more variety but we were happy with our selections tonight! The ambiance feels like not Campbell River which is what we were looking for. Thank you Mattone for a lovely evening.

I’ve been a few times in the evening for dinner and once for a burger for their lunchtime menu. I’ve always had such a great experience there, both with food and the staff. One waitress made a big deal about what my partner and I were celebrating one particular night (he had just finished his first year of post secondary education as a mature student) and it just made the night really special for us! Their pasta and sauce is incredible and they always cook the meat to perfection. It is a little a bit on the pricier side for dinner, so we usually save it as our go-to celebration spot, but it’s worth every penny. I took myself on a lunch date recently and the chicken burger was so juicy and flavourful, I can’t wait to try their new brunch menu (and everything else!)

Everything was very bland, not very italian at all. 20 for some tiny pizza, 20$ for a huge pizza at fratelli

Absolutely delicious. Good atmosphere and menu. I enjoyed the lamb shank special and a number of appetizers. I will return to try their steak and pizza, which I noticed were popular orders.

Came for my 39th birthday and was just blown away by the excellent service, attentiveness of staff, and great food.

As a son of Italian immigrants who grew up very closely connected to our culture and cuisine, I could not recommend Mattone more strongly.

Haven’t been there for an evening visit for the Italian food but have heard lots of good stuff. We went today for the burgers. Between 12-3pm (Tues-Sat) they operate as Burger Shop 920. This could easily be a stand alone restaurant based on what we had today. Juicy burgers, perfectly seasoned on delicious buns accompanied by perfectly done fries made from the best (Kennebec) potatoes.
Do yourself a favour and check this place out, it is hands down the best burger joint in CR

Great food. Chef and owner is a Top Chef. Really cool atmosphere. DJ on Fridays! Live music Saturdays!
Really yummy food!

We had a dinner there a few nights ago and recieved wonderful service! I'm vegan and their vegan pizza was delicious! They also had a vegan dessert, which I was surprised about (restaurants don't normally have vegan desserts). It was all so delicious, I wanted more! We will definitely come back next time we are in town.

Mattone is a wonderplace for a special lunch. Everything is freshly made. Burger was juicy. Seafood chowder is the best I've had in Campbell River. It contains good chunks of fish, scallops, mussels and shrimp. Winter salad with pumpkin and beets was delicious. Even the pretty dishware adds to the experience.

I have had the pleasure of dining at Mattone's quite a few times since they have opened. The food is fantastic and flavourful, great potions! Love the share plates and pizzas for larger tables or a date night. The cocktails are on point! The staff are always friendly and welcoming, with great recommendations for wine pairings or just simply helping navigate the menu. And if you aren't too full after your meal the Tiramisu is MUST!

Best experience from start to finish! The service and food are top notch. Highlights included the chicken wings, scallop and prawn linguine, and the tiramisu. Melt in your mouth amazing. The garlic Parmesan dip is something you will want to eat with a spoon. I want to say though the service made it above and beyond the best dining experience I have had in a very long time.

Took 20 minutes to get our drinks ordered and served to us, pasta tasted like packaged ramen noodles, severely overpriced, atmosphere lacked ambiance (underwhelming), felt more like a dining hall, servers were friendly. Not worth the hype unfortunately.

Very nice experience. Went we first came on, the place was pretty busy. We were offered a seat at the bar where the open kitchen is. It is absolutely amazing to see everyone cooking and ohhh my god, the food is delicious! From Appies to the main course, incredibly good! Staff is amazing.

Amazing experience. Went for dinner recently and the service was top notch and the food was amazing. Thoroughly enjoyed the thought out menu, delicious wine and the atmosphere was great. Definitely plan on coming back again.

Checked it out last night - awesome! It hit all the high notes. They squeezed us in last minute. Excellent food. Good service from happy and nice staff. Terrific menu. Tasty caesar to drink. And bonus live music. So good we booked a table next weekend. My new favourite place. YAY!

This restaurant segregates
Breaking five Canadian laws
I wouldn’t step foot in this restaurant EVER.
If your not part of the solution
Your the problem

The food is top-notch. My husband and I brought good friends for dinner tonight, and I have to say that it's just too loud. Friday night I know, but when you can barely hear people from across the same table, it does affect the dining experience. There was more balance when the restaurant had the in-between table walls, more privacy. The service was very underwhelming, I don't think we will return very soon.

Turning away customers is not good practice under any circumstances.lts not the right choice to not let certain people dine in because of their beliefs or health status. Asking for personal medical information as well as denying a customer based on such information is 100% illegal under the Charter of Rights, the Canadian Bill if Rights, the Human Rights Code, the Personal Health Information Protection Act, and the Freedom of Information and Protection of Privacy Act. What the government is doing is asking buisnesses to inforce a mandate which violates these laws. No law or mandate supersedes the charter, and if it does, its null and void. (It states this right on there if you have any doubts) The government has failed to tell you that part. This opens your buisness up to discrimination as well as privacy lawsuits. If you discriminate, you can be liable for violating these rights. The government wont help you if this happens. Do the right thing

My wife and I celebrated our 40 th wedding anniversary at Mattone on Saturday October 16,630 pm reservation.
From when we arrived the whole experience was ist class fantastic.
Thank you to all the staff for making our evening simply wonderful.
I will spread the news, and we will be back soon.

We had the best time at Mattone, our server she was wonderful and made the experience what it was, a memorable great time.
Then there was the food, prawn and scallop linguine like I have never had before with layers of flavour and perfect noodles. The pizza was to die for, the clam linguine was the best my wife had tasted. One of the specials was a rolled lasagna and it was top notch!
Then there was the desserts the sticky toffee pudding and pumpkin cheese we all shared and loved with the Espresso, America-no coffee and special coffee a perfect ending.
There was live music and even though it was full, the time between courses was reasonable. This is a must do restaurant highly recommended and don’t forget to get a reservation.

Amazing food! I had pretty high expectations and they were all surpassed for each course. Really delicious! Loved sitting at the bar and talking with the staff, and watching them make yummy cocktails. Root beer and Makers Mark float for the win!

Great place to have a fun time. Fantastic food, service and atmosphere. Every dish we tried was exceptional.

I had garlic prawns to start. They were good and had a great zesty citrus finish that I really liked. I had spaghetti and meatballs as my main. It was tasty and pretty standard fare. I have also had the oven pizza via takeout before and most of the rest of my party ordered one version or another on this occasion. I found it good when I had it for takeout but this night it looked a little lacking in toppings. I do plan to try this place again.

We just had a very pleasant time with our friends enjoying fantastic food and great service from your staff keep it up we will return!

Tasty fresh food with a great selection of quality meals. Quality ingredients, the Parmesan dip and carbonara is delicious.

My new favorite place to eat in cr, very accommodating to my fiancées allergies and service was quick and friendly

Made a reservation that isn’t easy to do in the first place.
Finally got in on September 7 and then they call to cancel because they need to go on holidays!
Normally you know weeks up front you go on holidays and in that time frame you do not take any reservations.
Really disappointed by the service and the way they deal with customers.

Amazing experience, the food is incredible (definitely leave room for dessert) and friendly ownership and staff!

Food was awesome we visited this past Saturday. I had the steak and wife had the lobster risotto. Steak was awesome great portion. Lobster risotto was delicious wished the tail was a bit bigger then then one she recieved but all in all great place with awesome food.

Great taste and presentation. The portion sizes are a bit small and pricey but it's great for a nice dinner out.

It is so nice to have a new amazing quality restaurant in Campbell River! We have been impressed with everything we’ve tried but I have to say, the steelhead was one of the best dishes I’ve had in a long time.

The BEST Italian steak I've ever had in my life! Exemplary staff, an amazing experience. Will recommend and return.

Perfectly cooked GF pasta and the steak was AMAZING PERFECTION! Great job Ryan and staff surely was a wonderful first time. We will be back!

Casual Italian dining with great service and amazing food that reminded us of when we were in Italy. We had the olives with the best focaccia bread (homemade) and harvest tomato salad with mozzarella Buffalo cheese seasoned just right. The white wine paired perfectly with the fresh pasta with clams followed by a great tiramisu. Would recommend to anyone and can’t wait to go back.

We tried to get a reservation for wife's BD. Told to do it online but no success, twice with the same result. Called direct to phone# and we were told they only take res on line. Asked to make res for me, they would not. We went elsewhere