MD Charlton Co Ltd

These guys are awful. They handle the Canadian warranty claims for SIG Sauer products. My SIG optic stopped working after 7 months, and SIG told me to get a hold of MDC. I asked Michael Hanin in the warranty department for a shipping label and he told me shipping is my responsibility. I sent him the optic ($28 with Canada Post), then asked for an update the following week. He’s impossible to get a hold of, no answer after several emails and phone calls. He returns my emails a week after I sent the first one, telling me “it should be shipping out this week” (turns out it didn’t). They’ve now had it for almost 3 weeks, and they still haven’t even shipped it (I managed to get a hold of Michael Hanin after calling all morning). I hear SIG makes nice stuff, but after dealing with MDC, I’ll stick with Vortex.

Bravo on the owner for donating gear to support Ukraine civilians on their fight against Russian invaders. Respect!

Good store to get gear for first responders, security, and other professionals in similar fields.

There's a variety of items available ranging from footwear, apparel, duty equipment, and more.

There is an area for civilians to shop for various items (see above). Keep in mind not all products are available for the public, some items require specific clearances, certificates and licenses before you are able to purchase them (ex: body armour, certain accessories, and other regulated items).

They have an online store platform that lists various things that they carry. If they don't have what you're looking for, they will put in the time and effort to get you what you are looking for.

The staff are professionals, they are knowledgeable about everything they carry and will help you.

I have been a long time customer with MDC and will be for years to come. The majority of the equipment I carry for work came from MDC.

Helpful staff and willing to order in what you want if they don't have it.